The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
As soon as I walked in the store there were friendly staff ready and willing to assist me with my shopping needs, who were polite and helpful
Really nice shop, fantastically helpful staff and good competitive prices. Buy on the high street - not online, you'll miss it when there's no high street left. Shops need customers more than amazon d... Toon meer
The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 33, The Oracle, RG1 2AH, Reading, England, Verenigd Koninkrijk
- 0118 370 2088
4,8
Uitstekend
224 reviews
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Antwoord van ProCook - Reading
We appreciate your positive feedback. We are so happy to hear our staff was friendly and helpful, and that you liked our wonderful products.
Knowledgeable and smooth transaction…
Knowledgeable and smooth transaction even at a busy time . Wonderful
14 december 2025
Antwoord van ProCook - Reading
We're happy to hear that you found our service knowledgeable and the transaction smooth, even during a busy period. Thank you for your wonderful feedback.
Excellent service
The service provided by the area manager and Reading store staff was exceptional. They dedicated a lot of time and effort to source the items we wanted, to get them to the store for collection and even to help carry them to the car.
12 december 2025
Antwoord van ProCook - Reading
We're happy to hear that the team dedicated their time and effort to assist you in finding your items and helping with collection. We appreciate your positive feedback and thank you for sharing your experience.
Great kitchen must haves
Great products! All things you need for the kitchen and more! There are some great ideas for gifts too.
9 december 2025
Antwoord van ProCook - Reading
We're so glad you think our products are great and provide all you need for the kitchen and more! It's great to hear you found some great gift ideas too.
I was searching for a specific product
I was searching for a specific product. The sales assistant was very helpful and friendly. He guided me to exactly the product size I wanted.
19 november 2025
Antwoord van ProCook - Reading
We're happy to hear that the sales assistant's assistance in finding the exact product you wanted was helpful and friendly! We appreciate you taking the time to share your positive experience.
amazing quality product and very good…
amazing quality product and very good value for money!
17 november 2025
Antwoord van ProCook - Reading
We appreciate your positive feedback! We're so happy you found our product amazing quality and very good value for money.
Product is amazing
Product is amazing and is just what I was looking for, staff were really kind and helpful! Love this cooking brand!
16 november 2025
Antwoord van ProCook - Reading
We're so happy to hear that you love our cooking brand, and that our product is amazing and just what you were looking for. We appreciate your kind words about our staff!
Good quality products for fair price
Bought a set of kitchen knives on a magnetic block. Didn’t realise how bad our previous knives were until we used these. They were just like cutting through butter. Would thoroughly recommend.
14 november 2025
Antwoord van ProCook - Reading
We're happy to hear that you're enjoying your new knife set! It's great to know that our product has made such a positive difference in your kitchen. We appreciate you sharing your experience and recommending our knives.
Wonderful place to shop in
Wonderful place to shop in, friendly staff who helped out and knew the products. Worth multi revisits.
6 november 2025
Antwoord van ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed shopping here and found our staff helpful and knowledgeable.
V nice staff ☺️
9 november 2025
Antwoord van ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
They have excellent collection of…
They have excellent collection of latest kitchen appliances. I could grab some nice appliances in the current deals.
8 november 2025
Antwoord van ProCook - Reading
We're happy to hear that you found excellent kitchen appliances in our collection and were able to take advantage of the deals we have available. Thanks for your feedback.
Antwoord van ProCook - Reading
We appreciate you sharing! We're glad you enjoyed our shop and products during your visit.
Antwoord van ProCook - Reading
We appreciate you letting us know our staff was helpful! We are so happy to hear you received excellent customer service.
Happy with the items I bought
The items I purchased are very good quality, aesthetic and I’m very happy with them. Good value for money. I will go to ProCook again for future purchases.
31 oktober 2025
Antwoord van ProCook - Reading
We're very pleased to hear that you are happy with the aesthetic, good quality, and value for money of your purchases. We appreciate you saying you'll shop with us again!
Polite friendly and helpful staff
Polite friendly and helpful staff, store well presented
30 oktober 2025
Antwoord van ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite, friendly, and helpful.
Great customer service
25 oktober 2025
Antwoord van ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great customer service outstanding products
Great team working in Reading. Clean tidy shop. Products are excellent quality.
16 oktober 2025
Antwoord van ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our team, shop, and product quality.
Greatttttttr
9 oktober 2025
Antwoord van ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I have recently purchased several…
I have recently purchased several ProCook saucepans online and found them to be excellent. I was therefore delighted to find a ProCook shop while on an unplanned trip to Reading. The selection of items in store were well displayed, of great quality and price and too tempting to pass by. I shall be returning soon with my Christmas present list in order to make further purchases.
10 oktober 2025
Antwoord van ProCook - Reading
We're delighted you find our saucepans excellent! It's great you discovered our Reading shop and found the selection tempting. We appreciate your intention to return with your Christmas list!
Great service supporting stylish…
Great service supporting stylish quality wares. Great value too.
13 oktober 2025
Antwoord van ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our stylish wares, quality, service, and value.
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