This recent site change has not been smooth. Some initial issues have resolved but there are still problems. Pages do not refresh actively. The contact us feature is inconveniently placed. The text/em... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
This recent site change has not been smooth. Some initial issues have resolved but there are still problems. Pages do not refresh actively. The contact us feature is inconveniently placed. The text/em... Toon meer
Bedrijf heeft geantwoord
I have been a Rasmus buyer for years with estate sales, liquidations, and now live. Great prices, willing to work issues, and now a good time during the show. Three things to work on; 1) bandwidth was... Toon meer
Bedrijf heeft geantwoord
I’ve been using Rasmus auctions for probably more than 20 years. Never had a bad experience. It’s nice that they have pick up locations around my general area. The redesign website keeps getting bette... Toon meer
Bedrijf heeft geantwoord
Rasmus auctions is one of the best companies I have ever dealt with when it comes to online auctions from the staff extra friendly to customer service if you need a refund because something’s wrong th... Toon meer
Bedrijf heeft geantwoord
Born in 1981, Rasmus Online Auctions was founded to provide asset recovery and auction services to the business community. With the emergence of the digital revolution, Rasmus innovated an online-only solution combining the benefits of traditional liquidation techniques and the efficiency and affordability of online auctions. Today Rasmus is a market leader in internet-only event-based auctions honoring its legacy of innovation and continuing its heritage of high-quality service. Rasmus Auctions has the stuff you need at the price you set.
Verenigde Staten
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It would be better if the equipment is tested so we know what we're buying so far I've had an ice machine for $165. That did not work. I had a sandwich cart 48 inch under counter one that the compressor gave out right as I got it here.
And one of three beverage coolers I received did not hold temperature...
Having exact measurements of these items height with death is incredibly important to be able for a buyer to buy it and have it fit within their establishment.
Rasmus is a good auction format.... but when the actual auctions are going on you place a bid on something, then it moves in the shuffle of the bidding and all of a sudden you can easily accidentally bid on something you didn't want....
I did that once, but I got outbid luckily.
At site location pick up it would be great to have wheeled carts or wheeled items about what needs to be done to get the item out of the establishment
At the Chinese food place in DC on 14th St. I did not know that the doors had bolts in the ground and there was no way we could get them out of there... it also looked like the frame was welded steel stainless very difficult to work or bring tools to deal with that.

Antwoord van Rasmus Auctions
It was fast and easy to navigate the website. Plus, really quick on picking up item. Was so surprised on the great service.

Antwoord van Rasmus Auctions
I love Rasmus overall! But the reason for 4 stars here is because 3 of my items that I purchased were taken by someone else or not there when I got to the location for pick up. I did get a refund with no hassle, so thank you for that customer service! The man checking me out made it seem like no big deal we will refund you, but to me it is a bigger deal than just getting a refund. When I purchase an item, it’s nice to know whatever time I show up for pick up it will be there. And on this occasion, it was 3 missing items.

Antwoord van Rasmus Auctions
They run a tight ship! If you read the instructions and have your stuff in order, they will expedite your purchases and pickup.

Antwoord van Rasmus Auctions
Consistently accurate descriptions, easy to access pickups, reliable website, Rasmus is easy to use with a good variety of options.

Antwoord van Rasmus Auctions
Great people, a good service to the general public who enjoy the auction process. It's fun and you are in control of what you pay something. Much like the old days going to the auction houses but doing it from the comfort of your own home or wherever you're at

Antwoord van Rasmus Auctions
Attendants were great however the process Seemed a bit disorganized. The large holding stills were pulled out into the main area making it impossible for other larger items to be taken out the front making removal considerably more difficult. A separate day for such large removal involved items may have been a good idea. Removing a few items took longer than a reasonable amount of time.

Antwoord van Rasmus Auctions

Antwoord van Rasmus Auctions
The wrong item (worth about a dollar, at best) arrived from them and I sent a dozen text messages explaining their error, their response was "can't do anything about it". To be clear, they never sent the actual item I purchased and never responded when I requested a refund. Their text correspondence policy is simply a waste of time. Beware.

Antwoord van Rasmus Auctions
I was able to get the restaurant equipment I needed at a fraction of the price. I have even purchased high end living room furniture on the site as well

Antwoord van Rasmus Auctions
Quick and easy auction format. Easy pickup process. The experience has been great on every item I've won.

Antwoord van Rasmus Auctions
Everything went smoothly- got some good stuff at super cheap prices

Antwoord van Rasmus Auctions
I have been loyal customer to Rasmus Auction I believe since they got into the Auction business until last time throw me under the bus. I bid and won about $700+ worth of furniture. One of the item was environmentally damaged, which is hard to see it on the posted pictures unless mentioned on the item description. I figured it out on the site that the item is falling apart when I tried to pick it up.
I talked to what they call it site project manager to have this item be refunded since it did not mentioned on the description that the item has severe environmental damage, falling apart and not able to pick it up. Manager refused with bad attitude, and said "everything mentioned on the pictures". I said, pictures do Not tell me everything, suppose to be mentioned on the description as well as it says on #8 Rasmus Terms & Condition.
I did not pick up the item. Next day, I contacted Rasmus office with no luck, texting back & forth.
I gave up the refund and asked them to get the item back, they said, "You abandoned the item and we cannot find it. Now, my hard worked money never refunded, and the item is gone.
Finally, CEO contacted me texted me threatening saying "CONTINUED DISPUTES REGARDING THIS TRANSACTION MAY RESULT IN SUSPENSION OF BIDDING PRIVILEGES". I said, in fact I am going to suspend myself from Rasmus before you do. I will go head and report this to my area Attorney general, BBB & civil court and of course keep posting reviews all social media until I get my money back.

Antwoord van Rasmus Auctions
Its was easy to monitor the bids and pick up was quick and frictionless. That is all I ask

Antwoord van Rasmus Auctions
Great experience with Rasmus - the pick-up representative was very helpful, and the load up was quick, efficient, and professional. I look forward to the next one.

Antwoord van Rasmus Auctions
They are reliable and deliver exactly what they advertise. Have always had a good experience with them.

Antwoord van Rasmus Auctions
The team is always friendly and helpful. They make the entire process less daunting for everyone. A+

Antwoord van Rasmus Auctions
An honest bidding system. Straightforward, no gimmick.

Antwoord van Rasmus Auctions
Easy check in
Fabulous personnel
Always helpful & pleasant!

Antwoord van Rasmus Auctions
I'm still trying to get the title from the dealer ship, it has been a roller coaster with the car auction, I might need your help here

Antwoord van Rasmus Auctions
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.