ProCook - Kingston Reviews 

792
TrustScore 5 uit 5

4,8

Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Low pressure sales. The salesperson took the time to explain the various types and pros and cons of each set of pans. She asked what I liked to cook and let me decide which pans would work best while... Toon meer

Beoordeeld met 5 van de 5 sterren

I needed an emergency replacement for a food processor. I received excellent, prompt and very attentive service from the assistant (I don't know his name). He led me to a suitable processor and explai... Toon meer

Beoordeeld met 5 van de 5 sterren

One particular member of staff Daria! If she isn't the manager , she should be. Product knowledge and she understands cooking too. Brilliant customer attitude. I've had 40years plus in sales and she... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Helpful sales assistant - still in training but you would not have known had she not said. Gentle upselling resulting in that upsell purchase. Polite and professional.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kookwinkel

Geschreven door het bedrijf

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Geschreven door het bedrijf

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contactgegevens

  • Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

792 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(792)

26.161 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fabulous Store, great staff and product range

Lovely helpful staff and really wonderful range of beautifully designed products for the home 🙂

25 juli 2026
Logo ProCook - Kingston

Antwoord van ProCook - Kingston

We're so happy you enjoyed our lovely staff and found our range of beautifully designed products for the home to be wonderful! Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

Very good service

I needed an emergency replacement for a food processor. I received excellent, prompt and very attentive service from the assistant (I don't know his name). He led me to a suitable processor and explained its components and checked its functions on-line in front of me. He then made sure that it was properly packed in a suitable manner for me to carry on the bus. I was very impressed with him. It is actually a nice food processor as well.

20 juli 2026
Beoordeeld met 5 van de 5 sterren

Low pressure sales

Low pressure sales. The salesperson took the time to explain the various types and pros and cons of each set of pans. She asked what I liked to cook and let me decide which pans would work best while answering the questions I had and did not try to upsell me - greatly appreciated her time and advice and I’m looking forward to cooking with these new pans.

15 juli 2026
Beoordeeld met 5 van de 5 sterren

I found what I was looking for quickly

I found what I was looking for quickly. The shop manager helped me. Great service.

7 juli 2026
Logo ProCook - Kingston

Antwoord van ProCook - Kingston

We're so glad you found what you were looking for quickly and received great service from our shop manager. We appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

One particular member of staff Daria

One particular member of staff Daria! If she isn't the manager , she should be. Product knowledge and she understands cooking too. Brilliant customer attitude. I've had 40years plus in sales and she is the best of your staff in Kingston. My purchases are fine and always curteousley assisted by Daria. I hope this helps.
Best Clive

29 juni 2026
Logo ProCook - Kingston

Antwoord van ProCook - Kingston

We're so happy to hear about your excellent experience with a particular team member! It's wonderful that their product knowledge and understanding of cooking made such a positive impression. We appreciate you sharing your valuable feedback.

Beoordeeld met 5 van de 5 sterren

We had a clear idea of what we wanted…

We had a clear idea of what we wanted and this was enhanced by the assistant who served us who was knowledgable about the product that we were interested in. His pleasant manner meant that we also brought a second product. It was the ideal shopping experience.
This is our first visit to the shop and will visit again

19 juni 2026
Logo ProCook - Kingston

Antwoord van ProCook - Kingston

We're so pleased you had an ideal shopping experience and found our assistant knowledgeable and pleasant. It's wonderful to hear you'll visit us again!

Beoordeeld met 5 van de 5 sterren

Ever I visited the store it was a happy…

Ever I visited the store it was a happy shopping. Friendly staff/very helpful, have patience with the questions and to answer without rushing. Love the experience whether I buy or not.
Good luck !!

9 juni 2026
Logo ProCook - Kingston

Antwoord van ProCook - Kingston

We're so happy to hear you always have a happy shopping experience with us! It's wonderful that our staff are friendly, helpful, and patient. We appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

Welcoming & friendly staff

I was looking for a particular product and while ProCook didn't stock it, the staff member who helped me was incredibly friendly & knowledgable, not just about the store and products, but the local area and baking more generally.
The store was also very clean, well stocked, and lovely to explore - while I didn't get what I'd come for, I did end up with a few other shiny new pans!

30 mei 2026

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