I love ProCook because of its high quality and variety of kitchen gadgets and utensils. I have never been disappointed with any of my purchases. I've been shopping for a while in their Wembley retail... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD Wembley, GB
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Lees wat reviewers zeggen
Quality products interesting offers I love visting pro cook any store This one specifically was a quick visit and I got lovely durable bowls and pasta plates Very good kitchen containers in... Toon meer
Bedrijf heeft geantwoord
I really wanted to let the head office know that you have amazing staff in your Wembely outlet branch. I received the best service from Mahek and I’ll never forget her support. Honestly I was clueles... Toon meer
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We recently purchased a wok pan and a few smaller kitchen items from the ProCook store in Wembley Outlet, and we’re really pleased with our experience. The customer service was excellent—friendly, hel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD, Wembley, Verenigd Koninkrijk
4,6
Uitstekend
415 reviews
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Antwoord van ProCook - Wembley
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Good prices. Helpful staff.
Lovely helpful staff. Good prices for quality products.
21 februari 2026
Antwoord van ProCook - Wembley
We appreciate your positive feedback! We are so happy you found our staff lovely and helpful, and our prices good for quality products.
I was looking for a Chinese chef’s…
I was looking for a Chinese chef’s cleaver, and this shop had a wonderful one exactly what I needed. The staff were very kind and helpful. Highly recommend!
22 februari 2026
Antwoord van ProCook - Wembley
We're so glad to hear that you found the perfect Chinese chef’s cleaver in our shop! We appreciate your kind words regarding our helpful staff, and we thank you for your recommendation!
Antwoord van ProCook - Wembley
We appreciate you letting us know you love the knife and its sharpness! We are so glad you are having a positive experience.
Antwoord van ProCook - Wembley
We appreciate your positive feedback regarding our lovely store and helpful, friendly staff; we are so happy you enjoyed them!
Great customer service
The service was impeccable very friendly and approachable staff.
17 januari 2026
Antwoord van ProCook - Wembley
We appreciate you taking the time to leave us this great review! We are so happy to hear that our service was impeccable and staff friendly.
Pleasant experience
I spoke to a female staff and she helpful and pleasant. It was a short visit but I was happy with products I found. Cookie cutter alphabet at the price of £1 was a real find. I will use it a lot.
8 februari 2026
Good prices ,good quality⭐️⭐️⭐️⭐️⭐️
10 februari 2026
Antwoord van ProCook - Wembley
We appreciate your positive feedback on our good prices and quality; we are delighted you are so pleased with your purchase!
Friendly and a good experience
10 februari 2026
La gentillesse du personnel
La gentillesse du personnel malgré nos langues étrangères différentes , elles connaissent parfaitement les produits de leur boutique et celle des concurrents,
3 februari 2026
Reliable products
Reliable products, although expensive and not affordable for someone like me.
6 februari 2026
They forgot to pack my knife and I…
They forgot to pack my knife and I shipped the pack without the knives. I lost £70. They refused to compensate that amount to ship again
22 januari 2026
Antwoord van ProCook - Wembley
We regret that the knife was missing from your order, and you incurred extra shipping costs. We'll review your order to prevent this issue from recurring.
Fantastic customer service
Fantastic customer service, product choice and availability
26 januari 2026
Antwoord van ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy you liked our customer service, products, and availability.
Induction pans
I could not believe the selection and quality of pans and utensils ProCook stocked.
I ended up buying induction pan in green to match my kitchen decor.
I can't wait to go back and get more.
20 januari 2026
Antwoord van ProCook - Wembley
We're happy to hear that our assistant helped you find the exact pan you required. Thank you for your positive feedback!
Antwoord van ProCook - Wembley
We appreciate your positive feedback! We are so happy you enjoyed our store and the great quality kitchen items we stock.
Jay was fantastic
Jay was fantastic, he explained the difference between the two sets of pots we were debating on buying. He explained what guarantees were and how they worked. Jay was fantastic and very helpful.
12 januari 2026
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