Today I ventured into the White City store of ProCook, there was a young gentlemen already explaining in detail about knives and their various differences to another customer which I was fully engaged... Toon meer
Locatie
Wijzig locatieUnit SU1226, Ariel Way, W12 7GF London, GB
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Lees wat reviewers zeggen
The staff are always very welcoming. They are also extremely knowledgeable about the products. All the stock is excellent quality and the displays are a visual delight. I always enjoy shopping here.
Bedrijf heeft geantwoord
Was efficiently shown a few examples for what I wanted- and then I purchased exactly what I wanted at the right price point for me. Didn’t feel pressured to buy more. The member of staff was knowledg... Toon meer
Bedrijf heeft geantwoord
I went into the store in Westfield I I think I must have been served by one of the nicest assistants called Hamim he was so friendly & helpful…. Even reassuring me that he was confident my cake would... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit SU1226, Ariel Way, W12 7GF, London, Verenigd Koninkrijk
4,8
Uitstekend
617 reviews
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Staff helpful
23 augustus 2026
Staff was very friendly and helpful
Staff was very friendly and helpful. The price was great
15 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Good customer service wide variety of choice.
Good customer service
Items require available
11 augustus 2026
Antwoord van ProCook - Westfield London
We're glad you enjoyed our service and found the items you needed. We appreciate your kind words!
Amazing black lady who was extremely…
Amazing black lady who was extremely helpful and friendly. Great service
15 augustus 2026
Antwoord van ProCook - Westfield London
We're so glad you found our team member to be extremely helpful and friendly! Thank you for your wonderful feedback and kind words about our great service.
Antwoord van ProCook - Westfield London
We appreciate your positive feedback on our excellent service, great products, and very good prices! Thank you for sharing your kind words.
helpful staff
11 augustus 2026
Antwoord van ProCook - Westfield London
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Antwoord van ProCook - Westfield London
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Thanks for message 🥰
Thanks for message 🥰
I soppoed with you last week and loved everything .
The staff were lovely too.❤️
9 augustus 2026
Antwoord van ProCook - Westfield London
We're so happy to hear you loved everything about your visit last week! It's wonderful to know our staff were lovely too. Thank you for your kind feedback.
Helpful and polite staff
12 augustus 2026
Antwoord van ProCook - Westfield London
Thank you for your kind words! We are so pleased to hear that you found our staff helpful and polite. We truly appreciate your feedback.
Antwoord van ProCook - Westfield London
We're so glad you enjoyed our product selection and found our prices reasonable! We're also happy to hear our staff provided good service. Thank you for your kind words.
Lovely staff and beautiful products.
The staff are always very welcoming. They are also extremely knowledgeable about the products. All the stock is excellent quality and the displays are a visual delight. I always enjoy shopping here.
8 augustus 2026
Antwoord van ProCook - Westfield London
We're so pleased to hear our team is welcoming and knowledgeable about our products. It's wonderful that you appreciate the quality of our stock and our displays!
I was looking to buy a set of knives…
I was looking to buy a set of knives and the store assistant allowed me to try them out and gave me great advice on each type
2 augustus 2026
Antwoord van ProCook - Westfield London
We're so pleased to hear that our store assistant was able to help you try out the knives and provide such great advice on each type! Thank you for your wonderful feedback.
Always sell what I'm looking for big or…
Always sell what I'm looking for big or small,always helpful,one of my favourite shops .
5 augustus 2026
Antwoord van ProCook - Westfield London
We're so happy to hear you always find what you're looking for and that our staff is helpful! Thank you for making us one of your favorite shops.
The product I wanted was in the shop
The product I wanted was in the shop. The staff were friendly and helpful.
1 augustus 2026
Antwoord van ProCook - Westfield London
We're so glad you found the product you were looking for and that our team was friendly and helpful during your visit! We appreciate your kind words.
Very attentive staff and I found…
Very attentive staff and I found exactly what I am looking for and prices are reasonable.
31 juli 2026
Very good stuff and wonderful service
27 juli 2026
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