The staff member was so helpful advising us of a new knife. She also looked up our old order which was a few years ago so we could buy a matching replacement pan
Locatie
Wijzig locatieUnit 64, Clarks Village, BA16 0HN Street, GB
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Lees wat reviewers zeggen
Lovely team at Clark’s village. Checked through each individual item to make sure it was fine before boxing it up. They offered to help carry my purchases to the car when they thought I was on my own... Toon meer
This review is written by my wife. Wow what an amazing shop. I love everything about this place. It’s clean it has everything you need in it and they staff are so friendly and welcoming. I had a... Toon meer
We have bought from Procook for many years and have always being pleased with the products and service. We needed new frying pans and bought various options - non Procook. Disappointed with th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 64, Clarks Village, BA16 0HN, Street, Verenigd Koninkrijk
4,9
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The young lady who served us was an…
The young lady who served us was an absolute joy very friendly and knowledgeable.
5 juni 2026
The guy in the shop was very helpful he…
The guy in the shop was very helpful he opened the box so we could see the product we wanted.
5 juni 2026
Very pleased and helpful advice.
1 juni 2026
Clarke Village
Very friendly and helpful staff who chatted and listened and ensured we got the correct product.
30 mei 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Lily and Nicole who served me were…
Lily and Nicole who served me were great,very friendly,polite and knowledgeable.
Thank you ProCook
29 mei 2026
Antwoord van ProCook - Street
We're so glad our team members were friendly, polite, and knowledgeable. Thank you for your kind words!
Antwoord van ProCook - Street
We appreciate your feedback!
Excellent service and advice from the…
Excellent service and advice from the team in the shop.
24 mei 2026
Antwoord van ProCook - Street
We're glad our team provided you with excellent service and advice.
Good service good stock levels
Good service good stock levels, and food knowledgeable staff
17 mei 2026
Antwoord van ProCook - Street
We're delighted you found our service, stock, and staff knowledgeable! Thank you for sharing.
Good service as always
16 mei 2026
Antwoord van ProCook - Street
We appreciate your kind words. Thank you for your continued support.
Staff always friendly and everything…
Staff always friendly and everything you need for a reasonable price
19 mei 2026
Antwoord van ProCook - Street
We appreciate your kind words about our friendly staff and reasonable prices. We are happy to hear you found everything you needed.
you had what we needed
19 mei 2026
Antwoord van ProCook - Street
We're glad we had what you needed. We appreciate your positive feedback.
No problem
No problem, our question were answered quickly ,
By 2 different assistants both with a very pleasant manner.
13 mei 2026
Antwoord van ProCook - Street
We're so pleased our assistants answered your questions quickly and pleasantly. Thank you for your kind words!
Very Friendly and informative staff
Very Friendly and informative staff
They had what i required in stock
a very neat and tidy store
9 mei 2026
Antwoord van ProCook - Street
We appreciate your positive feedback! We're so glad you found our staff friendly and informative, and our store neat.
Great staff
We bought some knives, the staff were extremely helpful allowing us to use them to slice some vegetables that they had in store, overall a great experience
16 mei 2026
Antwoord van ProCook - Street
We're so happy to hear you had a great experience with our staff and enjoyed trying out the knives! Thank you for sharing.
Antwoord van ProCook - Street
We appreciate your positive feedback! We are so happy you enjoyed our service, products, and good prices.
Helpful and polite
9 mei 2026
Antwoord van ProCook - Street
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff very friendly and not to pushy
The young lady in the shop was very knowledgeable and was able to answer all of my questions
9 mei 2026
Antwoord van ProCook - Street
We're so glad our team member was knowledgeable and answered all your questions. We appreciate your kind words!
Antwoord van ProCook - Street
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Plenty of exciting and different stock…
Plenty of exciting and different stock items to browse. I went back twice in the same day!
The staff were very helpful x
2 mei 2026
Antwoord van ProCook - Street
We're so glad you're pleased with your items!
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