The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... Toon meer
Bedrijf heeft geantwoord
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As soon as I walked in the store there were friendly staff ready and willing to assist me with my shopping needs, who were polite and helpful
Really nice shop, fantastically helpful staff and good competitive prices. Buy on the high street - not online, you'll miss it when there's no high street left. Shops need customers more than amazon d... Toon meer
The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 33, The Oracle, RG1 2AH, Reading, England, Verenigd Koninkrijk
- 0118 370 2088
4,8
Uitstekend
225 reviews
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Antwoord van ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy you liked our shop, service, and choices.
Antwoord van ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Antwoord van ProCook - Reading
We appreciate your positive feedback and are glad you had a great experience with us. Thanks!
Good experience 👍🏻
14 februari 2026
Antwoord van ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Shane was so helpful. A pleasure to shop.
Shane was so helpful. Gave considered advice based on our personal requirements. At no point was there any pressure sales blurb. A genuinely pleasant shopping experience.
15 februari 2026
Great kitchen shop
Positive customer service
Great quality and good prices (some very good sales)
15 februari 2026
Antwoord van ProCook - Reading
We appreciate your positive feedback. We are so happy you liked our customer service, great quality, and good prices, especially the sales.
Antwoord van ProCook - Reading
We're happy to hear that you appreciated our professional personnel and focus on quality. Thank you for your positive feedback; it means a lot to us.
An excellent range of cookware
An excellent range of cookware. I'm 'de-toxifying' my kitchen and ProCook provides lots of opportunities for non-PFAS coated items. I really like ProCook. Thank you.
13 februari 2026
Antwoord van ProCook - Reading
We appreciate you taking the time to share your thoughts! We're so happy to hear that you find our cookware excellent and that we provide opportunities for non-PFAS coated items as you 'de-toxify' your kitchen.
Nearly impossible to remove label
I bought an induction hob adaptor, basically a disc of magnetically conductive metal that allows me to use an aluminium layered pan on an induction hob that otherwise wouldn't work. I haven't tried it yet to see if it works because I have spent two days getting the label off. It covered most of the surface and it took multiple scrapings and soakings to remove the label and the underlying glue, very frustrating.
No issue with the staff, they were really helpful at the point of sale and I am confident the product will be good, as is the case with Procook's products.
But the label, please, ugh!!
10 februari 2026
Antwoord van ProCook - Reading
We appreciate your feedback and are glad the staff were helpful. We're sorry to hear you had trouble removing the label from the induction hob adaptor. Thank you for bringing this to our attention.
Pro cook staff at the oracle in Reading…
Pro cook staff at the oracle in Reading are lovely and really helpful both times I’ve been in there they’ve been great! The products are really well made and also a great feature in the kitchen.
6 februari 2026
There are wide variety products and…
There are wide variety products and good quality.
8 februari 2026
Excellent customer service friendly and…
Excellent customer service friendly and helpful well done
3 februari 2026
Pro cook store Reading
It’s a nice store to visit and the staff are friendly.
I have a couple of cast iron dishes and am pleased with them.
6 februari 2026
I found a cheese grater with a handle…
I found a cheese grater with a handle on it. I now do not have blood in the cheese from grating my fingers, nor do I have to eat the bits that don't grate! Win win and not too expensive either.
5 februari 2026
The staff were friendly and easily…
The staff were friendly and easily approachable. Really enjoyed my shopping, my favourite shopping spot in the Oracle…🌟
🌟🌟🌟🌟
1 februari 2026
Great and friendly service with a good…
Great and friendly service with a good knowledge of all the products
4 februari 2026
Lovely quality kitchen items at a very…
Lovely quality kitchen items at a very reasonable price. They clean up lovely after use too. Great shop with very friendly and helpful staff.
2 februari 2026
Great product
Was told by a friend about theses great knifes so I got some aswell
Great service from the team happy to help and friendly
2 februari 2026
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