I have serious concerns on how Quilter are dealing with a query from my father on a bond following the death of my mother. No one is coming back to him, no questions are being answered and this is cau... Toon meer
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Lees wat reviewers zeggen
I have invested in Quilter products for a long time and find the website very user friendly. I'm retired and not very computer savvy but find the website very easy to navigate. The one thing that r... Toon meer
Bedrijf heeft geantwoord
I have always received good service although I know the fees are high compared with other platforms. The app is easy to negotiate and I consider the higher fees are probably worth it if you get good c... Toon meer
Bedrijf heeft geantwoord
With the help of our Finatial Advisor we were able to smoothly withdraw the stipulated funds from our investments. We were kept fully informed by email about documents we needed to view in our Quilter... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Quilter
Geschreven door het bedrijf
We’re one of the UK’s leading wealth managers, and here to help you plan and manage your finances, enabling you and your family to live the life you want. We have a long and successful history of guiding customers through all kinds of markets. We can help you grow your investments and ensure you have the financial support you need for each stage of your life. We’re here to help you have a brighter financial future.
The businesses within our group aim to provide high quality products and services for the whole of your investment journey.
About us:
• We believe in the value of advice and want our customers to benefit from trustworthy, easy-to-access financial advice.
• We pride ourselves on providing flexible investment products, and expertly managed funds and portfolios designed to help you grow your money.
• The flexibility we offer with our services applies equally to our charges. Alongside their adviser, customers decide which of our products and services they use, and only ever pay us for those. Our pricing is competitive, and we do not have any hidden charges.
• We are committed to operating responsibly and sustainably, for the long-term benefit of all our stakeholders and customers.
Contactgegevens
Senator House, 85 Queen Victoria Street, EC4V 4AB, London, Verenigd Koninkrijk
- DigitalFeedback@Quilter.com
- www.quilter.com
4,5
Uitstekend
12K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very reassuring
Very good, no pressure, answered all of our concerns, very reassuring, feel like you are in this relationship for the long term giving you a personalised service
1 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Gill,
We are really pleased that you are happy with the service you have received from us. Thank you for taking the time to share this.
Bobbie @ Quilter
Quilter seems to be a stable and…
Quilter seems to be a stable and trustworthy platform. So far, so good. Performance has been good in last couple of years.
21 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Marco,
Its great to hear that you are happy with our platform so far. Thank you for taking the time to share this.
Bobbie @ Quilter
Easy access and communication.
17 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Anthony,
Thank you for taking the time to leave us a review today.
Kym @ Quilter
I've always been very happy with the…
I've always been very happy with the service from Quilter
6 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Laura,
It's great to here that you've been happy with our service. Thank you for the review! Kym @ Quilter
It was quick.
It was quick.
It was online.
It did not need a financial advisor.
5 maart 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Ray,
Thank you for leaving us a review, it's really appreciated!
Kym @ Quilter
Excellent service from Quilter
Quilter provides excellent financial advice and investment products. The Quilter App allows me to view the value of my investments whenever I wish. I also use the App to make withdrawals. Quilter's staff are helpful and knowledgeable.
6 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Geoffrey,
Thank you for taking the time to share your experience with us. We are pleased that you find our app useful and our staff helpful throughout your transactions with us.
Bobbie @ Quilter
A recent transaction with Quilter was…
A recent transaction with Quilter was completed seamless and above our expectations.
We would not hesitate to recommend Quilter.
1 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Phil,
Its great to hear that your transaction was seamless. Thank you for taking the time to share this by leaving this review.
Bobbie @ Quilter
Not impressed after numerous phone…
Not impressed after numerous phone calls still waiting for forms to transfer another pension into Quilter. After three weeks waiting.
13 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Good afternoon Tracey,
I'm sorry to hear that you've been unhappy with you experience with us. So that we can help you by looking into your experience in more detail, please can you contact us at CustomerInsights@Quilter.com? If you are able to please include your account number and the most appropriate contact details for you, it would be really appreciated.
Kind regards,
Kym @ Quilter
Overall very happy with my Quliter experience
Overall I, as a long-standing member and user of Quilter's services and online platform, have found the company to be reliable and professional. Positves for me have included the: quality of advice, investment management, and online platform usability. Only slight niggle has been (at times) slow delay in response to requests for online fund withdrawl(s).
15 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Michael,
Thank you very much for taking the time to leave the above review. We really appreciate your feedback both positive and negative as it will help us improve our services going forward.
Bobbie @ Quilter
Antwoord van Quilter
Hi Shelley,
Its great to hear that you find our staff helpful. Thank you for taking the time to share this with us.
Bobbie @ Quilter
Dealt with my request quickly and…
Dealt with my request quickly and efficiently
14 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Lesley,
Its great to hear that your transaction was dealt with quickly. Thank you for taking the time to share this.
Bobbie @ Quilter
Very efficient and strightforward
13 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Richard,
Its great to hear that your experience with us has been efficient and straightforward. Thank you for taking the time to share this.
Bobbie @ Quilter
Trust worthy company
Trust worthy company. Manage and execute customer processes effectively. Meet requested time frames and kept informed at all stages.
10 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi David,
Thank you for taking the time to leave this review. We are pleased to hear that you feel well informed throughout your transactions, and the requested timeframes were met.
Bobbie @ Quilter
Receiving our money.
My 2 brothers and myself wanted to cash in a Quilter bond, this took several months to do and when we did start to receive the money the 1st one received it on a Thursday, the next 1 received it one the Friday and I received it on the following Thursday and all the tax due was taken off my part of the money not shared equally among the 3 of us.
9 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Hilda,
I'm very sorry to hear of the negative experience you have had with us. We are constantly striving to provide great customer service and therefore really appreciate you taking the time to leave this review and provide feedback on your experience. We can certainly investigate the issues that have occurred during your transaction in more detail. Please email me at customerinsights@quilter.com, with your account number and I can ensure this is looked into.
Bobbie @ Quilter
Withdrawal lump sum was easy to arrange…
Withdrawal lump sum was easy to arrange without the need to use an adviser
26 juni 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Angela,
Its great to hear that your transaction was easy to arrange. Thanks for taking the time to share this with us.
Bobbie @ Quilter
There is nothing else to say.of closing my account
There is nothing else to say.
5 juni 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Margaret,
Thank you for taking the time to leave this review.
Bobbie @ Quilter
Feeling comfortable
Every thing was explained well. It is early days to say what has happened to our investment but the way I have invested I feel comfortable.
13 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Mark,
Its great to hear that you have felt well informed throughout your transaction. Thanks for sharing this.
Bobbie @ Quilter
Helpful, Friendly and Understanding.
Helpful, friendly and understanding, many customers drawing pensions are of course elderley,and not tech savvy,Quilter understand this fact and take on responsibility to achieve the desired result.
3 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Barry,
We are pleased that our staff have been friendly and understanding throughout your transaction with us. Thank you for taking the time to share your experience by leaving this review.
Bobbie @ Quilter
Quilter are an established firm
Quilter are an established firm, dealing with my personal pension for some years. I have had no problems with them, any transactions went through speedily.
9 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Rob,
Thank you for sharing your experience, it's really great to hear that you're happy with our service.
Kym @ Quilter
Very efficient.
3 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Tony,
Thank you for leaving us a review, it's really appreciated!
Kym @ Quilter
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