One of the last companies out there that has real human service, one single channel, and immediate assistance over the phone. I so appreciate this and hope it never changes. Kyle Fawthrop assisted me... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Register 365 are an excellent and professional company The staff are extremely helpful and nothing is ever a problem especially when your not tech savvy they take time to guide you through the proce... Toon meer
Bedrijf heeft geantwoord
The worst tech support I hv ever received no one picks up. Tech support at times needs instant fixing because we run businesses and we can't hold on for tickets which are replied to in 3 days. That's... Toon meer
Bedrijf heeft geantwoord
Issues transferring a domain name. I was having problems transferring a domain name from my old Clikpic page to my new Squarespace page, so decided to phone Register365. The call was answered very qui... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Register domain names instantly with one the largest .ie registrars in Ireland and get free email! We also offer web hosting, email and Office365 products, website and ecommerce building tools, servers and SSL certificates.
Contactgegevens
Ierland
- www.register365.com
4,4
Uitstekend
310 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Excellent service
Excellent service, highly efficient and courteous
13 maart 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Ciaran,
Thank you for leaving this review, we really appreciate it.
It's a pleasure to provide excellent customer service for our wonderful customers.
Have a nice rest of the week, Ciaran.
Many thanks,
Harri.
Jack was able to give me good advice on changes needed
Jack was able to give me good advice on how to proceed with changes we need to implement and the best time to do it for one of our companies
3 maart 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Charlie,
Thanks for taking the time to leave this great review, we really appreciate it.
I will pass on your great feedback to Jack, I'm sure he will love to hear this.
Many thanks,
Harri.
Service at its best.
Just another more than satisfactory experience here. Nat went the extra mile to help. It's a pattern!
23 februari 2023
Review zonder uitnodiging
Antwoord van Register365
Hello!
Thank you for taking the time to leave this great feedback, we really appreciate it.
We always aim to exceed expectations, so you get the support you deserve. So I am glad your experience with Nat was no different.
I will pass this feedback on to him, he will love it!
Many thanks,
Harri.
Sorting a website that was down
My website was down & I didn't know how to sort it out. I contacted Register365.com & the guy I dealt with, Kieran Flack,couldn't have been more helpful & patient. Nothing was too much trouble for him & he sorted out the problem (my own fault!) in no time. Great customer service & a very nice manner too, patient & helpful.
14 februari 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Kathryn,
Thanks for taking the time out of your day to leave this wonderful review, we really appreciate it.
I will pass on your comments to Kieren, I'm sure he will love to hear it.
Have a lovely rest of the day and week!
Many thanks,
Harri.
Was helped out by Liam in tech support
Was helped out by Liam in tech support. Excellent as always. Have been with register365 for the last few years and from sales to support had always proved excellent
8 februari 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Anthony,
Many thanks for your review I have let Liam know and he is over the moon that you have provided such positive feedback.
If there is anything else that we can do for you please do let us know and we will be more than happy to assist as always.
Hope you have a lovely weekend.
Ben.
Service withdrawn without notice
Service withdrawn without notice,
Had access to myemail address withdrawn this morning without notice, ticket opened on support only to be closed and unanswered after reopening it, turns out my account was due for payment, which is fine if they had sent me notice of this, however the contact email address on my account was incorrect. It wouldnt have taken much logic to send the notification to the email I have with them! Deeply frustrated and disappointed.
Footnote: Just checked my account and see they have the contact email address set up incorrectly again... Jokers
Post reply comment;
Harri, the agent has set my contact email up incorrectly again so I cannot access the control panel!!! surely you can do better than this?
1 februari 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Cathal,
Thank you for providing this feedback, we appreciate all feedback, as it hopefully puts us on the best path to improvement.
Regarding your emails being inaccessible, this was due to the renewal of the email package going overdue. Of course we do not wish to see any downtime to our customers service's, however payment is essential for this package to stay live.
Upon the creation of the account, it looks like there was a typo to the personal email on the account. This has now been amended, so any future communications will be sent to the correct email.
Unfortunately, we had no other email on the account available, therefore we were unable to send this elsewhere. I am sorry for the inconvenience caused regarding this. I would suggest accessing your control panel in order to update these details, to avoid any further issues.
Many thanks,
Harri.
Great Sales Associate
Sales Associate Tom Utley was a huge help in resolving my need for an additional email address. This request was processed in super quick time, and at a price and terms that were acceptable. Many thanks. Tristan
26 januari 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Tristan,
Thanks for leaving this excellent review!
I will pass on your kind words to Tom, I'm sure he will love to hear it.
It warms our hearts when we provide the kind of support that our brilliant customers deserve.
Have a great rest of the week Tristan!
Many thanks,
Harri.
I had log in complications and wrong details causing me issues
Jack was very patient, and efficient at the same time , I would be happy to contact him specifically, if I have any further issues
11 januari 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Donna,
Thank you for leaving this excellent review!
I am glad Jack was on hand to deal with this appropriately for you, I will pass on your kind feedback to him.
Many thanks,
Harri.
Avoid if possible
My site is down because my nameservers are not updating. I have tried for 2 days to contact them and have had no look. Also when registering a domain they asked for ID, I sent it over twice and they were still asking for it with no reason as to why, and no response to my questions. Customer service is not good.
6 januari 2023
Review zonder uitnodiging
Antwoord van Register365
Hi Maddie,
Thanks for leaving the feedback.
I am sorry to hear you were unable to contact us, our phone lines operate from 8 - 5:30, 5 days a week. On the number 0345 363 3633. Not only this but we have a dedicated ticket team, working 7 days per week in order to respond to queries.
I was unable to locate your account with the information given, so therefore have requested some more information. If you would be able to take 5 minutes out of your day to leave this- that would be great.
Many thanks,
Harri.
Jack was Very clear and quick to sort…
Jack was Very clear and quick to sort my issue
TU, Jon Fastfreight
20 december 2022
Review zonder uitnodiging
Antwoord van Register365
Hi Jon,
Thanks for taking the time out of your busy day to leave this excellent review!
Many thanks,
Harri.
Thanks Kieren for your help with my…
Thanks Kieren for your help with my domain name transfer. It would have taken me hours to figure it out and you were so efficient and professional to deal with.
16 december 2022
Review zonder uitnodiging
Antwoord van Register365
Hello,
Thank you for taking the time out of your busy day to leave this great review, we really appreciate the feedback.
I will pass on your kind words to Kieren!
Many thanks,
Harri.
I spoke to Kieren who was very helpful…
I spoke to Kieren who was very helpful and pointed me in the right direction.
30 november 2022
Review zonder uitnodiging
Antwoord van Register365
Hi Stephen,
Thanks for taking the time to leave this lovely review,
I will pass this on to Kieren, I'm sure he will love to hear this!
Many thanks,
Harri.
Had a bit of a mix up setting up my…
Had a bit of a mix up setting up my domain. Contacted customer service and get a lad called Kieren. Sorted everything quick and without making a big deal out of it. Makes the process easier for both sides. How customer services should be. 5 stars
25 november 2022
Review zonder uitnodiging
Antwoord van Register365
Hi Shane,
Thanks for taking the time to leave this great review, we really appreciate these kind words, I will pass this on to Kieren!
Many thanks,
Harri.
Excellent Customer Service
Got through on the phone in under 2 mins (Irish Line). Updated payment card, all done in a few minutes. Best customer services I've experienced in a long time.
21 november 2022
Review zonder uitnodiging
Antwoord van Register365
Hi Joseph,
Thanks for taking the time to leave this great review, we love providing this kind of service to our lovely customers.
Many thanks,
Harri.
excellent customer service
excellent customer service, very helpful support agent
17 november 2022
Review zonder uitnodiging
Antwoord van Register365
Hello!
Thank you for sharing this wonderful feedback, have a great rest of the week:)
Many thanks,
Harri
Great service
Great service, identified our issue quickly and resolved it within minutes.
9 november 2022
Review zonder uitnodiging
Antwoord van Register365
Hello!
Thank you for taking the time to leave this wonderful review!
We are glad we could get this sorted for you so swiftly.
Many thanks,
Harri
Kieren Flack, very clear and patient
On 10th October '22 I dealt with Kieren Flack on
Support Team. An extremely nice and very patient individual, he made very clear what I needed to do to transfer my website to Register365. Thanks Kieren. Neasa
10 oktober 2022
Review zonder uitnodiging
Antwoord van Register365
Hi Neasa,
We love to hear this! We aim to provide the best customer support available, while keeping up our efficient service..
We will be happy to have you!
Many thanks,
Harri
Quick & efficient
I had a number of queries today and Kieran sorted them out quickly. he was very helpful and efficient.
20 oktober 2022
Review zonder uitnodiging
Antwoord van Register365
Hi Mary,
Thank you for this excellent review, we really appreciate it!
I will pass your kind words on to Kieren!
Many thanks,
Harri
Quick resolution to the problem and Nat…
Quick resolution to the problem and Nat had the issued resolved on the call.
14 oktober 2022
Review zonder uitnodiging
Antwoord van Register365
Hi Michael,
Thanks for this excellent review, here at Register365 we pride ourselves on great customer service- I will pass on these kind words to Nat!
Many thanks,
Harri
Fast response
Back in July 2022
I bought and paid for Starter SSL DV for two domains on Registers 365 for 2 years
They are quite expensive after all.
By chance the other night as I was checking my Bills on control panel I read that my renewals for those two items were due in 305 days.
I sent a ticket to Customer Care asking them to take a look at this
and in the space of 24 hrs I got this pleasant answer
"Thank you for getting in touch with us.
After having a look I found that your renewal dates were incorrect, so I have adjusted them. The new renewal date is 06/08/2024.
Have a lovely day."
I was very pleased with this
5 oktober 2022
Review zonder uitnodiging
Antwoord van Register365
Hi,
Thank you for taking the time out of your day to leave this great review, we really appreciate it.
Many thanks,
Harri
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