The staff are always helpful and efficient. They don't leave customers standing around. The only thing I'm a little bit disappointed about is the price. But i do understand that everything has gone... Toon meer
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I went online to book an Aircon re-gas as they had a very competitive offer on. Unfortunately the offer finished the day before. After contacting the garage they honoured the deal and got me in straig... Toon meer
Bedrijf heeft geantwoord
Booked my car appointment on-line. Dropped it off at designated time, it was taken immediately for re-charge of air con. Phoned me within forty minutes to confirm job done. Super efficient as far as I... Toon meer
Great customer service, can do attitude. Brought in 4 loose wheels, 4 loose winter tyres and 4 loose TMPS valves. My winter tyres alternate set of wheels was ready to leave the workshop within an hour... Toon meer
Bedrijfsgegevens
Over Protyre Autocare - Macclesfield
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Great King Street 19-29, SK11 6PL, Macclesfield, England, Verenigd Koninkrijk
- 01625 885430
4,7
Uitstekend
405 reviews
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If it’s slightly difficult, they’ll not do it
Unable (couldn’t be bothered) to remove locking wheel nut that was “slipping”, which took me 20 seconds to remove at home, then had to take it back...
Attitude was a bit lacking. They were able to change the tyres though.
16 april 2025
Antwoord van Protyre Autocare - Macclesfield
Dear Tom,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Good price on 4 tyres fitted.
Good price on 4 tyres fitted.
They do try to upsell with tracking and other add ons.
Generally pleased with price and service.
9 april 2025
Great service and great advice.
5 april 2025
Great communication my tyre was delayed…
Great communication my tyre was delayed fitted quickly no problems
9 april 2025
Friendly service
Friendly staff and managed to do my oil filter on the same day. Brilliant service. Reasonable priced would recommend them highly.
4 april 2025
Called on chance with nail in my tyre
Called on chance with nail in my tyre. let it with them and they said would be ready in 1hr 30mins.
Got a phone call to say job done on time.
Cost was reasonable too.
Excellent service.
28 maart 2025
Great service
Great service
Honest and reliable staff
Even return a day after to check something which they did there and then
Thank you
10 maart 2025
Great Service
I had 2 rear tyres fitted, turned up on spec and was dealt with very quickly and professionally.
17 maart 2025
Rubbish online system…
Ordered online for a Peugeot 2008- system gave me many choices, I picked a Michelin tyre-said available next day so the system let me book 10.30. Arrived early to be told ‘we’re a bit behind, will be delayed at least an hour and anyway the tyre won’t be delivered until 11.30 Suggested I come back after 12. Did that and still had to wait an hour. Also the system let me order a tyre which is apparently specifically for a Mercedes.
Really not impressed.
6 maart 2025
Antwoord van Protyre Autocare - Macclesfield
Dear Richard Newton,
Thank you for taking the time to raise your concerns. We are sorry to hear that your recent visit to our Macclesfield branch has not been a positive one for you on this occasion.
We have brought this matter to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
Great service and speed of work
Great service and speed of work. No appt as I had a puncture and tyre changed and fitted within an hour.
7 maart 2025
Great service
The service was quicker than expected, cheaper than expected and I also had my tyres pumped up as an unexpected bonus so what's not to like !
24 februari 2025
I'll be back
Once again I chose to use pro bytyre, booked a slot on line and paid.
Fitters were on time, polite, knowledgeable and friendly.
I'll be back
22 februari 2025
Excellent tyre replacement service.
24 februari 2025
Great online service and booking
Great online service and booking, went perfectly, great service and value.
21 februari 2025
Cheap tyres but not so great service
The person at the till wasn't friendly at all when I asked them to replace the front tyres and fit the new tyres at the back. They wanted to charge 20£ extra to do so. Every other place does it for free. The wheels with the new tyres were full of grease or whatever they used to fit them. Not happy with the service at all, I won't be coming back again.
21 februari 2025
Antwoord van Protyre Autocare - Macclesfield
Dear Davide,
Thank you for bringing this to our attention, and we're sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Great customer service and really happy…
Great customer service and really happy with tyre
21 februari 2025
Fantastic service
Fantastic service - efficient and great value for money.
15 februari 2025
Review zonder uitnodiging
Antwoord van Protyre Autocare - Macclesfield
Dear Kevin Halliwell,
Thank you for bringing this to our attention.
We apologise for the incorrect name being used. We can confirm that our customer database team have now amended our records to the correct surname.
If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Kind regards,
Eddie
Customer Care - Protyre
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