Protyre Autocare - Chippenham Reviews 

1.735
TrustScore 4.5 uit 5

4,6

Bath Road Industrial Estate, Chippenham, SN14 0AB Chippenham, Wiltshire, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Free suspension check reported no faults, despite earlier "assessment" from main dealer that worn bushes needed replacing (not the first time they haVe flagged supposedly faulty items that were perfec... Toon meer

Beoordeeld met 5 van de 5 sterren

Staff were fantastic. They checked my tyre comprehensively for a slow puncture and eventually found the valve to be faulty. Top team and will definately be back.

Beoordeeld met 4 van de 5 sterren

Fast on-time tyre replacement at a competitive price. A couple niggles: - as a walk-in customer, none of the offers were available, so I had to book on-line for a later time-slot. - I could only p... Toon meer

Beoordeeld met 5 van de 5 sterren

I have used the Chippenham branch for over 10 years. These guys work really hard. I’ve always had excellent advice and service. As a lone female I never feel patronised or ripped off. Pricing is great... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bandenwinkel
  2. Autoremmenwinkel
  3. Auto-accuverkoper
  4. Autokeuringsstation
  5. Autoservice
  6. Wielrichtservice

Geschreven door het bedrijf

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contactgegevens

  • Bath Road Industrial Estate, Chippenham, SN14 0AB, Chippenham, Wiltshire, Verenigd Koninkrijk

  • 01249 652170

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(1.735)

34.881 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I arrived on time for my appointment…

I arrived on time for my appointment but they didn't start on my car for 35mins and no apology was given for the delay. They were all chatting, laughing, vaping and checking their phones. I took the car and next day a light came on on the dashboard saying there was no pressure on one of the tyres. I checked the tyres and one was reading 39 instead of 32. I rang them but got no reply, I tried again the next morning but still no reply. I therefore rang the Bath branch who answered immediately and were so helpful. I took the car to them and they sorted the problems out at no extra cost. I can't thank them enough. Needless to say I will not be going back to the Chippenham branch again

20 mei 2026
Logo Protyre Autocare - Chippenham

Antwoord van Protyre Autocare - Chippenham

Dear Christine Oliver,

Thank you for bringing this to our attention. We are sorry to hear that you did not have a positive experience at our Chippenham centre. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Beoordeeld met 2 van de 5 sterren

An unhappy customer!

The tyre fitting process and tyres were efficient and good (2xMichellin P4's). At the end the technician told me two tyre pressure sensors were not working, which I knew. On way home for an appointment checked tyre pressure sensors and all were non-functional. Went back next day and Manager (?) said that the two would be back functional when car next serviced. At service 2-3 months later the garage (Vauxhall) said that the two non-functioning sensors will not reset. Went back to Bathwick and Manager said to fix would cost me £440. I am not happy with Bathwick (Protyres)!

23 februari 2026
Review zonder uitnodiging
Logo Protyre Autocare - Chippenham

Antwoord van Protyre Autocare - Chippenham

Dear Paul Heawood,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

I regularly use Protyre Chippenham

I regularly use Protyre Chippenham. Booked and paid for a replacement tyre online as the price was 10% less than quoted by the branch. Work completed very speedily.

15 mei 2026
Logo Protyre Autocare - Chippenham

Antwoord van Protyre Autocare - Chippenham

Hello Kevin,

We're so glad to hear you had such a positive experience with us and that your tyre replacement was completed speedily. Thank you for your continued custom!

Best regards,
Eddie
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren
Logo Protyre Autocare - Chippenham

Antwoord van Protyre Autocare - Chippenham

Dear Rosemary,

Thank you for taking the time to leave us this really positive feedback. We are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We would love the chance to discuss your experience further with you, therefore we have notified the Area Manager of this, and they will make contact with you in due course.

Kindest regards,
Georgia
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

I made a mistake by ordering the wrong…

I made a mistake by ordering the wrong sized tyre online. Luke pointed out my error the said he didn't have any of a similar tyre in stock. He then went above and beyond to get me refitted with the correct tyres without any hassle or fuss.....brilliant service ...I would recommend to anyone

4 mei 2026
Beoordeeld met 1 van de 5 sterren

Frustration with MOT

Booked MOT - failed - couldn’t do the work until a few days later and then couldn’t do the Re-MOT for another week because the MOT person was on holiday. Had to go to another garage to get it all done.

22 april 2026
Logo Protyre Autocare - Chippenham

Antwoord van Protyre Autocare - Chippenham

Dear William Smart,

Thank you for bringing this to our attention. We are sorry to hear that you did not have a positive experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Beoordeeld met 1 van de 5 sterren

Took my car in for an aircon recharge

Took my car in for an aircon recharge, spent over an hour and a half for a job they said would take no more than an hour and they didn’t even get half away, had a leave for an emergency, spent 40mins on an error message but no one fixed, which is surprising because the place was quiet. Should have listened to others who recommended I avoid. Customer service don’t respond. Can’t recommend enough for anyone to stay away.

15 april 2026
Logo Protyre Autocare - Chippenham

Antwoord van Protyre Autocare - Chippenham

Dear Peter,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Beoordeeld met 4 van de 5 sterren

On the day was great

On the day was great, no waiting around and mot done in a timely manner.

Knocked off one star as Protyre rearranged my booked appointment

13 april 2026
Beoordeeld met 5 van de 5 sterren

Arrived with no appointment

Arrived at opening time - no appointment - with a rear puncture (no spare these days!) They booked me in for 9.00am. Took the car early and they identified the tyre was age-cracking and not suitable for repair. Selected two replacement tyres and these were fitted, balanced etc and vehicle check completed by about 9.30am. Excellent service as ever.

8 april 2026

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