Pure Beauty Reviews 

As a returning customer, I recently placed a new order with Pure Beauty. I remain continually impressed with their service, pricing and the variety of products they sell. My Dermalogica product was well packaged and shipped quickly. I would highly recommend.

I had an appointment at Pure Spa Bristol

I arrived early to find premises closed and no staff there.

Many telephone calls later whilst stood outside of Pure Spa premises.....still no contact with anyone!!

I wasted my day coming for an appointment that never happened.

What terrible service with no customer care.

Bought another Dermalogica moisturiser as they had a special offer on for a 100ml size. Sadly no free sample this time to try. They sell other nice products but I mainly use for Dermalogica at the moment.

Always easy to order Dermalogica products at good price & with quick delivery. Occasional free samples a bonus too!

This was my first time purchasing skincare from Pure Beauty, they had a good discount and free delivery. As despatch had been delayed by a bank holiday I called customer services as I was worried I might have left my temporary address by the time the package arrived. The very helpful customer service agent upgraded me to next day delivery and soon after I received a confirmation email. Very friendly and efficient service.

Great communication before and after ordering, answering a query almost immediately via email without any annoying "chatbot" or similar. Good quality items and delivered promptly. Would use again.

I have been using Pure Beauty for my online Dermalogica products for years. They always have a good range in and frequently have special offers. They are reliable and I always receive my order in good time. I wouldn’t use anywhere else.

Easy to order on line and good pricing.
Excellent customer service with updates and tracking on deliver. Full ⭐️⭐️⭐️⭐️⭐️

I have used Pure Beauty for many years and from ordering to receiving well packaged products they have never let me down. Excellent contact service if I have questions about products.

Always quick delivery, good value quality products, free gifts with certain items and always free samples and loyalty discount.

Vit C serum arrived in a timely manner, well packed and as described

Great products, good prices and efficient deliveries. Have regularly ordered over the last few years

I bought serum £135.20 and it hasn’t refund during over 10 days since my order was canceled, and my refund still hasn't been processed. I haven't received a reply to my email to customer service about refund, and although I managed to get through on the phone, they only said they would chase the seller for refund and won't let me speak to them anymore. I paid £135.20, and if you don't give me my money back, I will report you! You are THE SELLER!!!!

Great selection of products, competitive prices and fast delivery

Everything I needed at competitive price. Good communication throughout the dispatch / track / delivery process. Good packaging. Will definitely be purchasing my products from them again.

Product arrived in a timely manner although the sample I picked was substituted for another. Overall a good experience.

Great stockist of Skinceuticals products, a small business, really responsive, products always delivered on time.

Order never arrived. Can't track the order and nobody picks up when you call. I'll now have to claim this back through my bank. I'll stick with the established brands next time.

I've been a customer of Pure Beauty for many years. They are so polite, friendly, and so so helpful. Nothing is a problem, always work out a solution to help you.

One particular lady is "Susan". She is a credit to Pure Beauty. Absolutely a wonderful lady.

I have been using Pure Beauty for a couple of years now. Great prices on Dermalogica. Prompt delivery and always well packaged.