I love ProCook because of its high quality and variety of kitchen gadgets and utensils. I have never been disappointed with any of my purchases. I've been shopping for a while in their Wembley retail... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD Wembley, GB
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Lees wat reviewers zeggen
Quality products interesting offers I love visting pro cook any store This one specifically was a quick visit and I got lovely durable bowls and pasta plates Very good kitchen containers in... Toon meer
Bedrijf heeft geantwoord
I really wanted to let the head office know that you have amazing staff in your Wembely outlet branch. I received the best service from Mahek and I’ll never forget her support. Honestly I was clueles... Toon meer
Bedrijf heeft geantwoord
We recently purchased a wok pan and a few smaller kitchen items from the ProCook store in Wembley Outlet, and we’re really pleased with our experience. The customer service was excellent—friendly, hel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD, Wembley, Verenigd Koninkrijk
4,6
Uitstekend
415 reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Great product at a reasonable price and…
Great product at a reasonable price and good service
11 april 2026
Antwoord van ProCook - Wembley
We appreciate you sharing that you liked our great product, reasonable price, and good service; it means a lot to our team.
Staff did not understand me to do what…
Staff did not understand me to do what I want although I have said it several times.
6 april 2026
Antwoord van ProCook - Wembley
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
HAPPY SHOPPER
The sales assistant was very helpful, she had good product knowledge and good communication skills.
Great shopping experience
9 april 2026
A little disappointed
Only one member of staff there that I could see which is fine but she got VERY FLUSTERED by the two customers in front of me and I had to.wait a long time to be served. I was trying to buy a nakari knife which I had selected from the rack (cardboard sheath) of which there were a lot available to purchase only to be told when I did get to the till.they were out of stock. It's not that they were out of stock but there should be something there to say not available otherwise I would not have had to have waited all that time. HOWEVER ! Staff member very apologetic and polite and was doing her best. Store well presented and clean.
7 april 2026
Antwoord van ProCook - Wembley
We appreciate your feedback and are sorry about the wait and the nakari knife stock issue. We will address the stocking and display concerns. We're glad you found the store clean and the staff member polite.
Mahek in Wembley should be the employee of the month !
I really wanted to let the head office know that you have amazing staff in your Wembely outlet branch.
I received the best service from Mahek and I’ll never forget her support. Honestly I was clueless on which pots to purchase and she worked overtime to help me! She went the extra mile to help me and I’ll return to that store just because of her! Honestly I cannot put into words how much her help meant to me and my family. Thank you again Mahek ♥️
6 april 2026
Review zonder uitnodiging
Antwoord van ProCook - Wembley
We appreciate you taking the time to share your positive experience at our Wembley branch. We're happy to hear that our team member provided exceptional support and went above and beyond to assist you with your purchase. We value your feedback and look forward to welcoming you back.
It was perfect
1 april 2026
Antwoord van ProCook - Wembley
We appreciate your positive feedback; we are delighted you are pleased with the product, and we value your business.
Very friendly explain the difference of…
Very friendly explain the difference of the difference type of products.
27 maart 2026
Antwoord van ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy you found our explanations helpful and friendly.
Amazing grill
28 maart 2026
Great customer service and good product…
Great customer service and good product display.
18 maart 2026
Antwoord van ProCook - Wembley
We appreciate your positive feedback; we are so happy you found our customer service great and our product display good.
Perfect shop to start with household items
Yes great staff and product come service great👍
15 maart 2026
Antwoord van ProCook - Wembley
We appreciate you letting us know about your great experience with our staff, product, and service!
I always like service with a smile and…
I always like service with a smile and never been disappointed
20 maart 2026
Antwoord van ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy to hear you always like our service.
I loved the saucepan I bought
I loved the saucepan I bought. I had been looking for something similar for some time. I had a great experience and I look forward to buying more of these.
Staff was also very polite and helpful.
13 februari 2026
The lady at the Wembley park branch was…
The lady at the Wembley park branch was super friendly and helpful
We got your coffee machine .
Its so fabulous
I would recommend it to anyone who is looking for a good barista machine
9 maart 2026
Antwoord van ProCook - Wembley
We're happy to hear that the team member at our Wembley Park branch was so helpful! It's great to know you're enjoying your new coffee machine. Thank you for recommending it!
Antwoord van ProCook - Wembley
We appreciate you letting us know our staff was very helpful! We are so happy to hear about the great service.
You were selling exactly what I wanted…
You were selling exactly what I wanted to buy at a reasonable price.
28 februari 2026
Antwoord van ProCook - Wembley
We're happy to hear that we had exactly what you were looking for at a price that worked for you. Thank you for your positive feedback!
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