Very pleased with the product and service received by staff members at York McArthur Glen. Very helpful and pleasant the assistants even found me a chair to sit on in the store due to mobility issues... Toon meer
Locatie
Wijzig locatieUnits 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA York, GB
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Lees wat reviewers zeggen
I desperately needed to replace my old set of pots and pans. my old set is from pro cook has been discontinued . But a lovely shop assistant from the York store Anna/Ana came to my rescue and was v... Toon meer
Bedrijf heeft geantwoord
Love this shop in McArthur Glen outlet centre near York. SO many lovely kitchen products to look at from mixers to crockery and everything in between. Found just what I wanted - a draining spoo... Toon meer
On this occasion I added to my cutlery collection. No problem finding the product. I also found a cutlery set for my grandson featuring a giraffe. Staff were pleasant and courteous.
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Units 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA, York, Verenigd Koninkrijk
4,8
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Don’t put sticky labels on the metal!!
Purchased 2 mills for salt and pepper, tried everything to get labels off but still left a residue on the metal.., can’t use a scourer as would scratch and even tried WD40!! Main moan is that they ask you for an email address for the receipt and then bombard you with emails..
22 augustus 2026
Antwoord van ProCook - York
We're sorry to hear about the difficulty you experienced with the labels and the residue left on your mills. We also understand your frustration regarding the emails please note you can unsubscribe from the emails by clicking the button.
Used today and wow cut through meat…
Used today and wow cut through meat with no issues, recommend, brilliant
21 augustus 2026
Very pleased with the product and…
Very pleased with the product and service received by staff members at York McArthur Glen.
Very helpful and pleasant the assistants even found me a chair to sit on in the store due to mobility issues.
21 augustus 2026
A great store
A great store with lovely helpful staff. I bought a cutlery set which was half price in the sale . I’m really happy with my purchase especially the price
17 augustus 2026
Helpful staff
21 augustus 2026
Good quality goods and helpful staff
16 augustus 2026
The lady serving us was friendly and…
The lady serving us was friendly and knew what she was talking about.
16 augustus 2026
Brilliant knife cuts really well
14 augustus 2026
Very helpful staff member
12 augustus 2026
Excellent service very helpful staff
Excellent service very helpful staff. Top rate products.
12 augustus 2026
Antwoord van ProCook - York
We're so pleased to hear that you had an excellent experience with our service and found our staff very helpful. We're also glad you appreciate our top-rate products! Thank you for your wonderful feedback.
Antwoord van ProCook - York
We're so happy to hear that our staff was polite and helpful during your visit. Thank you for your wonderful feedback!
The people in shop
13 augustus 2026
Antwoord van ProCook - York
We appreciate your positive feedback regarding our clean and well-organized store; we are so happy you enjoyed your visit!
the service from the lady on the till…
the service from the lady on the till so pleasant and the pan is smashing
11 augustus 2026
Antwoord van ProCook - York
We're so happy to hear you had such a pleasant experience with our team member and that you're enjoying your pan! We appreciate your kind words.
Excellent products and Service
I desperately needed to replace my old set of pots and pans. my old set is from pro cook has been discontinued . But a lovely shop assistant from the York store Anna/Ana came to my rescue and was very knowledgeable and helped me to find the right combination between Elite Forged and professional stainless steel range to replace all of my pots and pans .
11 augustus 2026
Antwoord van ProCook - York
We're so pleased to hear that our team member in the York store was able to assist you in finding the perfect replacement for your pots and pans. It's wonderful that their knowledge helped you combine the Elite Forged and professional stainless steel ranges. Thank you for sharing your positive experience!
Cutlery
On this occasion I added to my cutlery collection. No problem finding the product. I also found a cutlery set for my grandson featuring a giraffe. Staff were pleasant and courteous.
7 augustus 2026
Staff very helpful products were just…
Staff very helpful products were just what we wanted
8 augustus 2026
Antwoord van ProCook - York
We're so pleased to hear that our staff was very helpful and that you found exactly what you were looking for! Thank you for your wonderful feedback.
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