ProCook - Ditchling Reviews 

447
•
TrustScore 5 uit 5

4,9

Notcutts Garden Pride, Common Lane, BN6 8TN Ditchling, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The lady in your notcutts Ditchling Sussex was wonderful. She knew her products and was very helpful in our purchase of a hob to oven shallow casserole dish and suitable utensils. Sadly I don't have h... Toon meer

Beoordeeld met 5 van de 5 sterren

The staff were so helpful, ended up purchasing a lovely pan set from the elite range, knifes that were recommended. The products are well made and they had 20% off which made it worth buying. Have re... Toon meer

Beoordeeld met 5 van de 5 sterren

Having experienced our home being ruined by a flood and recently returning home after 7 months away we needed to replace all of our kitchen utensils. The ladies particularly Donna were so helpful and... Toon meer

Beoordeeld met 5 van de 5 sterren

Went to buy a knife sharpener for my contour pro X50 knives and spoke to a lovely lady who gave me some excellent advice and even went to the trouble of getting a knife out and show me how to sharpen... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kookwinkel

Geschreven door het bedrijf

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Geschreven door het bedrijf

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contactgegevens

  • Notcutts Garden Pride, Common Lane, BN6 8TN, Ditchling, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

447 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(447)

25.412 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Helpful and Friendly

15 januari 2026
Logo ProCook - Ditchling

Antwoord van ProCook - Ditchling

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Beoordeeld met 5 van de 5 sterren

Great product good price

Great product good price
Discount applied due to small defect on the goods

11 januari 2026
Logo ProCook - Ditchling

Antwoord van ProCook - Ditchling

We're happy to hear that you are satisfied with the product and price! We appreciate your positive feedback regarding the discount.

Beoordeeld met 5 van de 5 sterren

Good value saucepans

I bought a set of saucepans & a knife, cooking utensils, the assistant was very helpful & friendly, I will certainly shop there again.

9 januari 2026
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Antwoord van ProCook - Ditchling

We're so happy to hear that the assistant was helpful and friendly during your purchase of saucepans, a knife, and cooking utensils! We appreciate your intention to shop with us again.

Beoordeeld met 5 van de 5 sterren

Great service from staff

they have very good staff that know what you are looking for and don't try selling you something which is not right for the job, But are very willing to show you anything excellent service from ProCook Ditchling will always reconmend them.

9 januari 2026
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Antwoord van ProCook - Ditchling

We're happy to hear that our staff knew what you were looking for and didn't try to sell you something unsuitable! It's great to know you found our service excellent and will recommend us. We appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Good Selection & Helpful Service

Always a pleasure to shop at ProCook, Ditchling. There is a good selection of products on display and helpful staff to deal with any queries and the purchase.

8 januari 2026
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Antwoord van ProCook - Ditchling

We're happy to hear that you enjoy shopping at our Ditchling store. We appreciate your positive feedback regarding our selection of products and helpful staff.

Beoordeeld met 5 van de 5 sterren

Items arrived as hoped

Items arrived as hoped, in plenty of time to give to my daughter for Christmas.

10 december 2025
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Antwoord van ProCook - Ditchling

We're happy to hear that the items arrived as expected and in time for Christmas! Thank you for your positive feedback; we appreciate it.

Beoordeeld met 5 van de 5 sterren

Christmas present 🎁

the assistant was very helpful and took me to what I wanted to buy and there was a choice which was very nice and a good price

14 december 2025
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Antwoord van ProCook - Ditchling

We're so glad the assistant was very helpful and took you to your desired item. It's great there was a choice and that you found a good price!

Beoordeeld met 5 van de 5 sterren

How helpful the staff where

How helpful the staff where

14 december 2025
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Antwoord van ProCook - Ditchling

We appreciate you letting us know that our staff was helpful to you. Thank you for your positive feedback; we are so happy!

Beoordeeld met 5 van de 5 sterren

Staff very helpful and knowledgeable

Staff very helpful and knowledgeable

12 december 2025
Logo ProCook - Ditchling

Antwoord van ProCook - Ditchling

We appreciate you letting us know our staff was knowledgeable and helpful! We are so happy to hear it.

Beoordeeld met 5 van de 5 sterren

Very helpful staff with plenty of…

Very helpful staff with plenty of knowledge.
Polite and patient.

20 november 2025
Logo ProCook - Ditchling

Antwoord van ProCook - Ditchling

We're happy to hear that our staff was helpful, polite, and patient. We appreciate you taking the time to share your positive experience!

Beoordeeld met 5 van de 5 sterren

Helpful Assistant…

The lady in your store couldn’t have been more helpful, she is a definite asset to your Company.
I could not believe the discount on the knives I needed, which were on the Black Friday Deal, well done ProCook. One very happy shopper!

19 november 2025
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Antwoord van ProCook - Ditchling

We're happy to hear that you had such a positive experience in our store. It's great to know our team member was so helpful and that you were pleased with the Black Friday deal. Thank you for your fantastic feedback!

Beoordeeld met 5 van de 5 sterren

The lady that served me was very…

The lady that served me was very knowledgeable, after choosing the type of pans I wanted she then showed me the best way to buy them and save money really friendly and up beat person.

19 november 2025
Logo ProCook - Ditchling

Antwoord van ProCook - Ditchling

We're glad you enjoyed your experience. It's great to hear that our team member was helpful and knowledgeable in assisting you with your purchase. Thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff

8 november 2025
Logo ProCook - Ditchling

Antwoord van ProCook - Ditchling

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Beoordeeld met 5 van de 5 sterren

Really helpful service

5 november 2025
Logo ProCook - Ditchling

Antwoord van ProCook - Ditchling

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

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