Staff at Street (Clarks Village) were friendly and helpful. Thw young lady looked for what I wanted out back, offered me one to be sent to my home but I was happy to have the display product. She w... Toon meer
Locatie
Wijzig locatieUnit 64, Clarks Village, BA16 0HN Street, GB
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Lees wat reviewers zeggen
Toaster we liked came in 3 colours, though not all were on display. Assistant checked stock and found the one we wanted. The toaster was held for us while we continued shopping and we collected it on... Toon meer
Served by a very helpful, cheerful and knowledgeable lass who explained the differences between the various stainless steel frying pans clearly without trying to push the more expensive ones. Also gav... Toon meer
We have bought from Procook for many years and have always being pleased with the products and service. We needed new frying pans and bought various options - non Procook. Disappointed with th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 64, Clarks Village, BA16 0HN, Street, Verenigd Koninkrijk
4,9
Uitstekend
1K reviews
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The gentleman that served me was very…
The gentleman that served me was very helpful
1 september 2026
Helpful friendly staff always willing…
Helpful friendly staff always willing to help you find the right products
1 september 2026
Toaster we liked came in 3 colours
Toaster we liked came in 3 colours, though not all were on display. Assistant checked stock and found the one we wanted. The toaster was held for us while we continued shopping and we collected it on the way back. Excellent service, helpful and friendly staff.
27 augustus 2026
The person that served me was helpful…
The person that served me was helpful and cheerful, nothing was any bother
29 augustus 2026
Lovely staff
The staff member was so helpful advising us of a new knife. She also looked up our old order which was a few years ago so we could buy a matching replacement pan
28 augustus 2026
Found what I wanted checked with staff…
Found what I wanted checked with staff whether this was only size
22 augustus 2026
The staff I interacted with were…
The staff I interacted with were helpful and efficient.
Great product at a good price,
25 augustus 2026
Lovely team at Clark’s village
Lovely team at Clark’s village. Checked through each individual item to make sure it was fine before boxing it up. They offered to help carry my purchases to the car when they thought I was on my own buying a full set. Got it at 50% off too which was such a bargain.
21 augustus 2026
Staff were so professional and couldn’t…
Staff were so professional and couldn’t be more helpful . Lovely shop .
25 augustus 2026
Wow what an amazing shop
This review is written by my wife.
Wow what an amazing shop. I love everything about this place. It’s clean it has everything you need in it and they staff are so friendly and welcoming.
I had a ninja creami which I wasn’t happy about as it doesn’t make ice cream it just mixes it. I asked the lovely guy assistant about their pro cook ice cream maker and he told me exactly what it does.
I was not disappointed at all and made 3 different flavour ice creams with hardly any effort all in a few hours ready for a party in the evening. The result of all was amazing they were delicious and the guests loved them all.
I am so happy we went to Clarkes village it has an abundance of wonderful shops and this being my favourite ❤️
18 augustus 2026
Refund product..staff were polite and…
Refund product..staff were polite and very helpful.
22 augustus 2026
Really helpful advice in shop
Really helpful advice in shop, friendly approachable staff member.
19 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Excellent service by very helpful…
Excellent service by very helpful assistant. My plates were beautifully wrapped to protect them until I got home and I’m very pleased with them.
12 augustus 2026
Antwoord van ProCook - Street
We're so pleased to hear you received excellent service from our helpful assistant! It's wonderful that your plates were beautifully wrapped and that you're very pleased with them.
Service second to none
First class as always, staff were knowledgeable and extremely courteous
14 augustus 2026
Antwoord van ProCook - Street
We're so glad you consistently have a first-class experience and found our staff knowledgeable and extremely courteous! Thank you for your kind words.
Found exactly what i wanted.
3 augustus 2026
Antwoord van ProCook - Street
We're happy you found exactly what you were looking for. Thank you for your positive feedback; we truly appreciate it.
Great products and knowledgeable and…
Great products and knowledgeable and helpful staff
And service
10 augustus 2026
Antwoord van ProCook - Street
We're so glad you enjoyed our products and found our staff to be knowledgeable and helpful. Thank you for your wonderful feedback!
Very helpful and polite staff nothing…
Very helpful and polite staff nothing was to much trouble
10 augustus 2026
Antwoord van ProCook - Street
We're so glad to hear that our staff was helpful and polite, and that nothing was too much trouble for you. We truly appreciate your kind feedback!
Lovely staff member
Lovely blonde staff member (unfortunaly forgot her name) helped my family and i choose some knives, she explained what worked best and how good the product was overall the quality of the knives is brilliant and the staff member was very friendly and an amazing person.
25 juli 2026
Antwoord van ProCook - Street
We're delighted to hear you had such a positive experience! It's wonderful that our staff member was so friendly and helpful in assisting your family with choosing knives, explaining what worked best. We're also thrilled to know you find the quality of the knives brilliant.
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