Date of Engineers visit change was a bit of a pain, nevertheless, when that was sorted, a slick and quick visit to repair double oven was carried out. Engineer very pleasant and well done, will use ag... Toon meer
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Lees wat reviewers zeggen
When your engineer arrived he quickly sorted my tumble drier out and he was excellent in every way. What was less ideal was your company's slow feedback following my initial contact with you. An ear... Toon meer
Got quotes from a few companies found online. This was the best price and inclusive of parts (all others were higher and parts would have been additional cost). Date and time easily arranged, engineer... Toon meer
The whole process very efficient from booking to engineer completing repair On the day engineer texts to update when arrival due at postcode Fault: Oven not working in cooker The engineer was... Toon meer
Bedrijfsgegevens
Over Repaircare.co.uk
Geschreven door het bedrijf
For more information visit the website now at www.repaircare.co.uk.
Call on telephone 0844 557 3701 (Mon to Fri 8am - 6pm, Sat 9am - 4pm, Sun closed)
Contactgegevens
Verenigd Koninkrijk
- www.repaircare.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 69% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Great communication and efficient…
Great communication and efficient service, many thanks.
Excellent workmanship
Excellent workmanship. Sort the faults on my range master cooker within
5 and all done in half hour. Very happy
Easy to request a repair
Easy to request a repair visit and engineer contacted me beforehand to discuss the issue.
All repaired promptly and with no fuss.
Electrics not working on the gas cooker
A quick and professional service, friendly engineer and professional, only point is turns out only needed a fuse in the plug changed and would have been nice to have a bit of a refund, but still thankful 😀
He was excellent in every way
When your engineer arrived he quickly sorted my tumble drier out and he was excellent in every way.
What was less ideal was your company's slow feedback following my initial contact with you.
An early acknowledgement that you had received my request and that you were striving to get me an ETA would have been reassuring.
Just buy a new one it's less hassle
In short, without relaying the full ins and outs of the frankly farcical experience, I regret taking out a repair plan and dread ever having to contact them again. It took a month for them to finally repair my washer. With the cost of the plan, the cost to use a laundrette several times, while my washer was out of action, unnecessarily missing time off work due to them missing prerarranged appointments, plus turning down work to be in when they do turn up, I could have purchased a new one and saved myself the hassle. Would not recommend and would not purchase a plan again. Completely disorganised and unprofessional.

Antwoord van Repaircare.co.uk
Absolute rip off
Absolute rip off. Be very careful of their call out charge that is well hidden in their T&C. £75 for a call out to come and do nothing.

Antwoord van Repaircare.co.uk
The engineer was very knowledgeable
The engineer was very knowledgeable, efficient and polite ~ A good advert for the company.
Very easy to deal with and great…
Very easy to deal with and great communication. Would use again
No Repair!
Terrible customer service - Engineer attended on given date, advised a fan assembly was required and they would rebook to complete install - 5 weeks later, no repair, no update - DONT BOTHER

Antwoord van Repaircare.co.uk
Fast, reliable and friendly.
Although the organisation of date was a but strange the company who came to replace our oven door were fast, reliable and came with all of the right parts. They even cleaned up and were very friendly too. The price was reasonable as well. Thanks!
Hassle free
Hassle free ,engineer arrived on time with the correct part. All completed within the hour.
The service rep was very helpful
The service rep was very helpful. Everything was fixed as promised. No hidden costs!
Danny arrived exactly when scheduled…
Danny arrived exactly when scheduled and fixed our fridge with no fuss. Fixed price repair meant this turned out cheaper than if we had bought the necessary parts ourselves! Recommended.
Great engineer.
The engineer was great. He explained everything in simple terms and completed the repair quickly and efficiently.
Thanks.
Dishwasher repair
The repair was carried out quicker than expected and the repair guy was pleasant and considerate. Considering that the job involved a second visit to fit new parts, the fact that I wasn't charged anymore than the upfront flat rate fee, made it very good value. I will not hesitate to use this service again.
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