The Hereford store staff are brilliant; knowledgable and super helpful. I stocked a new kitchen with everything - pots, pans, cutlery, plates etc. As someone who has not bought much kitchen ware befor... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We were on holiday and I just like visiting cook shops. Buying a Chef's knife had been on my list for a long time but there hadn't been any urgency. Entering the shop I was offered help IF I wante... Toon meer
Visiting Hereford for the day shopping and called in the store as I’ve been looking for a set of saucepans for ages. Saw some lovely pans and spoke with Amelie who was very helpful and it turned out t... Toon meer
Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
UNIT 4, OLD MARKET, HR4 9HX, HEREFORD, Verenigd Koninkrijk
- 01432 656633
4,9
Uitstekend
335 reviews
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They were very helpful and even took…
They were very helpful and even took the pots out to my car in the rain
20 januari 2026
Antwoord van ProCook - Hereford
We are so happy to hear that our team was helpful and went the extra mile for you! Thank you for your wonderful feedback.
Antwoord van ProCook - Hereford
We're happy to hear that your purchase was quick and easy. Thank you for your positive feedback; we appreciate it greatly.
Brilliant assistant in this branch
Brilliant assistant in this branch! We were looking for the best sharp kitchen knife, and the gentleman couldn't have been more accommodating in sorting out the best knife and also telling us all about it, including a demonstration of how to keep the knife sharp! Best customer service we have ever experienced in Hereford!!!
20 januari 2026
Superb service and patience whilst we…
Superb service and patience whilst we selected our new kitchen knives.
18 januari 2026
Helpful staff and excellent products
11 januari 2026
Antwoord van ProCook - Hereford
We appreciate your excellent feedback! We are so happy you love our store and products.
Excellent help and explanation given in…
Excellent help and explanation given in store.
15 januari 2026
Antwoord van ProCook - Hereford
We appreciate your positive feedback about the excellent help and explanation given in our store; we are so happy you were pleased!
Antwoord van ProCook - Hereford
Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I was looking for something specific
I was looking for something specific, asked for help finding the item and was assisted by a friendly member of staff
9 januari 2026
Antwoord van ProCook - Hereford
We appreciate you taking the time to share your experience. We're so happy to hear that a friendly member of our staff assisted you in finding what you were looking for.
An extremely useful shop with good service
This is the first time I have used procook & found them very helpful , they also had evI required
11 januari 2026
Antwoord van ProCook - Hereford
We're happy to hear that we could provide helpful service and had the items you needed during your first experience with us. Thank you for your feedback!
Antwoord van ProCook - Hereford
We appreciate your positive feedback! We're so glad you think our products are beautiful and of great quality.
Excellence ...!
The staff in the Hereford branch are excellent. Courteous, knowledgeable and friendly. Always happy to show goods off and explain.
8 januari 2026
Antwoord van ProCook - Hereford
We appreciate you taking the time to share your experience. We're so glad to hear that you find our staff courteous, knowledgeable, and friendly. Thanks for the great review!
Great quality products
Great quality products. Really friendly and helpful colleagues
16 december 2025
Antwoord van ProCook - Hereford
We appreciate you taking the time to leave us this great review! We're so happy you liked our quality products and friendly colleagues.
Helping staff and the shop was set out…
Helping staff and the shop was set out lovely so everything was easy to spot.
16 december 2025
Antwoord van ProCook - Hereford
We appreciate your feedback! We're so happy to hear that our helpful staff and shop layout made everything easy to find.
Antwoord van ProCook - Hereford
We appreciate your positive feedback. We are so happy to hear that the lady was extremely helpful while serving you.
Just having the new store in Hereford
Just having the new store in Hereford. As I needed a new knife
Always great layout and good service
17 december 2025
Antwoord van ProCook - Hereford
We're happy to hear that you find our new Hereford store helpful for your needs and that you appreciate our layout and service. Thank you for your positive feedback!
Very welcoming
Very welcoming , lovely lady helpful with different choices of cologne etc also in joining as a member and what savings there were etc
Great thank you will shop there again 😊
16 december 2025
Antwoord van ProCook - Hereford
Thank you for your review
Great selection of products at…
Great selection of products at competitive prices, friendly and knowledgeable in-store staff.
15 december 2025
Antwoord van ProCook - Hereford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our product selection, prices, and staff.
Knowledgeable and friendly staff
Knowledgeable and friendly staff. The most important thing about buying an expensive product is being able to talk to someone who knows the product and can give the answers to your questions. The staff member that served us was very helpful, friendly and polite.
15 december 2025
Antwoord van ProCook - Hereford
We're happy to hear that you found our staff knowledgeable and friendly! It's great to know the team member was helpful and polite in answering your questions about the product. We appreciate your positive feedback.
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