Radley London Reviews 

I ordered a new bag - Ridgeway Gardens in Naval colour from the virtual website on Monday 20th July 2026, excellent price, it arrived Wednesday morning the 22nd July 2026. Extremely fast delivery (less than 2 days) and excellent product. I hope going forward i can still buy Radley handbags as i know there will be no more shops or outlets. These are the only bags i use, excellent quality and price.

I love Radley and all their bags and diaries. I ordered a diary, and it got lost in transit. I called the hub customer service, and in no time I received another. It was a smooth seemless transaction. The staff are lovely and listened. I will miss Radley when it closes down ❤️

Product as described and smooth on time delivery. Very happy with my purchase. Thank you.

Very pleased with the quality of the bags and the Very protective wrapping they arrived in delivery on time.

Watch only lasted 6 months before it completely died. Watch was eventually replaced as still under guarantee.
Was originally told my Watch was no longer avaliable and would give me a discount towards another, however after calling them I was told they did have some but not in the colour strap I had. I was then offered a choice of colours and chose another. This option was not offered originally, bit disappointing.
The sleep function is not fit for purpose, very un reliable. Now looking for an alternative I can rely on.

Parcel arrived on time box I damaged as usual high quality items

Great items as usual. Delivery was a little slow but it all arrived safely

I have so many Radley bags I know what is good or bad not that I have any bad ones I’m sorry that your going out of business I will miss buying my bags

My order was quick and exactly how I expected it.
Thank you my friend loves her hand bag :)

I was pleased with the goods I received which were of good quality and I have always liked Radley goods.

My order took over two weeks to arrive, and during this time there was absolutely no communication from the company to keep me informed of the progress. I sent them an email after 10 days requesting further information, as I was worried my order would arrive whilst I was away on holiday, and I am still awaiting any kind of response from them. Clearly their customer service is considerably lacking, which is quite appalling considering my order value was almost £300.

Everything went smoothly from delivery of goods to a speedy return on one of the items

Great item well packaged

Will miss you.
Outer Packaging not as good as usually is. Box was ripped and crushed.
Well packed on the inside. Bag not damaged

Sadly Radley are in trouble and having a clearance of their stock. Good priced items ( some seem inflated before the reduction but still offering good value when compared to previous purchases ). Delivery took a lot longer than expected but goods arrived safely ( DPD UK ) and in great condition. Overall a great experience.

Great value and fast delivery

Beautiful ‘horse of the year bag and purse’. It’s Really really lovely, excellent quality and the picture is gorgeous! I am truly delighted 😊🤗

Bag looks superb. Purchased many Radley bags over time and this is another one for my collection. So sorry to see the brand go.

Beautiful bags, purses, wallets, watches and everything. Marvelous and unique logo. Please continue to produce!