PYT Westfield London Reviews 

Brought a pair of straighteners from the white city team and it is fabulous...my hair looks wonderful...it is very light, doesn't smell and comes with heat protection matt

Had such a lovely service online and in-person, they were really attentive and so lovely to me. Thank you so much for styling my hair on my birthday!!

Bought a curler from them and was lied to. I bought them from Stratford Westfield and was unhappy as the product underachieved. When I bought them back for a refund the person I spoke to was very rude and not helpful at all. Do not buy from this company!

Really amazing hair straightener, way better than many I have tried! Girls and team are lovely and so friendly. Best hair tools on the market!

Andreea always does an amazing job! I absolutely love the way she styles my hair she’s so friendly and welcoming, which makes the experience even better. The titanium hair straightener she recommended and sold to me is fantastic! Her customer service is always top-notch. Highly recommend!

The infrared styler is amazing and genuinely stays curly till my next wash. The girls are all so nice and kind too. i love it

Very poor experience mouth from the Westfield Stratford stand, the lady trialed the curler on my hair when I got home i noticed it changed my curl pattern so not fit for purpose
The return process is unlawful as you would need to send an email to help.pyt@gmail to get a returns code which I did but they never responded
I took it back to the stand to return they refused without a returns code
I have now emailed 4 times for a return code but no response I have no option now but to contact my bank for a charge back
Please do not buy

My hair was always my biggest insecurity because it was always frizzy and I didn’t know how to tame it . A lovely women approached me and asked me if I would like to try the far infrared styler. I went along and when she had used the styler on my hair it went down soo smooth I was shocked that all my frizz was gone.

Ever since that day I use it everyday and it really control my frizz especially outside in the rain.

I would highly recommend it to everyone to grab a infrared styler from PYT .

i was demonstrated the laser straightner and my hair is very curly and frizzy i have been using ghds and they made my hair so dry. The pyt laser has changed my hair and has made it so soft and it stays straight for days. literally the best straightner ever. thankyou PYT

This straightener killed my hair, I bought it from Whitfield Stratford and they said it doesn’t damage hair but it my but it extremely damaged my hair, I don’t recommend to anyone

The straighteners were faulty and after 1 use they didn't turn on. I have returned them, they said they are broken and now are ignoring my emails! Do not buy!!!

My PYT straightners are faulty and overheating to 350 degrees!! and fire risk!! The straightners are supposed to come with lifetime guarantee yet the company are not resolving my issue or offering a replacement !

I have messaged the team but my emails have been ignored.. will start county court claim if not resolved

Lovely owner and staff! The product is absolutely amazing and my type 4B/C hair loves it!

I would certainly recommend!

PYT @ Stratford: A special thanks to Alexandra stylist because she was ever so welcoming and is amazing at what she does. The hair products are great and she went beyond her responsibilities to demonstrate how good they are. I loved my hair styling. Thank you Amanda 💖

Westfields Shepard’s bush was served by Angel best customer service ever , made you feel very comfortable and confident in the product overall 10/10 experience. The product was amazing never had a a hair straightener/curler like it.

Alexandra from Westfield London she is super cute with the customers and very professional

Absolutely amazing experience. We were with Wally at White City and she was efficient and lovely throughout the whole service, and my hair came out looking amazing!

Worst product and waste of money they wont do refund or exchange

Terrible service, tried to get a refund when they didn’t plug into the wall, the email that are supposed to sort it out never responded so I had to get a refund letter off the manufacturer and go all the way back to the shop I got it from to get the refund. Never again will I buy off a stall in a shopping centre.

Haven't tried my product yet as it's a Christmas gift for my daughter. I wanted to review the excellent customer service I received from the PYT Hair Team. The discount code online wasn't working so I messaged them on Instagram. Almost instant I received a reply and resolved the issues straight away. I received 20% off my purchase and a free makeover is store for when we visit London. I can't wait to see my daughter's face on Christmas morning when she sees her curler. We love in Dublin the product can't be got in Ireland so she won't be expecting it. Thanks again