Needed an exhaust end for the wife’s car on a Saturday afternoon which everyone couldn’t provide either because they where closed or to lazy and used excuses. Visited Protyre on the Granby and ever... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie2 Cambridge Road, Granby Industrial Estate, DT4 9TJ Weymouth, Dorset, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Considering we have been through a few heatwaves in the last few months I was amazed today when just a couple of hours before closing on a Saturday I popped in and asked if they would be able to do... Toon meer
Bedrijf heeft geantwoord
From ordering the tyres to booking in and fitting was easy and professional. Price matched my tyres with no quibbles. Very friendly and helpful team.
I had a puncture whilst on holiday and protyre was recommended to take my car to. The staff were incredibly friendly and managed to fix the puncture quickly and efficiently. First class service.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Weymouth
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, Verenigd Koninkrijk
- 01305 788556
4,5
Uitstekend
938 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Was charged £150 for changing a tyre…
Was charged £150 for changing a tyre and just found out, with the tyre they fitted, it should have cost less than £80
Should add: the date of the experience was 14/06/2024, but I have only just found out about the excessive charge.
I emailed about the incident and got no response.
Submitted a full report as requested and was told several times that someone would get back to me.
They never did.
18 maart 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Weymouth
Dear Customer,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Looking for a good garage, look no further….
My car failed the MOT for a number of reasons. They phoned me up, explained what needed repairing to get it through the MOT and repaired it. No pushy sales, just honest conversations and work. Can’t fault them.
16 maart 2026
Easy to book online with great prices
Easy to book online with great prices. Fitting appointment was quick and efficient.
6 maart 2026
great value and nice staff
They were very busy and had staff issues but still kept smiling and doing their jobs. Great value and work was perfect.
11 maart 2026
Always go to the full extent to be…
Always go to the full extent to be helpful. Always polite & a pleasure to deal with.
Work is very good.
I like that they always know me by name
9 maart 2026
Excellent service from start to finish…
Excellent service from start to finish and had my car back at the time they said it would be
6 maart 2026
Very professional
Very professional
Clear communication
Personable staff, it was a pleasure.
Thank you
4 maart 2026
Exceptionaly long wait after booking…
Exceptionaly long wait after booking time slot. over 2 and a half hours for 2tyres!! Drove car off forecourt only to hear loud banging from under car. They did look but it appears it may have been jacked in wrong place. Will not be going back and have told my friends at golf club.
27 februari 2026
Antwoord van Protyre Autocare - Weymouth
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you had a long waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Waited and waited for a phone call to…
Waited and waited for a phone call to let me know my car was ready but no call ?
4 maart 2026
Antwoord van Protyre Autocare - Weymouth
Dear Peter Carroll ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Weymouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Booked in for 13:00 for 2 tyres but car…
Booked in for 13:00 for 2 tyres but car did not get looked at until 14:00 so not sure why they offer timed appointments when they are unable to meet them..
27 februari 2026
Antwoord van Protyre Autocare - Weymouth
Dear Mr P,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Weymouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
MOT experience with Protyre…
The original MOT appointment at the Christchurch branch was cancelled on the appointment day -inconveniently - due to the sole MOT specialist being off sick & no back-up being available: however an alternative MOT appointment was booked by an available Christchurch staff member at the Weymouth branch the next day and the process at the Weymouth branch was very efficient & friendly.
24 februari 2026
Been a customer of Bathwick/Protyre the…
Been a customer of Bathwick/Protyre the past 20years. Booked in at the desk after looking at Internet prices of good quality tyres similar to continentals. Offered 2 Falcons by the manager. They were in stock and booked in same day at 3pm. Arrived on time and left approx 4.30pm with a bill of £357.58.? Later queried this bill and had it reduced to £234.38 by the manager. There seemed to be a communication problem with Internet pricing deals etc. A good job done by Max for the fitting and alignment checks on my Focus estate.
25 februari 2026
Job carried out on time and as per quote
25 februari 2026
Kindness and Patience shown by Toby
Just a note to send my sincere thanks to Toby, who showed a great deal of kindness and patience with my dad who needed significant work done on his car. Toby went above and beyond staying after hours to help my dad. Really appreciate the care and understanding taken.
21 februari 2026
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.