Prospect Estate Agency Reviews 

I have been a landlord with Prospect for a number of years and have always found the service to be good. Recently Nicki Gardner has taken over as my property manager and I have found her to be communicative and supportive.

We have entrusted Prospect with the management of our rental property for several years, and our experience has consistently been exceptional. Any matters that have arisen have been resolved promptly and professionally, with clear, dependable communication at every stage.

A special thank‑you goes to Nikki Gardner, who has been absolutely fantastic to work with. Her high level of professionalism, quick responsiveness and meticulous attention to detail have given us complete peace of mind that our property is being expertly cared for. We would wholeheartedly recommend Prospect to anyone seeking a reliable property management company

Prospect have been my letting agency for the last 10 years and my lettings manage Nikki Gardner is second to none.

Nikki has a great understanding of my requirements, works tirelessly to provide a 5 star service, even going as far as checking in outside normal office hours. She understands the market we are and provides a wonderful service to myself and my tenants. She is proactive and amazingly supportive.

Nikki is the reason I’ve stayed with Prospect so long and goes to great lengths to foster & develop our commercial relationship.

Thank you Nikki.

We have used Prospect to manage our rental property for several years and have consistently had an excellent experience. Any issues have always been dealt with quickly and professionally, and communication throughout has been clear and reliable.
A special mention goes to Nikki Gardner, who has been outstanding to work with. Her professionalism, responsiveness, and attention to detail have given us complete confidence that our property is being very well looked after. Would highly recommend Prospect to anyone looking for a property management company.

Nikki Gardner at Prospect is very good in dealing with all aspects of the letting process from ageeing tenancy to dealing with questions and handling repairs. I am a long term client which speaks volumes.

Nikki Gardiner has been my property manager for some time . She is highly
Professional courteous and friendly.
She has dealt expeditiously with all issues and keeps me well informed, moreover she is trustworthy and and extremely helpful recently due to personal circumstances she was extremely kind and considerate
Highly Rated

Nikki at prospect lettings is always very helpful and professional.

Very happy with our experience from the renting team at Prospect. They are super helpful and thorough. Special thanks to Nikki who is our main point of contact via the landlord. She has been an excellent communicator and responsive to all our concerns/queries. Thank you.

We had a great experience with Prospect Estate Agency while moving into a property in Wokingham, thanks to Nikki Gardner (Senior Property Portfolio Partner).

Nikki was incredibly helpful and always quick to respond. On one occasion she even replied to our email while on annual leave and made sure our queries were taken care of, arranging for her teammates to assist us if needed. That level of dedication really stood out.

She is polite, professional and truly an asset to the company.
We’re very happy to give her a well-deserved ⭐⭐⭐⭐⭐ for her commitment and hard work.

Prospect manage several of my properties, Chloe Reilly, my dedicated property manager is fantastic, capable and always at the end of the phone or email and ready with a solution when needed. I feel Prospect are an integral part of my business. They are the first port of call for the tenants if there are any problems and manage them efficiently and professionally. Prospect make me aware of any legal requirements, especially with the new renters rights bill and I also rely on the check in/ inspection/checkout reports they organise for me.
After leaving my previous disastrous letting agency experience the move to Prospect was completely polarising.
Literally a transformation from the very worst to the very best!

Brilliant management service from Prospect estate agent
Always ahead and on time with information and keeping me updated on my tenants and all government laws and changes.
I have been personally dealing with Nikky Gardner who is a delight to deal with, she makes me look Great with my tenants

Nikki Gardner had her usual check up on our rental. We were very pleased of the communication, she gave us a clear window of her visit. She was respectful of the property and our work life balance (night shift workers), didn't stay longer as needed. She's always kind and helpful.
Very pleased with the overall service.

I’ve been renting through Prospect Estate Agency for a number of years now, and the customer service has been consistently excellent. Nikki Gardner, the property manager, is always fast to respond to any enquiries and has been very accommodating with my needs throughout my tenancy. It’s reassuring to have a property manager who genuinely follows up and gets things sorted quickly. Highly recommend and thank you, Nikki

Shout out to Charlotte Morgan for guiding me through my recent house rental experience and clearly handling the pre‑agreement, tenancy agreement, and all reference checks.
Thanks to her support, everything went smoothly and on time, and I’d happily work with Charlotte again.

Nikki made moving very easy for us. Best experience with estate agents so far, very quick to respond and happy to help.

I rent my property through Prospect and am very happy with the service. The speed, helpfulness and generally proactive approach to issues taken by my agent Nikki Gardner is excellent

Nikki Gardner is always very helpful and professional. We would highly recommend her to future clients

I have used several estate agents over the years and Prospect Estate Agency has genuinely been the best experience by far.

In particular, Nikki Gardener has been outstanding throughout. She is professional, efficient, responsive and always keeps the landlord’s best interests in mind while still being fair and reasonable to tenants. Communication has been clear and prompt from start to finish and issues are dealt with quickly without unnecessary delays or excuses. Honestly I struggle to find anything to complain about which is rare these days. Managing property can often be stressful but Nikki and the team have made the whole process much smoother and more manageable. Highly recommended.

I rented my flat through Prospect and had a really positive experience.

Nikki Gardner has been really helpful and professional throughout. She has always been friendly, clear in her communication and quick to respond whenever I’ve had any questions. I really appreciate her support and would happily recommend Nikki and the team at Prospect. Thank you, Nikki.

Nikki Gardner is always available and helpful!