The lady that served us had so much product knowledge which gave us confidence in our choice of an expensive set of knives. She had the most amazing customer service which made the whole purchasing ex... Toon meer
Locatie
Wijzig locatieUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
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Lees wat reviewers zeggen
In many of the superstores/other retailers it’s just there, you either buy it or you don’t, and the staff have no interest or knowledge of the product. ProCook was different, the two staff took time... Toon meer
Bedrijf heeft geantwoord
I gave Procook 4 rather than five because I had to buy a full 4 piece dinner service to replace one broken cereal bowl. They are good but the inability to buy a replacement bowl lets customers down.
Bedrijf heeft geantwoord
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great. Love that each piece of the dinner service is individual. The... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, Verenigd Koninkrijk
- 0114550 0341
4,9
Uitstekend
213 reviews
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Lovely shop
This lovely shop is a new one for me and I loved looking around it. I may have to rethink all my cooking appliances !
21 april 2026
Antwoord van ProCook - Meadowhall
We're happy to hear that you enjoyed exploring our shop! It sounds like you had a wonderful experience browsing our selection. We appreciate you taking the time to share your positive feedback.
Staff were really friendly and…
Staff were really friendly and welcoming- the shop displays were inviting with a good range of products at a good price point
20 april 2026
The young girl that serve me was most…
The young girl that serve me was most helpful, polite and helpful.
17 april 2026
Served by a very pleasant and helpful…
Served by a very pleasant and helpful young girl.
17 april 2026
Friendly helpful staff.
14 april 2026
I do not appreciate receiving repeat…
I do not appreciate receiving repeat requests for reviews especially at 12:20am…
10 april 2026
Antwoord van ProCook - Meadowhall
We apologize for the late-night review requests. We'll address this issue to prevent future inconveniences. Thanks for your feedback.
Great service
Visited store on Friday 11th April, super friendly service, Khushboo was great helping me choose a chefs knife for my dad’s birthday.
Great experience!
11 april 2026
Antwoord van ProCook - Meadowhall
We're glad you enjoyed your experience. It's great to hear that our service was super friendly and that our team member helped you choose a chef's knife for your dad's birthday. Thanks for your positive feedback!
The sales person was very helpful and…
The sales person was very helpful and knowledgeable. She demonstrated how the products worked and tried to get us value fir our money
6 april 2026
Antwoord van ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our sales person was helpful, knowledgeable, and showed you the products.
Kitchen knives
I have purchased cookware from them before I needed a sharp kitchen knife the lady who served me was very friendly and informative I was spoiled for choice i ended up buying two knifes and a pair of kitchen scissors i would definitely use them again
9 april 2026
Antwoord van ProCook - Meadowhall
We're happy to hear that the service was friendly and informative while you were choosing your new kitchen knife. It's great you found what you needed, and we appreciate your intention to shop with us again.
Made extremely welcome as soon as we…
Made extremely welcome as soon as we entered the store, had great help choosing the right items love the choice in store and so pleased it’s on our doorstep.
8 april 2026
Antwoord van ProCook - Meadowhall
We appreciate you taking the time to leave us this great review! We're so happy to hear that you felt welcome and received great help. It's wonderful you love the choices!
Antwoord van ProCook - Meadowhall
We appreciate you letting us know our staff was helpful and nice; it means a lot to our team.
Knowledgeable staff excellent kit
Knowledgeable staff. The gent who was helping me find what I wanted listened to what I asked for, asked intelligent questions and recommended some fantastic bits of kit that quickly became our favourites
23 maart 2026
Antwoord van ProCook - Meadowhall
We're happy to hear that our knowledgeable staff listened to your needs and recommended fantastic items that became your favorites! We appreciate your positive feedback.
Antwoord van ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the quality
Pleasant and efficient service.
Pleasant and efficient service from a knowledgeable salesperson.
2 april 2026
Antwoord van ProCook - Meadowhall
We appreciate you sharing your experience! We're so happy to hear you received pleasant and efficient service from our knowledgeable salesperson.
Very helpful and friendly staff
Very helpful and friendly staff. I was buying a cooking knife and appreciated them having some vegetables to cut up so I could try the knives out.
1 april 2026
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