One of the last companies out there that has real human service, one single channel, and immediate assistance over the phone. I so appreciate this and hope it never changes. Kyle Fawthrop assisted me... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Register 365 are an excellent and professional company The staff are extremely helpful and nothing is ever a problem especially when your not tech savvy they take time to guide you through the proce... Toon meer
Bedrijf heeft geantwoord
The worst tech support I hv ever received no one picks up. Tech support at times needs instant fixing because we run businesses and we can't hold on for tickets which are replied to in 3 days. That's... Toon meer
Bedrijf heeft geantwoord
Issues transferring a domain name. I was having problems transferring a domain name from my old Clikpic page to my new Squarespace page, so decided to phone Register365. The call was answered very qui... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Register domain names instantly with one the largest .ie registrars in Ireland and get free email! We also offer web hosting, email and Office365 products, website and ecommerce building tools, servers and SSL certificates.
Contactgegevens
Ierland
- www.register365.com
4,4
Uitstekend
310 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Terrible customer care giving copy…
Terrible customer care giving copy /paste answer on email instead straight, short explanation. Don't recommend and I'm very angry that I registered domain with them.
1 augustus 2023
Review zonder uitnodiging
I highly recommend Register365 to…
I highly recommend Register365 to anyone seeking a reliable and customer-centric experience. Their commitment to excellence sets them apart, making them a trustworthy choice in the market. I look forward to continued business with them and confidently rate them five stars.
9 november 2023
Review zonder uitnodiging
Will lowe was fantastic thanks for your…
Will lowe was fantastic thanks for your help!!!
13 oktober 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Olimpio,
Thank you for getting in touch to leave this review, it means a lot to us.
I am pleased to hear that Will was able to provide help to you, and his fantastic customer care skills were on show. It's what we do.
If you ever need us, you know where we are.
Many thanks,
Harri
Girl named Beenish in Billing Section .., excellent.…
the girl that dealt with my enquiries was Beenish and she was excellent , great telephone manner and very articulate . She clarified the queries I had very quickly
and professionally .
13 september 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Diarmuid,
Thank you for reaching out to leave this feedback, it means a lot to us.
I am pleased to hear that Beenish was articulate and professional when quickly dealing with you query.
I hope you have a great rest of the week.
Many thanks,
Harri.
Very bad experience
Very bad experience. I purchased a domain from them. After a week I find my account disabled and can no longer access my domain. I have tried several times to contact support but they are silent. I haven't received any warning emails. I request a refund
15 september 2023
Review zonder uitnodiging
Friendly and efficient service
Registered a new domain online and got a follow up phone call from Will who was friendly and efficient. Friendly, reliable service that I would definitely recommend and use myself again for future projects.
8 september 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Clare,
Thanks for getting in touch to leave this review, it means a lot to us.
It makes our day to hear that the experience you have had with our support team member, Will, was up to standard.
We love to provide friendly service in order to help facilitate your online dreams!
Here's to many future projects together, Clare!
Many thanks,
Harri.
Absolutely terrible service
Absolutely terrible service. Deleted our website despite payments and receipts being up to date for years.
No real customer service. Just a bot...
5 september 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Nigel,
Thank you for providing this feedback.
I apologise for the service you have received, however I am unable to locate your account in order to look into this for you.
I have requested some more information, if you would be able to get back to me with that, that would be great.
Kind regards,
Harri.
Will at Register365 was extremely…
Will at Register365 was extremely helpful. I'm a rookie with many questions and he was more than capable of answering them and highlighting things I hadn't even thought to ask. His information was detailed and easy to understand and I have no hesitation recommending him.
24 augustus 2023
Review zonder uitnodiging
Antwoord van Register365
Hello,
Thanks for getting in touch to leave this feedback!
It's great to hear that Will was able to get your domain online, while also answering all your queries with the correct information.
It is a pleasure that you have chosen us to start your online adventures with, here's to doing many more business together in the future.
Many thanks,
Harri.
Price gouging - do not trust
price gouging, fees for everything including basic services which are provided as standard by other hosting companys. shop around.
3 augustus 2023
Review zonder uitnodiging
Antwoord van Register365
Hello,
Thank you for providing this review!
Our domain name pricing is periodically reviewed for changes in supplier costs and other factors which are taken into account; In light of this we have adjusted our prices accordingly.
We along with other registries and registrars do charge for these services - therefore as standard business practice we have aligned our pricing with that.
Kind regards,
Harri.
Excellent customer service
I can not say enough good things about Will from the accounts team at Register365. I am currently creating a website for a client who has a domain with Register365 but was not really sure about the features they were paying for. Will was able to go through the entire plan with me and helped arrange a refund for my client for features they had never used. I do not usually deal with third parties but I would deal with Will anytime due to the excellent customer support he provided me with. My client is now delighted with her refund and new plan so thank you to Will and I will continue to use Register365 in the future.
27 juli 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Jason,
Thanks for your kind and detailed review. We certainly appreciate it!
I am delighted that Will has been able to provide such excellent customer service. It's what we strive to do.
Should you need any future assistance please do not hesitate to get in touch and we will be happy to help.
Enjoy the rest of your week.
Ben.
Dealt with Beenish Hussain over a…
Dealt with Beenish Hussain over a domain issue and she was super helpful. Great to deal with!
3 juli 2023
Review zonder uitnodiging
Antwoord van Register365
Morning Kate,
Thank you very much for taking time out of your day to leave a review. We appreciate it.
I am delighted that Beenish has been really helpful in getting your domain issue sorted.
I will be certain to pass your kind words across to her.
If you need us in the future then you know where we are.
Enjoy your week.
Ben.
Hannah was really helpful
Hannah was really helpful, got everything sorted out for us, and saved us money!
21 juli 2023
Review zonder uitnodiging
Antwoord van Register365
Morning Judith,
Thanks for your review - much appreciated.
I am delighted that Hannah has been able to get you sorted alongside saving you some money! Always helps in this day and age.
Should you need us again then you know where we are.
Have a great week.
Ben.
First rate customer support from Kieren
Raised a ticket because Gmail was rejecting emails from my domain. Kieren from Register365 responded within a day. He not only identified the problem and explained it to me (an SPF issue) but he also fixed it on the spot. First class customer service.
11 juli 2023
Review zonder uitnodiging
Antwoord van Register365
Morning Kevin,
Thank you very much for your kind words.
I am delighted that Kieren has been able to help in such a positive way. We always aim to help as best as we possibly can.
Should you need any future assistance then you know where we are.
Have a great day.
Ben.
It was a pleasure to Chat with Beenish…
It was a pleasure to Chat with Beenish at Register 365 this morning,she was just so helpful with our query and just so prompt with her response.
27 juni 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Arty,
Thanks for taking time out of your day to leave a review, we appreciate the kind words.
I have passed your feedback onto Beenish who was delighted to receive such positive feedback.
Should you need any assistance going forward then you know where we are.
Hope you enjoy the rest of your week :)
Ben.
Several hours to get a simple response from their support
From my experience their techinical support is terrible. I'm waiting for hours already to get a response from then, where one of my domains is offline, I've fixed the issue from my side (payment) and they just don't reply and my domain is still offline. If you choose go with them, hopefully you won't need any urgent support. You can't count on their support.
22 juni 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Alexandre,
Thanks for taking time out of your day to leave a review. It helps us improve our service in the long run.
I have managed to access your account and will be escalating your support ticket to a critical status to ensure this gets resolved as soon as possible for you.
I will get our team to reach out to you once they have resolved your issue.
Thanks again for your review.
Hope you have a great weekend.
Kind regards,
Ben.
Technical Support Query Excellent Service
Phoned in for technical support in changing my Nameservers, Jack was so helpful and went above and beyond in helping me understand the technical elements and the next steps to what I need to do.
2 juni 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Lisa,
Thank you for this amazing feedback, it means so much to us.
We love to hear that our expert team is committed to going above and beyond to help with your issues while providing assured next steps to help you achieve your online goals.
Have a great rest of the week, Lisa.
Many thanks,
Harri.
Customer Service Where A Great Help
I had to set up new Hosting for an existing website, I wasn't sure what package I would need and rang the customer service. They also talked me through how to move the Domain and how to set up the hosting over the phone. They were super patient and really helpful.
It was great to talk to a real person straight away when I rang and they walked me through each step I needed to do.
25 mei 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Kevin,
Thank you for taking the time to leave this review, it makes our day.
I'm really pleased to hear that when you needed it, we were on hand to provide top quality support that you deserve.
We are glad to do business with you Kevin, here's to many years of working together.
Many thanks,
Harri.
Your login is OBNOXIOUS, let me into my account!
Earlier today I purchased a domain from you.
When I attempt to login I'm getting denied since your system thinks I'm trying to access from a different IP or something.
I've never, ever had such a bad experience trying to log into an online provider as I'm having with your company right now.
Your automated system is denying access to me, yet you offer no solutions or ways to get back into my account. I need to be logged in to open a support ticket or add 2FA / disable the IP blocking, who was the genius who came up with that? How is this the default behaviour? I got locked out of my account before I even knew this was a thing I had to worry about!
It drives me crazy when companies such as yours try to be too clever with these automated systems and get it so wrong. I use a VPN and a password manager, my password is already unique and 22 characters long, let me worry about my own security, or at least have the courtesy of having a support email available on your website. Am I supposed to call you over this?
If you're gonna lock me out of my account right after I make a purchase, maybe MAYBE have a big sign warning me about 2FA or this IP nonsense. You have my phone number from the information I had to fill in for the domain, why not ask right there if I want to use that for 2FA?
Why even make me set a recovery word when I create the account if you are not going to allow me to use that to show it's me (which, maybe just send me a verification code... ?).
This all seems incredibly overkill. I'm out of the country at the moment, calling is incredibly inconvenient for me. Just have a form on your website or a chatbox, or even a public email. I won't do business with your company again, you're lucky GoDaddy doesn't sell .ie domains. Honestly it's like no one thought this through, what an absolute waste of time.
6 mei 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Augusto,
Thanks for providing this feedback.
As part of our system security, IP restrictions are placed on accounts. Countries can either be added to this individually or the restrictions can be taken off altogether on your control panel, the access initially provided is for the original access country.
I have now added the countries that you were trying to access your control panel from, this will allow you to access your control panel.
If you need anything else, please get back in contact with us.
Kind regards,
Harri.
Very helpful technical support staff
27 maart 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Eamon,
Thanks for providing this review, it helps us out a lot!
We really appreciate the kind words regarding our helpful technical support staff, I will pass this on to the team, I'm sure they will love to hear it.
Have a great rest of the week, Eamon.
Many thanks,
Harri.
Ok, could do so much better
Been with them for a while, they are ok but could do so much better.
Charges for basic SSL is 8 euros per month before VAT, why not provide Lets Encrypt which is for free? Most other hosting companies provide this.
Very few addons are available in the Cpanel, even in the top hosting package, especially compared with other hosting companies.
Also, Customer Service replies are very slow, you could be waiting a whole 24 hours for a reply for something that needs immediate attention.
14 maart 2023
Review zonder uitnodiging
Antwoord van Register365
Hello Johnny,
Thanks for providing this feedback, it hopefully puts us on the best path to improvement of our service.
Regarding the Lets encrypt SSL, this is only valid for 3 months- after that an installation would have to be completed again. Whereas, our paid for SSL can be put on 1 or 2 year terms. Our cPanel hosting allows you to install lets encrypt SSL's, but only on this type of hosting.
As with all of our hosting packages, we offer multiple packages which offer add ons and features available.
Apologies for the wait time, we are always looking to improve this so hopefully it will be better for you next time. We do, however, offer a customer service phone line which can be reached at 0345 363 3633 and is open from 8 - 5:30 from Monday to Friday.
I have requested some more information from yourself as I can't locate your account., if you did want a more detailed explanation of products and services, we can get an email out explaining these. Just get back to us with this information and we will be able to look into this.
Many thanks,
Harri.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.