RaceDayQuads Reviews 

I tried these guys out for the first time. Purchased a Emax Tinyhawk 2 freestyle. Only to receive a different drone completely and it was the cheaper indoor drone instead. I emailed them about a return and talked to a guy named Bryan. Not only did I explain through email but over the phone about what happened, Bryan proceeds to tell me he need a email for returns. So I sent another email explaining this again. I then continue to talk to Bryan in emails and explain I want a full refund no credit. He then sends a replacement out after I send him proof of returning the wrong drone. So I had to call them back and to get them to cancel the exchange, he then starts to interrupt me and make excuses for new people being the reason for the issues. I ask to talk to a manager or owner, he then claims he’s busy with other customers, so I leave him my information to contact me. The customer service manager called me 30 to 45 mins later to argue with me over me getting a refund. Tells me that refunds are only in store credit and to check website for rules. Their policy states refund are credit and same original purchase method within 30 days. So he lied, so I asked for someone above him. He states that there is no one above him except the owner who’s not in right now. I then ask for their information and he refuses and states they never come in and haven’t been in the store since last year. Then proceeded to ask me what was the point of asking to talk to him and what I wanted. Moral of the story this place is has the worst customer service, they lie and try to scam you out of hard earned money. Save yourself the headache and go somewhere else.

RDQ gets top marks - pricing, selection, automated order editing, and Free shipping over $60. These guys are awesome. I shop here often.

Excellent store, great people, great customer service when I've needed it, and great deals to be had in their clearance section. Happy to go back again and again for all my fpv needs.