Really nicely display in store of all products. Was able to purchase a kitchen tool that I required. Excellent quality. One year guarantee and good price especially as it was further reduced in the sa... Toon meer
Locatie
Wijzig locatie2-3 Pydar Street, TR1 2AR Truro, GB
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Lees wat reviewers zeggen
Staff were so informative regarding the equipment I was looking at purchasing . They allowed me to trial the equipment and there was no pressure to purchase. I was extremely impressed with the whole e... Toon meer
The two times we went into the shop both assistants were absolutely fantastic, knowledgeable about the products we wanted to buy but also above and beyond lovely to our two young children who were wit... Toon meer
Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
2-3 Pydar Street, TR1 2AR, Truro, Verenigd Koninkrijk
4,9
Uitstekend
973 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fab shop for those who cook and those who eat!
ProCook has a great range of food/cooking inspired equipment at reasonable prices. The shop was laid out well, everything was easy to find and the shop assistant was lovely, very friendly and helpful.
22 januari 2026
Antwoord van ProCook - Truro
We're happy to hear you found a great range of cooking equipment at reasonable prices. It's great to know the shop layout was helpful and that our shop assistant was friendly.
Staff are always so lovely and helpful…
Staff are always so lovely and helpful in store
21 januari 2026
Antwoord van ProCook - Truro
We appreciate your positive feedback; we are so happy you find our staff lovely and helpful in our store!
Lovely friendly helpful staff
22 januari 2026
Antwoord van ProCook - Truro
We appreciate you letting us know our staff was lovely, friendly, and helpful; it means a lot to our team.
Always an enjoyable experience to visit
The shop is beautifully laid out with plenty of room to move around and view items for sale.
The staff always seem cheerful and are all friendly and helpful.
23 januari 2026
Really friendly and helpful staff!
14 januari 2026
Antwoord van ProCook - Truro
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Antwoord van ProCook - Truro
We appreciate you letting us know our staff are helpful and friendly. We're so happy you had a positive experience with our team.
Product arrived late and smelled of damp
14 januari 2026
Antwoord van ProCook - Truro
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Mixed feelings this time around.
Store is lovely and beautifully laid out and staff try to be helpful. However on this occasion, we new more about the products (coated frying pans) than your customer representative did and she gave us incorrect advise that varied from your web site and the guides on the pans. Also there was clearly a language barrier which didn't help as she didn't understand that electric hobs other than induction exist.
17 januari 2026
Antwoord van ProCook - Truro
Thank you for your review, we will pass your comments over to the store.
Very knowledgeable staff very helpful…
Very knowledgeable staff very helpful and friendly only went in for one knife came out with two
18 januari 2026
Lovely organised and clean space to…
Lovely organised and clean space to shop in. Nicely set out displays and friendly helpful staff. Good quality choice of items. Regular on sale products.
17 januari 2026
The lady on the till was professional
The lady on the till was professional, helpful and friendly
16 januari 2026
Antwoord van ProCook - Truro
We appreciate your positive feedback. We are so happy to hear our staff was helpful, knowledgeable, and friendly to you. Thank you.
Cooking smart
We went in twice over last 3 weeks and have been helped by Jo. Jo is so friendly and knowledgeable. We learnt a lot from her about saucepans induction and chopping boards. We bought two pans and two chopping boards. Jo is such an asset to Pro Cook.
10 januari 2026
Antwoord van ProCook - Truro
We're so glad you enjoyed your experience! It's great to hear that you found our team member helpful and informative during your visits and that you are pleased with your new purchases. Thank you for your positive feedback.
So helpful
Just the normal excellent service every time I go there. Nothing more to add!!. Well done all and thank you.
7 januari 2026
Antwoord van ProCook - Truro
We appreciate you taking the time to leave us your feedback! We're so happy to hear that you consistently receive excellent service from our team.
Helpful staff & lovely shop
10 januari 2026
Antwoord van ProCook - Truro
We appreciate you sharing your feedback. We are so happy you found our staff helpful and enjoyed our lovely shop!
Great range of products in pleasant…
Great range of products in pleasant surroundings. Served by probably the most friendly, cheerful and helpful member of staff I have ever experienced! I wish I had got her name because she deserves recognition! Brilliant experience!
5 januari 2026
Antwoord van ProCook - Truro
We're delighted you enjoyed our great range of products and pleasant surroundings. It's wonderful to hear about the friendly and helpful staff member; we appreciate your feedback and will share it with the team!
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