Excellent service from Castleford Pro Cook. Purchased a knives block and a saucepan. Great value for money. Staff were very polite and professional. I highly recommend and look forward to my next pu... Toon meer
Locatie
Wijzig locatieUnit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB
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Lees wat reviewers zeggen
We had a few little problems with our coffee machine and dealt with a lady called Sally at the Castleford branch. What a lovely breath of fresh air this lady is, really cares, excellent customer serv... Toon meer
I went looking for a thin sharp fish filleting knife, and was not disappointed, but what made the purchase more special as the lovely Assistant who was so thorough in her help to find the right knife... Toon meer
Brilliant service with very friendly staff who are more than willing to go through any advice you may need. Great offers on pots, pans and urensils means its well worth a look for a decent set of kitc... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, Verenigd Koninkrijk
4,9
Uitstekend
865 reviews
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***** 100%🤩
8 februari 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Very helpful and friendly.
1 februari 2026
Antwoord van ProCook - Castleford
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
Assistant very knowledgeable & helpful
27 januari 2026
Antwoord van ProCook - Castleford
We appreciate you letting us know our assistant was knowledgeable and helpful. It means a lot to our team!
Purchased a couple of items had a bag…
Purchased a couple of items had a bag with me however had to ask for the items to be wrapped in a sheet of paper!
This was more to protect my other shopping but wasn’t even offered.
25 januari 2026
Antwoord van ProCook - Castleford
We appreciate your feedback and are sorry that wrapping wasn't offered automatically to protect your purchases. We'll address this to improve our service. Thank you.
Quick efficient service
19 januari 2026
Great
Great products, shop, company and friendly customer focused staff at Glassghoughton, thank you
24 januari 2026
Antwoord van ProCook - Castleford
We appreciate you taking the time to share your thoughts! We are so happy to hear that you love our great products, shop, company and friendly staff.
The team member was great
The team member was great! The young lady had lots of patience when we were choosing our new dinner set, and made sure we got the correct colours on each item as there was colour differences due to the design. We were made to feel special and nothing was too much trouble.
19 januari 2026
Antwoord van ProCook - Castleford
We're happy to hear that the team member was so helpful and patient while you chose your dinner set. We appreciate that she ensured you got the correct colours and made you feel special.
Great staff
11 januari 2026
Substantial strength with these…
Substantial strength with these saucepans - good solid handles - confidence when handling 👌
16 januari 2026
Very friendly knowable staff
Very friendly knowable staff, we left large bag there while we did rest of shopping
15 januari 2026
The staff were extremely helpful
The staff were extremely helpful, not upselling but advising us on what we need and also helping us with the choices.
Very knowledgeable
19 januari 2026
Great service very professional and…
Great service very professional and friendly and went over and above. Great products that are good vfm
18 januari 2026
Antwoord van ProCook - Castleford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our professional and friendly service and products.
The staff were friendly and helpful…
The staff were friendly and helpful without being pushy. The shop was clean and well set out. The products all looked top quality.
13 januari 2026
Antwoord van ProCook - Castleford
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were friendly and helpful and that you liked our shop.
Great little shop & approachable staff with smiles, great to see tbh
Me & my wife asked about a few items & the staff were fantastic
12 januari 2026
Well laid out shop with some good…
Well laid out shop with some good quality stock I was able to get what I wanted The staff were friendly and helpful Thank you
15 januari 2026
Antwoord van ProCook - Castleford
We're so glad you found our shop well laid out with good quality stock and that you were able to get what you wanted. We appreciate your kind words about our friendly, helpful staff.
Damian was very helpful at Castleford…
Damian was very helpful at Castleford store 👍.. pan good look quality.
14 januari 2026
Antwoord van ProCook - Castleford
We're happy to hear that you found the help at our Castleford store beneficial and are pleased with the pan's quality. Thanks for your feedback.
They replaced my item as per guarantee…
They replaced my item as per guarantee with no problem
10 januari 2026
Antwoord van ProCook - Castleford
We're happy to hear that the replacement process under the guarantee went smoothly for you. Thank you for your positive feedback!
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