Really nicely display in store of all products. Was able to purchase a kitchen tool that I required. Excellent quality. One year guarantee and good price especially as it was further reduced in the sa... Toon meer
Locatie
Wijzig locatie2-3 Pydar Street, TR1 2AR Truro, GB
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Lees wat reviewers zeggen
The two times we went into the shop both assistants were absolutely fantastic, knowledgeable about the products we wanted to buy but also above and beyond lovely to our two young children who were wit... Toon meer
Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... Toon meer
Bedrijf heeft geantwoord
The egg poacher as a product was very poor and in fact dangerous to use. It returned it to you store for a refund. We tried 3 other poachers from the store room and they all had the fault of an ill fi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
2-3 Pydar Street, TR1 2AR, Truro, Verenigd Koninkrijk
4,9
Uitstekend
972 reviews
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We love the pro-cook shop in Truro
We love the pro-cook shop in Truro. All the staff are knowledgeable, helpful and friendly.
11 februari 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Excellent, pleasant and knowledgeable service.
The staff in the Truro store are excellent, and very knowledgeable. It is a pleasure to shop there.
7 februari 2026
Antwoord van ProCook - Truro
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our staff knowledgeable and that you enjoy shopping with us.
Love this place
Love this place, great products and great value. I have a large selection of Cast iron and stainless steel pans from here and the quality is outstanding. The Professional range of knives are exceptional quality, good weight, well balanced and hold their edge well. The staff are incredibly helpful and friendly and certainly know what they are talking about, never pushy and don't try to sell you something you don't need. Highly recommend
2 februari 2026
Review zonder uitnodiging
Absolutely fantastic staff
Products are always great and good value for money but the member of staff who helped me was the friendliest and most helpful I have ever come across. Sadly I didn’t get her name to publicly recognise her, but I promise, if you go in you will recognise her in person instantly 😀
10 februari 2026
Staff are always helpful and friendlyl
Staff are always helpful and friendly but never too pushy.
21 januari 2026
Lovely trip to Truro
The staff member that served us was very knowledgeable and extreemly helpful. She made the experience really enjoyable. We were not rushed and felt very looked after. Thank you
7 februari 2026
Popped in for a look around.
We popped into ProCook at Truro for a look around.
We brought some very cheap place mats.
We had a question about a product and started talking to the Manageress.
She was so helpful and informative and went above and beyond in helping us.
The other members of Staff were also friendly and helpful.
Lovely Shop with Excellent Staff.
8 februari 2026
Really friendly and helpful staff in…
Really friendly and helpful staff in your Truro Store. They are a real credit to your company.
3 februari 2026
The service was incredible
The service was incredible lady’s knowledge was outstanding
4 februari 2026
excellent range of equipment.
excellent range of equipment.
Well presented.
Helpful staff.
5 februari 2026
Friendly and helpful staff
1 februari 2026
Excellent quality
Excellent quality saucepans and frying pans with brilliant guarantees the after service is brilliant highly recommend their shop
I’ve also had brilliant cutting knives all their stuff is high quality with high quality service and guarantees
3 februari 2026
Excellent friendly staff
The Manageress is always helpful. Explained product etc. recognises us whenever we pop in. The product is brilliant
30 januari 2026
Good Experience in ProCook
Really good experience in ProCook. The staff were friendly and helpful giving advice and options on the item I wanted to buy. I needed some new kitchen knives and am very happy with them.
29 januari 2026
The customer service agent in the store…
The customer service agent in the store was professional polite and helpful. She did not over sell me something that did not suit my needs. She was wonderful.
26 januari 2026
Antwoord van ProCook - Truro
We appreciate you taking the time to leave us this great review! We're so happy to hear that the agent was professional, polite, and helpful and didn't oversell.
Antwoord van ProCook - Truro
We appreciate you letting us know our service was friendly and helpful; it means a lot to our team.
Very helpful and professional service
Very helpful and professional service, a joy to deal with
29 januari 2026
Antwoord van ProCook - Truro
We appreciate you sharing that our service was professional and helpful. We're so happy you enjoyed your experience dealing with us!
Antwoord van ProCook - Truro
We appreciate you letting us know the lady was friendly and helpful; it means a lot to our team.
Fab shop for those who cook and those who eat!
ProCook has a great range of food/cooking inspired equipment at reasonable prices. The shop was laid out well, everything was easy to find and the shop assistant was lovely, very friendly and helpful.
22 januari 2026
Antwoord van ProCook - Truro
We're happy to hear you found a great range of cooking equipment at reasonable prices. It's great to know the shop layout was helpful and that our shop assistant was friendly.
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