Went to buy a knife sharpener for my contour pro X50 knives and spoke to a lovely lady who gave me some excellent advice and even went to the trouble of getting a knife out and show me how to sharpen... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieNotcutts Garden Pride, Common Lane, BN6 8TN Ditchling, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Just bought a knife sharpener to add to my knife set which I bought a couple of weeks ago at the ProCook shop Ditchling, again staff were absolutely brilliant and helpful ,plus I would recommend a... Toon meer
Concession was not near us so I telephoned in advance describing what I wanted, ( having researched on the web site first). Having confirmed item was in stock with staff, we drove to purchase it. On... Toon meer
Bedrijf heeft geantwoord
The sales assistant was so friendly, knowledgeable and helpful. She really was excellent. We bought far more than we went in for because of her brilliant customer service. We are really happy with our... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Notcutts Garden Pride, Common Lane, BN6 8TN, Ditchling, Verenigd Koninkrijk
4,9
Uitstekend
415 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van ProCook - Ditchling
We are so pleased to hear that you had such a positive experience with both our products and our staff. Your kind words mean a lot to us.
If all staff were like this Manager!!
If all staff were like this Manager it would be a wonderful world. Amazing!!!
29 juni 2026
Just what I was looking for.
Excellent service at point of sale. I have used the product an I am completely satisfied.
19 juni 2026
Antwoord van ProCook - Ditchling
We're so pleased you received excellent service and are completely satisfied with your product! Thank you for your feedback.
Good utility knives
Good utility knives, bought three for ten pounds, what's not to like.
19 juni 2026
free standing timer
The attention and helpfulness of the colleague who helped me find what I needed despite not having exactly what I thought I needed in stock.
18 juni 2026
Antwoord van ProCook - Ditchling
We're so glad our colleague could assist you in finding what you needed. Thank you for sharing your positive experience!
The ladies who work there are so…
The ladies who work there are so knowledgeable and helpful, makes it a joy to shop there
14 juni 2026
Antwoord van ProCook - Ditchling
We're so glad our team made your shopping experience enjoyable and helpful! Thank you for your kind words.
The staff were very helpful in and…
The staff were very helpful in and knowledgeable, by giving me the information I was able to make the right choice for me and am very happy with my new purchase.
8 juni 2026
We’re so happy with our Salcombe dinner…
We’re so happy with our Salcombe dinner service, it was just what we were looking for. The sales team were lovely and so helpful.
6 juni 2026
Just bought a knife sharpener to add to…
Just bought a knife sharpener to add to my knife set which I bought a couple of weeks ago at the ProCook shop Ditchling, again staff were absolutely brilliant and helpful ,plus I would recommend anyone looking to buy high
quality kitchen equipment go and look in their shops get advice feel the quality and then decide.
NOT just buy on line and hope for the best!
6 juni 2026
The sales lady was very knowledgeable…
The sales lady was very knowledgeable and very helpful
29 mei 2026
The service is wonderful the young lady…
The service is wonderful the young lady Sam at Ditching Garden centre is so helpful l always buy items when she is working need more staff always gives us a smile
31 mei 2026
Antwoord van ProCook - Ditchling
We're so pleased to hear our team member provided wonderful service and always gives you a smile. Thank you for your kind feedback!
Antwoord van ProCook - Ditchling
We are so glad you enjoyed our products and friendly staff. Thank you for your kind words!
We bought a knife rack which didn't…
We bought a knife rack which didn't hold our knives properly.
We returned it and a very helpful assistant showed us an alternative and we tested it with similar knives to our own and it is perfect. The exchange was easy.
28 mei 2026
Antwoord van ProCook - Ditchling
We're so glad we could help you find the perfect knife rack! It's wonderful to know our team provided excellent assistance and made the exchange process easy for you.
Your staff were helpful and friendly
Your staff were helpful and friendly, which was great. This was my second visit, however the first visit and the experience that I had was not so great.
25 mei 2026
Antwoord van ProCook - Ditchling
We are happy our staff was helpful. We are sorry your first visit wasn't as positive and appreciate your feedback.
I knew what I wanted to buy &…
I knew what I wanted to buy & assistants were very friendly & helpful
21 mei 2026
Antwoord van ProCook - Ditchling
We're so glad you found what you needed and our assistants were friendly and helpful. Thank you!
The ladies in The Pro Cook team at…
The ladies in The Pro Cook team at Garden Pride, Ditchling are always so very helpful and know their products and always guide us to what we need.
19 mei 2026
Antwoord van ProCook - Ditchling
We're so pleased to hear our team is helpful and knowledgeable, guiding you to what you need. Thank you for your kind words!
Great as expected as have others
Great as expected as have others, would have bought more but rather expensive
16 mei 2026
Antwoord van ProCook - Ditchling
We're glad you enjoyed your experience. We appreciate your feedback on pricing.
Antwoord van ProCook - Ditchling
We appreciate your positive feedback! We're so happy our team was knowledgeable and helpful with your purchase.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.