Rainbow Tours Reviews 

510
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

After an incredible 10 day trip to view gorillas and chimpanzees in Uganda, I can say for certain I would book with Rainbow Tours again. Craig, who organised our trip, could not have been more helpful... Toon meer

Beoordeeld met 5 van de 5 sterren

Craig Kaufman, from Rainbow Tours, created an amazing itinerary for Kenya for my wife & I. We couldn't fault anything about the holiday, there were no hiccups & all the hotels, trips, camps & local gu... Toon meer

Beoordeeld met 5 van de 5 sterren

Craig from Rainbow Tours organised a fantastic trip for us to Uganda very last minute (including after other agents suggested we would be unable to go) to see gorillas and chimps. He did a great job d... Toon meer

Beoordeeld met 5 van de 5 sterren

Just back from a fantastic holiday in Ecuador and Galapagos. As someone who usually opts for the safety of a group escorted tour rather than tailor made, I was a little apprehensive about how everyth... Toon meer

Bedrijfsgegevens

  1. Touroperator

Geschreven door het bedrijf

Do you dream of meeting lemurs on a Madagascar family adventure or seeking out endangered jaguar in South America? Or perhaps you want a combination of safari and beach? Rainbow can curate tailor-made tours that are as individual as you. With the best advice and expert guides, Rainbow will show you the world through unique, authentic experiences in a responsible and sustainable way.

Rainbow Tours

Geschreven door het bedrijf

Africa Holidays
Madagascar Holidays
Latin America Holidays

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

510 reviews

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4,8

Alle reviews

(510)

78 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent holiday to Brazil

We spent considerable time planning our itinerary for our holiday in Brazil as we wanted to visit various sites but also wanted to maximise our chance of encountering jaguars in the wild. Debbie identified an excellent location for this and we saw several Jaguar as well as giant river otters, tapir and anaconda. The whole trip went incredibly smoothly and we were well looked after throughout.

5 juli 2026
Review zonder uitnodiging
Logo Rainbow Tours

Antwoord van Rainbow Tours

Thank you for your fantastic review. We're so pleased to hear you enjoyed your holiday and that our team helped make the booking process smooth and enjoyable. Your lovely comments mean a great deal to us, and we look forward to welcoming you back again soon.

Best wishes,
Gemma – Customer Resolutions

Beoordeeld met 5 van de 5 sterren

Trip of a lifetime to Madagascar

We had the most wonderful trip to Madagascar with Rainbow Tours in conjunction with Za tours in Madagascar. Derek organised everything perfectly and was an extremely patient listener to all our requirements and worries beforehand !
The whole trip from start to finish was organised seamlessly from the drivers to the guides and all our dietary requirements etc ! Our guide Njiva who picked us up from the airport and who accompanied us to the Mantadia region could not have been more helpful and willing. He was full of wonderful tales and stories of all the traditions and ways of the Madagascan people which was fascinating. Our " tracker " Maurice was incredible and a true professional.
The pick ups and 5 different drives we did went very smoothly and the drivers always felt very safe and took no risks. Despite what you might hear the roads in Madagascar are now incredible and it is very easy to get from a to b.
Our flight to the North went without any delays and we loved the contrast . The staff at Nature Lodge & Ankarana Lodge were so lovely and nothing was too much trouble. The highlight of the holiday was Eden Lodge which was incredible . Each and every one of the staff did their utmost to make our stay perfect and it was ! The setting is sublime and the food here is second to none , we had the best breakfasts ever ! Our stay at 293 Komba was also perfect with the lovely Danielle and we loved our trips to the village.
Derek listened and organised the perfect trip with the right balance of adventure, trekking, car journeys , beach , culture and relaxation.
Thank you so much Rainbow Tours , we will use you again for sure !

20 juni 2026
Review zonder uitnodiging
Logo Rainbow Tours

Antwoord van Rainbow Tours

Dear Amanda,
We're delighted to receive your five-star review. Thank you for choosing us to arrange your holiday and for sharing your experience. Your feedback will certainly be passed on to Derek, who will be very pleased to read your comments. We hope to assist you again in the near future.

Best wishes,
Gemma – Customer Resolutions

Beoordeeld met 5 van de 5 sterren

Tailor-Made Primate Trekking Safari

We have just returned from a fabulous primate-trekking trip which far exceeded all our expectations. Our travel consultant Craig at Rainbow tours in the UK worked tirelessly in conjunction with Nkuringo Safaris to put together an amazing itinerary for us, taking in both Rwanda and Uganda. The organisation was impeccable especially given all the last minute changes due to the Middle East Crisis and Ebola. We felt we were in a safe pair of hands. The Ebola crisis in Uganda did not affect us at all and we were so glad we didn't cancel this part of our trip. Uganda is a wonderful country, not to be missed. The lodges were great with Five Volcanoes in Rwanda and Gorilla Leisure Lodge in Uganda providing an outstanding level of customer service. The staff could not do enough for you without being intrusive which we really appreciated. Our favourite gorilla treks were Mgahinga in Uganda and Volcanoes National Park in Rwanda. Seeing gorillas in the wild created memories that we will treasure for the rest of our lives. Thanks to you all for an amazing trip, we wouldn’t hesitate to recommend you to anyone looking to book a trip of a lifetime.

15 juni 2026
Review zonder uitnodiging
Logo Rainbow Tours

Antwoord van Rainbow Tours

Thank you for your lovely feedback. It's wonderful to know you had such a positive experience from start to finish. We truly appreciate you taking the time to share your thoughts and hope we can help plan your next adventure.

Best wishes,
Gemma – Customer Resolutions

Beoordeeld met 5 van de 5 sterren

Malawi a stunning safari spot!

Malawi is a stunning safari spot. All the camps & lodges we stayed in run by Robin Pope Safaris were wonderfully run & in exquisite sites. The wildlife seen was mega - lions, giraffe, cheetah, hippos, elephants - plus brilliant birdlife as well. The only downside were the long arduous road trips to reach them…but then if it was easy everybody would be there! And the costs for this much less than Botswana. Will remember the people & places in Malawi forever. Thanks, Rainbow Tours, for fixing it all perfectly for us…

16 juni 2026
Review zonder uitnodiging
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Antwoord van Rainbow Tours

Dear Frazer,
Thank you for your kind review. We're so pleased to hear everything went well and that you enjoyed your holiday. We really appreciate your recommendation and look forward to helping you create many more fantastic travel memories.

Best wishes,
Gemma – Customer Resolutions

Beoordeeld met 5 van de 5 sterren

Second safari and not the last!

Previously went on safari two years ago and didn’t think we would do it again. So glad we did Craig arranged another brilliant trip. Can’t recommend Rainbow enough also the team on the ground are marvellous everything runs like clockwork. I left my reading glasses at the first camp and Craig arranged for them to be sent to the airport so I could pick them up on route to next destination! Needless to say we are now hooked on the safari experience and will be going again!

11 juni 2026
Review zonder uitnodiging
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Antwoord van Rainbow Tours

Dear Alaine,
Many thanks for your wonderful review. It means so much to our team to know that our service made a positive difference to your holiday experience. I'll be sure to share your comments with Craig. We hope to hear from you again when you're ready for your next trip.

Best wishes,
Gemma – Customer Resolutions

Beoordeeld met 5 van de 5 sterren

Kate from Rainbows offered excellent…

Kate from Rainbows offered excellent service and planned an itinerary that was perfect for us. Haven’t been on trip yet will feed back then

26 juni 2026
Review zonder uitnodiging
Logo Rainbow Tours

Antwoord van Rainbow Tours

Thank you for taking the time to leave such positive feedback. We're delighted that you were happy with our service. Your comments are greatly appreciated and will be shared with the team.

Best wishes,
Gemma – Customer Resolutions

Beoordeeld met 5 van de 5 sterren

Rainbow tours are the best travel company by far

Rainbow tours are the best travel company we have ever used for over 30 years. Excellent customer service throughout, It was seamless from start to finish, the best tour and excursions we have ever been on. We travelled together to Peru, Rainbow exceeded our expectations by miles. They were the most competitive compared to other tour companies, that were with groups, we chose one that was just the two of us. Every single transfer, guide were on time always there, so informative, the trips were fantastic. The Hotels were excellent throughout the tour. Before you book with Travelbag, Trail finders, Audely or Cox & King. You must try Rainbow you won’t be disappointed. We even had a call to ask how our trip was. Wow five star ⭐️ & more. Thank you Rainbow &
big thanks to Debbie the very best 😊 we will be booking again with you.

11 juni 2026
Review zonder uitnodiging
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Antwoord van Rainbow Tours

We're so grateful for your five-star review. Knowing that you had a great experience is exactly what we strive for. Thank you for your kind words, and we hope to help you discover another amazing destination very soon.

Best wishes,
Gemma – Customer Resolutions

Beoordeeld met 5 van de 5 sterren

amazing coordination from rainbow

amazing coordination from rainbow , exceptional organisation of visit to national parks cars drivers hotels , walking in forests with expert guides on animals and all trees , very knowledgeable using kind interested local guides ,each placing their own ideas on Limurs and flora /fauna .a brilliant trip. forest where so fabulous and unspoiled, lush , green and the cloud forest beautiful .
Rainbow are exceptional and have expert knowledge and contacts throughout Madagascar.
will use again very soon .
Thank you so much Rainbow team and Derek who has expert views on everything to do with Madagascar.

28 mei 2026
Review zonder uitnodiging
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Antwoord van Rainbow Tours

Dear David,
Thank you for your lovely review. It was our pleasure to help arrange your holiday, and we're delighted everything went so well. Derek will be especially pleased to hear your comments. We hope to welcome you back again soon.

Best wishes,
Gemma – Customer Resolutions

Beoordeeld met 5 van de 5 sterren

Our advisor for Costa Rica

Our advisor, Sarah listened to our ideas and needs and then used her extensive knowledge of Costa Rica to create the perfect itinerary for us with great enthusiasm and patience. Look no further than Rainbow for any wildlife tour. The pricing is extremely competitive too!

8 juni 2026
Review zonder uitnodiging
Logo Rainbow Tours

Antwoord van Rainbow Tours

Dear Lesley,
Thank you for your wonderful feedback. We really appreciate you choosing us for your holiday and are delighted to know we met your expectations. We look forward to helping you plan your next getaway.

Best wishes,
Gemma – Customer Resolutions

Beoordeeld met 5 van de 5 sterren

Great service from knowledgeable staff. One of few companies knowledgeable…

One of few companies knowledgeable about São Tomé and Príncipe. Very helpful, experienced staff and competitive pricing. Overall a very positive experience.

8 juni 2026
Review zonder uitnodiging
Logo Rainbow Tours

Antwoord van Rainbow Tours

Dear Steve,
Thank you for your kind review. Your feedback has been shared with the team, and we hope to have the opportunity to assist you again in the future.

Best wishes,
Gemma – Customer Resolutions

Beoordeeld met 4 van de 5 sterren

Rainbow Tours organised a driving tour of north Chile lasting two weeks.

Rainbow Tours organised a driving two week tour of north Chile. The itinerary was well thought out and included spectacular landscapes and places, all the bookings were honoured, some of the hotels were spectacular, and the staff we dealt with -at Rainbow Tours during the booking, and at the different hotels during the trip- was always courteous and friendly. Overall we had a lovely trip.
Some requests like "extra leg room" during the long flights were not dealt with as we would have wished and one of the hotels was not up to standard but, having said that, we would not hesitate to repeat this trip or use Rainbow Tours again.

1 mei 2026
Review zonder uitnodiging
Logo Rainbow Tours

Antwoord van Rainbow Tours

We're thrilled to hear you had such a positive experience. Thank you for taking the time to leave us a review and for your lovely comments. Our apologies that the leg room request was not dealt with appropriately. Your support means a great deal to everyone here, and we can't wait to help with your next holiday.

Best wishes,
Gemma – Customer Resolutions

Beoordeeld met 5 van de 5 sterren

A lovely reminder of what exceptional customer service

Working with Kate and the Rainbow Tours team has been a lovely reminder of what exceptional customer service is like. They bring real experience, knowledge and insight to help shape what gets put together for you. Knowing they have been and visited the places really helps bring this to life. Thank You.

3 juni 2026
Review zonder uitnodiging
Logo Rainbow Tours

Antwoord van Rainbow Tours

Dear Alex,
Thank you for your fantastic review and for your kind words about our service. It's always rewarding to hear when we've helped create a memorable holiday. We appreciate your recommendation and look forward to helping you again.

Best wishes,
Gemma – Customer Resolutions

Beoordeeld met 5 van de 5 sterren

The Best service!

We got stuck in Vancouver after our Qantas flight was cancelled. We had to get home because our daughter was having a baby! The team at Rainbow travel went above and beyond to help us!! They were just fantastic!! So helpful and understanding!
Thanks guys for getting us home in time!

11 mei 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Poor after sales service

Poor after sales service. They take your money and no post travel contact. Expensive holiday, but just another transaction to them. Will I use them again, unlikely. There are lots of travel agents to choose from

11 maart 2026
Review zonder uitnodiging
Logo Rainbow Tours

Antwoord van Rainbow Tours

Good afternoon Gabby,
I'm so sorry to hear about your experience, you should have received a welcome home call after returning and it's quite unusual that you haven't on this occasion. I'd love to look into this, if you could kindly contact me with your Rainbow Tours booking number to customerservices@itc-uk.com.
Best wishes, Gemma - Customer Resolutions

Beoordeeld met 5 van de 5 sterren

Fantastic Safari in Botswana

My 14 year old granddaughter and I have recently returned from the most amazing safari in Botswana. Craig at Rainbow Tours was supremely helpful - I wanted to make sure Poppy had a brilliant time! Well we saw 18 different species - so many elephants, wild dogs in two packs (which are rare), giraffes, the big 5, and with babies - zebras, water buck, elephants, giraffe, wart hog, lions, and on our last game drive (we had 13) a half hour long experience right next to 6 baby hyenas with their mother coming out of their hole and playing together! Unbelievable! Our guide Mbabe of Letaka Safaris was so knowledgeable and told us so much background information - it made it even more special. We were in the Moremi and Svetti regions which gave us so many wonderful sitings.The two camps - just for us were excellent, great walk-in tents with en-suite, the 5 staff couldn’t have done more for us. Their wonderful home cooked meals were so welcome from their on site oven. We had home made bread, biscuits and cakes every day - and even a chocolate birthday cake with candles for me!
Full marks to Craig for his patience with our booking and for Mbabe and his team in Botswana - a never to be forgotten experience for us both. Thank you.

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service in an amazing country

We have just returned from an amazing visit to Madagascar. It wasn't cheap, but was exceptionally well-organised by Rainbow, from flights to transfers to internal travel to where we went and with some truly great hotels.

17 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Another excellent tailor made itinerary, this time to Peru.

This was our second private tour by Rainbow (having previously been to Brazil). Our remit to Kerry was a trip around Peru doing lots of activities (not just getting in and out of a car). So we saw this beautiful country from horse-back, white water rafting, hiking, rock climbing, zip lining, by boat and small aircraft.
We had a fabulous time and the local agent did a sterling job in sorting out all our pickups and arranging guides/drivers, all of which were on time and well done.
I will be back to use Rainbow again when off on our next wildlife or adventure holiday.

2 mei 2026
Review zonder uitnodiging

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