ProCook - Ditchling Reviews 393

TrustScore 5 uit 5

4,9

Notcutts Garden Pride, Common Lane, BN6 8TN Ditchling, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just bought a knife sharpener to add to my knife set which I bought a couple of weeks ago at the ProCook shop Ditchling, again staff were absolutely brilliant and helpful ,plus I would recommend a... Toon meer

Beoordeeld met 5 van de 5 sterren

Concession was not near us so I telephoned in advance describing what I wanted, ( having researched on the web site first). Having confirmed item was in stock with staff, we drove to purchase it. On... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The sales assistant was so friendly, knowledgeable and helpful. She really was excellent. We bought far more than we went in for because of her brilliant customer service. We are really happy with our... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We bought a knife rack which didn't hold our knives properly. We returned it and a very helpful assistant showed us an alternative and we tested it with similar knives to our own and it is perfect.... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kookwinkel

Geschreven door het bedrijf

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Geschreven door het bedrijf

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contactgegevens

  • Notcutts Garden Pride, Common Lane, BN6 8TN, Ditchling, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

393 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(393)

24.537 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Just what I was looking for.

Excellent service at point of sale. I have used the product an I am completely satisfied.

19 juni 2026
Logo ProCook - Ditchling

Antwoord van ProCook - Ditchling

We're so pleased you received excellent service and are completely satisfied with your product! Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

free standing timer

The attention and helpfulness of the colleague who helped me find what I needed despite not having exactly what I thought I needed in stock.

18 juni 2026
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Antwoord van ProCook - Ditchling

We're so glad our colleague could assist you in finding what you needed. Thank you for sharing your positive experience!

Beoordeeld met 5 van de 5 sterren

The ladies who work there are so…

The ladies who work there are so knowledgeable and helpful, makes it a joy to shop there

14 juni 2026
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Antwoord van ProCook - Ditchling

We're so glad our team made your shopping experience enjoyable and helpful! Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

Just bought a knife sharpener to add to…

Just bought a knife sharpener to add to my knife set which I bought a couple of weeks ago at the ProCook shop Ditchling, again staff were absolutely brilliant and helpful ,plus I would recommend anyone looking to buy high
quality kitchen equipment go and look in their shops get advice feel the quality and then decide.
NOT just buy on line and hope for the best!

6 juni 2026
Beoordeeld met 5 van de 5 sterren

The service is wonderful the young lady…

The service is wonderful the young lady Sam at Ditching Garden centre is so helpful l always buy items when she is working need more staff always gives us a smile

31 mei 2026
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Antwoord van ProCook - Ditchling

We're so pleased to hear our team member provided wonderful service and always gives you a smile. Thank you for your kind feedback!

Beoordeeld met 5 van de 5 sterren

Savvy shopper.

Plenty of stock. Friendly staff. Good quality products.

28 mei 2026
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Antwoord van ProCook - Ditchling

We are so glad you enjoyed our products and friendly staff. Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

We bought a knife rack which didn't…

We bought a knife rack which didn't hold our knives properly.
We returned it and a very helpful assistant showed us an alternative and we tested it with similar knives to our own and it is perfect. The exchange was easy.

28 mei 2026
Logo ProCook - Ditchling

Antwoord van ProCook - Ditchling

We're so glad we could help you find the perfect knife rack! It's wonderful to know our team provided excellent assistance and made the exchange process easy for you.

Beoordeeld met 5 van de 5 sterren

Your staff were helpful and friendly

Your staff were helpful and friendly, which was great. This was my second visit, however the first visit and the experience that I had was not so great.

25 mei 2026
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Antwoord van ProCook - Ditchling

We are happy our staff was helpful. We are sorry your first visit wasn't as positive and appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

I knew what I wanted to buy &…

I knew what I wanted to buy & assistants were very friendly & helpful

21 mei 2026
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Antwoord van ProCook - Ditchling

We're so glad you found what you needed and our assistants were friendly and helpful. Thank you!

Beoordeeld met 5 van de 5 sterren

The ladies in The Pro Cook team at…

The ladies in The Pro Cook team at Garden Pride, Ditchling are always so very helpful and know their products and always guide us to what we need.

19 mei 2026
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Antwoord van ProCook - Ditchling

We're so pleased to hear our team is helpful and knowledgeable, guiding you to what you need. Thank you for your kind words!

Beoordeeld met 4 van de 5 sterren

Great as expected as have others

Great as expected as have others, would have bought more but rather expensive

16 mei 2026
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Antwoord van ProCook - Ditchling

We're glad you enjoyed your experience. We appreciate your feedback on pricing.

Beoordeeld met 5 van de 5 sterren

Sarah was very helpful

Sarah was very knowledgeable snd helpful with my purchase

8 mei 2026
Logo ProCook - Ditchling

Antwoord van ProCook - Ditchling

We appreciate your positive feedback! We're so happy our team was knowledgeable and helpful with your purchase.

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