The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
As soon as I walked in the store there were friendly staff ready and willing to assist me with my shopping needs, who were polite and helpful
Really nice shop, fantastically helpful staff and good competitive prices. Buy on the high street - not online, you'll miss it when there's no high street left. Shops need customers more than amazon d... Toon meer
The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 33, The Oracle, RG1 2AH, Reading, England, Verenigd Koninkrijk
- 0118 370 2088
4,8
Uitstekend
225 reviews
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Antwoord van ProCook - Reading
We appreciate your positive feedback! We are so happy to hear that our product is easy to clean and of good quality.
Friendly and helpful staff.
The staff were friendly, polite and helpful. The transaction was quick. I could have spent a very long time in the shop - it was welcoming and attractively laid out.
30 januari 2026
Knowledgeable staff
Knowledgeable staff, good service and friendly staff,had been looking for a rotary grater for a friend who had difficulty using the traditional style she was thrilled with it
28 januari 2026
Highly Recommended
Good quality with reasonable prices and lovely workers. I would love to pay more stuff from there but unfortunately I can’t take it with me back to KSA. Nice overall experience & wish them all the best.
19 januari 2026
Great Shop. We had a rather big shop at ProCook
We had a rather big shop at ProCook - Reading. Great products and service. Definitely returning for more kitchen goodies
17 januari 2026
A lovely store in Reading.
The member of staff I spoke to was knowledgeable and very helpful. A lovely store with a great choice at good prices.
16 januari 2026
Wide choice and excellent staff.
18 januari 2026
Antwoord van ProCook - Reading
We appreciate you noting our wide choice and excellent staff; we are so happy you had a great experience with us.
Excellent customer service which was…
Excellent customer service which was lacking in a large local department store
14 januari 2026
Antwoord van ProCook - Reading
We're happy to hear that you experienced excellent customer service. It's great to know we exceeded your expectations. Thank you for your feedback.
Helpful store staff.
13 januari 2026
Antwoord van ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Antwoord van ProCook - Reading
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Antwoord van ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Antwoord van ProCook - Reading
We appreciate your positive feedback. We are so happy you liked our good prices, quality, and selection of products.
We bought 4 chef's knives to make up…
We bought 4 chef's knives to make up our own set, and the help we received with that process was so appreciated. We were also particularly grateful for the patient service when we returned the next day to try to match up the colour of the wooden handles a little more accurately.
A great product and experience at a fair price too!
11 januari 2026
Antwoord van ProCook - Reading
We're happy to hear that you appreciated the help in selecting your chef's knives. We're glad our patient service assisted you in matching the handle colours. Thank you for your positive feedback on our products and your experience.
Antwoord van ProCook - Reading
We appreciate you letting us know about our excellent service and helpful staff; it means a lot to our team.
The most delightful assistant in your…
The most delightful assistant in your shop & so helpful.
8 januari 2026
Antwoord van ProCook - Reading
We appreciate your kind words! We are so happy to hear that our assistant was delightful and helpful during your visit.
Assistant was what every assistant should be
Assistant was attentive, answered queries and packed my purchases with the same care I did when I worked in retail, which I was very impressed with
8 januari 2026
Antwoord van ProCook - Reading
We're so glad to hear that our assistant was attentive, answered your questions, and carefully packed your purchases. We appreciate your positive feedback!
Antwoord van ProCook - Reading
We appreciate you taking the time to leave us this great review! We are so happy you enjoyed our quality, atmosphere, and kind service.
Good products at very good prices and…
Good products at very good prices and helpful staff
7 januari 2026
Antwoord van ProCook - Reading
We appreciate your positive feedback! We are so happy you liked our good products, very good prices, and helpful staff.
Knowledgeable
Knowledgeable, pleasant and friendly customer service, always nice going to Reading store in the Oracle. Excellent customer service, thank you!
J Hajek
5 januari 2026
Antwoord van ProCook - Reading
We appreciate you sharing your positive experience. We're happy to hear that you find our customer service knowledgeable, pleasant, and friendly at the Reading store. Thank you!
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