PYT Westfield London Reviews 

Honestly its my second time buying a product from here and its amazing and the staff is very helpful.Everyone should try their products. One of the staff called Diana has done my hair and she done it amazing i will come here again

Hi,

I had my hair done today by Yasmine in Westfield shopping centre and she was so lovely!

Hair looks amazing and curlers are great.

If you’re looking for a good curler, I’d definitely recommend and well done to Yasmine today!

Iulia

I have been a customer since 2017. Thats when I got my first PYT hair straightener. And I swear by it. I refuse to use anything else on my hair. The best thing is that when the weather gets damp my hair would usually start to frizz and end up looking like a lion’s mane but with PYT’s that doesn’t happen. Monica…!! Thank you so much for being such a darling!! You are a credit to the company. My straighteners were broken and she replaced them immediately. Such a bubbly person, professional and provide outstanding customer service. I would recommend these guys anywhere!!

Very friendly staff at PYT they made my hair look really good in their demonstration, very good customer service, highly recommend, thank you :)

Monica at Stratford is very good and her customer service is very good! She was even able to fit me last minute made my day :)

I've used several straighteners over the years, including GHD, but the PYT hair straightener is by far the best. It heats up quickly, glides smoothly through my hair, and leaves it looking sleek and shiny with minimal effort. Unlike other brands, PYT actually keeps my hair straight all day without frizz. I’m genuinely impressed and won’t be going back to anything else!

PYT hair products are hands down the best out there. From their styling tools to their hair care products, everything delivers salon-quality results. My hair feels healthier, looks shinier, and styles so much easier since I made the switch. I’ve tried so many brands over the years, but nothing compares to the performance and quality of PYT. Absolutely worth every penny!

SO Amazing! Staff are so friendly, encouraging and helpful. They did a demo on my hair and my curls stayed all day, and even the next day! Their hair tools are truly incredible! 10/10 💖

I love their straightener and their services. Walli does my hair and i absolutely love it 💓💕

Amazing experience. I bought mine 10 years ago and still works perfectly. Special thanks to Jessy for her professionalism and her advice🩵😍

I had an amazing experience with PYT London! Their customer service was outstanding – the team was so kind, friendly, and genuinely helpful. They went above and beyond to make sure everything was perfect. I felt welcomed and valued from start to finish. I would definitely return and highly recommend them to anyone!

Love Pyt, been there customer for 2 years and I cannot rate the product and services enough. You get a voucher for number of free hair styling sessions and that in itself pays for the product, which are amazing too btw. Love both my stylers
Never had issues booking an appointment as all done online.
Love the staff esp Jessie and Andrea. Highly recommend.

A lot of the staff were really aggressive towards me and made us feel scared she literally came so close to my daughters face asking me if my child wanted to look like a princess which would usually be a sweet gesture but was said in a threatening tone and with a moody face after the encounter my daughter cried because how scared she felt.

I had such a lovely experience as a customer with PYT Hair — from start to finish, everything felt smooth, stylish, and professional. 💇🏽‍♀️✨

The ordering process was super easy, and the customer service was genuinely kind and responsive — you can really tell the team cares about their customers. My styling tool arrived quickly and beautifully packaged, and let me just say… it’s honestly a game-changer. My hair looks sleek, healthy, and salon-worthy every time I use it!

What stood out the most was the personal touch — it never felt like I was just another sale. There’s real warmth behind this brand, and that makes all the difference. 💕 Would 100% recommend PYT Hair to anyone who wants high-quality tools and a truly feel-good experience. Can’t wait to shop again!

Thank you so much, PYT Hair — you’ve got a loyal customer in me. xx

I’ve been using the Pro Digital Titanium Styler since 2022, and I can confidently say it’s the best I’ve ever had. I took my time before writing this review because I like to give products a fair chance over time.

Recently, I had an issue with my styler and was truly impressed with the level of customer service at Westfield. Thanks to the lifetime warranty, they replaced it with no hassle, bless them for that!

I really appreciate their excellent service and would gladly recommend them time and time again.

Myself and my daughter was approached as we was walking passed, they seemed so friendly the guy there was showing us the curl comb brush straighten one, we was amazed and was very tempted to purchase it he done a couple of curls and said we can have £100 discount from £250 stratford westfields, lt seemed to good to be true, my daughter really wanted it he asked her what colour she would like then card or cash whilst talking to us he was doing all of her hair and because I was humming and areing and said another time maybe, the guy got stroppy and messed he hair up n put it in a bun. Since then been doing research and I'm soo glad we didnt purchase it. ALWAY DO RESEARCH BEFORE GETTING CONNED

Had an amazing experience with PYT at the White City branch. The customer service was top tier particularly from Jesse! We purchased the Glider Brush and Jesse did a great demonstration to ensure we knew exactly how to use it. Very impressed with the quality of the products and defo recommend visiting the PYT store for all your hair styling needs!

I had an amazing experience with Alexandria at the Stratford branch. She truly went above and beyond to help me. I first met her when she offered to demonstrate a hair straightener. She did a fantastic job styling my hair and explaining how to use it, which convinced me to purchase it on the spot.

The next day, I returned because I was still unsure how to use it properly, especially for curling. Alexandria spent almost an hour patiently teaching me how to curl my hair step by step—and even started the styling for me! Despite my struggles and mistakes, she kept a smile on her face the entire time and encouraged me.

She is not only a talented hairdresser and stylist but also a kind and dedicated salesperson. I truly appreciate her time, patience, and professionalism. Thank you, AlexandrIa

Really good experience with PYT thank you all +the product amazing and the staff are amazing

I have a frizzy hair i use all the brands before but my hair keeps being super frizzy but with the titanium straightner it’s like a magic only one go and you will have the best shiny smooth hair ever+ the staff really friendly and helpful and the manager super nice thank you PYT for the good experience

I'm extremely happy with my experience with Pyt! The staff are helpful and the product are excellent. Highly recommend.