Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... Toon meer
Locatie
Wijzig locatieUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... Toon meer
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... Toon meer
Bedrijf heeft geantwoord
The staff member was so friendly and knowledgeable, actually seemed to enjoy her job which was refreshing . She had the product herself and also the manager and said how good they were, no pressure to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Verenigd Koninkrijk
4,9
Uitstekend
953 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very knowledgeable staff that made us…
Very knowledgeable staff that made us very welcome.
18 juni 2026
Antwoord van ProCook - Spalding
We're glad our staff made you feel welcome. We appreciate your feedback!
Helpful and friendly staff
Helpful and friendly staff. The knife set I was looking for had a very good discount so I was a very happy customer.
18 juni 2026
Antwoord van ProCook - Spalding
We're so happy our staff was helpful and friendly! We're delighted you found the knife set you wanted with a great discount. Thank you!
Antwoord van ProCook - Spalding
We appreciate your kind words.
Lovely friendly lady served us was…
Lovely friendly lady served us was helpful
Lots of items in the shop
19 juni 2026
Antwoord van ProCook - Spalding
We're so glad our team member was helpful and friendly. We appreciate your kind words.
Antwoord van ProCook - Spalding
We're so glad you enjoyed our store's display and found our staff helpful! Thank you.
Very nice staff that aren’t pushy and…
Very nice staff that aren’t pushy and excellent products!!!!
13 juni 2026
Antwoord van ProCook - Spalding
We're delighted you enjoyed our products and found our staff helpful!
Beautiful shop well layed out
Beautiful shop well layed out, very knowledgeable staff 😀 I'm very happy with the little mixer I brought. Will be shopping there again.
11 juni 2026
Antwoord van ProCook - Spalding
We appreciate your kind words about our team.
Great service as always from the staff…
Great service as always from the staff at Springfields outlet shop.
A huge choice of pans but we were guided by staff as i have an induction hob.
I chose the Professional Stainless Steel Sauteuse Pan. On purchasing I was given a care card and on first use I knew I'd made the right decision. Perfect size pan and cooked beautifully.
10 juni 2026
Antwoord van ProCook - Spalding
We're so pleased to hear about your positive experience at our outlet shop! It's wonderful that our team could guide you to the perfect Professional Stainless Steel Sauteuse Pan for your induction hob. We're glad you're enjoying it!
Very helpful and knowledgeable staff.
7 juni 2026
Nice ladies in the shop very helpful
Nice ladies in the shop very helpful. Products seem good quality.
6 juni 2026
Great products and lovely staff
Great products and lovely staff. Got to try the knives before purchase and purchased at a good price.
4 juni 2026
Very helpful and friendly staff finding…
Very helpful and friendly staff finding the exact product that I was looking for.
6 juni 2026
Helpful staff member who knew the…
Helpful staff member who knew the products to make choice easier
6 juni 2026
Very nice!🤗
31 mei 2026
We were greeted with "we have 30% off…
We were greeted with "we have 30% off today"
My husband & I decided to purchase some much needed knives after our purchase of over £100 I queried the 30% off only to be told that the price on the shelf was with 30% off.
Your pricing labels need highlighting to show in bold letters that the price has been adjusted? We felt very disappointed leaving the shop.
1 juni 2026
Talking and listening to the customers…
Talking and listening to the customers needs. Well done to all the staff.
1 juni 2026
Antwoord van ProCook - Spalding
We appreciate your kind words. We are glad our staff met your needs. Thank you for your feedback!
Salt and pepper electric mill.
Salt and pepper electric mill.
Bought these with confidence as everything I have bought from Pro cook has been great. Never had a problem and 3 years guarantee, you can't go wrong
Staff very knowledgeable and extremely helpful
28 mei 2026
Antwoord van ProCook - Spalding
We're so glad to hear you're confident in our products and that your electric salt and pepper mills are meeting your expectations. It's wonderful that our staff was helpful!
We were approached in a friendly manner…
We were approached in a friendly manner by a staff member, not pushy related my purchase to a lived experience.
23 mei 2026
Antwoord van ProCook - Spalding
We're so happy our staff provided a friendly, non-pressured experience and connected with you personally. Thank you for your feedback!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.