Protyre Autocare - Chippenham Reviews 

Very good service.

Great service, fast, free coffee

The staff very friendly. MOT carried out professionally and on time as promised. Will recommend and will be using again.

Checked my tyres sadly had to order two . Booked in for next day delivery booked a time arrived and fitted very pleased with the service

Very helpful with initial contact and subsequently. prompt efficient service

Friendly and professional team.

I visited Protyre Chippenham for a recommended check on my two rear tyres. The appointment was easy to arrange at a date and time of my choice. The check was done quickly and efficiently, and they were able to fit two new tyres immediately and at a reasonable price.

Always excellent service from the Chippenham branch

Bought and paid the tyres then booked for the fitting all online = had to wait about 15 mins but everything went according to plan once they got going

All the staff are friendly and always happy to help. Professional service and all done in great time, tyres or Mot areanged arranged using online system and always easy and straight forward. Highly recommended.

Car found MOT asked for a quote for repairs was told near £700 went to a garage down the road was fixed for £40 wouldn’t recommend the Garage very unprofessional

Fantastic team. I had a run of bad luck and they were incredibly helpful in getting me back on the road. Highly recommend.

The cost for the work was very expensive.
The receipt didn't specify the number of hours spent or the hourly rate for labour.

They told me that my tyre could not be repair, so I agreed to change it. I brought the tyre with me & after checking with another company it was an easy repair.

Nice and easy to book, friendly and efficient service.

Quick update 19.Feb:

I spoke with the manager, and we had a good and constructive conversation about what happened.
Appreciate the professional way this was handled and the follow-up support.

On the first attempt, they refused to carry out the MOT, saying that the engine oil level was too low. While no alert from the car.

We agreed to rebook for the next day, and in the meantime I went to buy a bottle of oil. In the end, I found oil, checked the level myself, and it was … fine.

The next day I returned for the MOT, and they were just as surprised as I was that the oil level was normal, even though no one had added anything.

It was a very strange situation. My mistake was not asking them to show me the low oil level immediately and only checking it myself later. As a result, it cost me two MOT appointments, an unnecessary bottle of oil, and a few extra miles driving around trying to find it.

Why when staff are standing around with nothing to do can they not at least engage with a customer who is looking to them for guidance ?
For the second time in a month i have had exactly the same response. All bays were empty and i still couldn't attract anyone's attention from the four fitters stood chatting !
This is the last time i will be giving the benefit of doubt and will be ensuring that every one of my family is recommended to try an alternative tyre depot to Chippenham Protyre !

Just did a perfect job replacing my damaged tyre caused by a pothole.