The customer care team (mentioning Leanne) who were extremely helpful and prompt with our request for retrieval of our records, despite only been given a few hours to action our request. Great custom... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Toon meer
Bedrijf heeft geantwoord
I sent a request and I did not change the shipping address so I emailed Restore to change the address for me and it was done in no time at all and they email me to confirm that the email address had b... Toon meer
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Informatieservice
- Automatiseringsbedrijf
- Business to Business-service
- Cloud computingservice
- Archiefopslagbedrijf
Geschreven door het bedrijf
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Contactgegevens
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Verenigd Koninkrijk
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The Service was excellent.
The Service was excellent.
Our request was made and we had the information we required the next day.
The same with collection, once the request was made collection was made the following day
14 mei 2026
Antwoord van Restore Information Management
Thank you for your lovely review. We are really pleased to hear our Teams are providing the service that Restore strives to provide
Antwoord van Restore Information Management
Thank you for your review Faisal. It is great to hear you are satisfied with the service you receive from us
Antwoord van Restore Information Management
Thank you for your review, we are happy to hear of your positive experience with us
Quick and efficient delivery and…
Quick and efficient delivery and collection of requested items. Polite and friendly delivery chap
25 april 2026
Antwoord van Restore Information Management
Hi Owen, many thanks for your review, we are pleased to hear of your satisfaction with the service provided to you
Quick response and turnaround regarding…
Quick response and turnaround regarding query and additional correspondences
15 mei 2026
Antwoord van Restore Information Management
Thank you for your review Gerard, we are very pleased to hear that you are happy with the service that Restore have provided
Very efficient in responding to…
Very efficient in responding to requests for delivery/collection of records.
Friendly staff
9 mei 2026
Antwoord van Restore Information Management
Hi Toni, thank you very much for this review, we are pleased to hear of your satisfaction with the service provided to you
Selins tried her hardest to assist me…
Selins tried her hardest to assist me with the password issue and lack of access to the Restore site.
While Selina was unable to resolve the issue she passed my details to the AXA contact who did help me regain access.
Thanks Selina
14 mei 2026
Antwoord van Restore Information Management
Hi Carol, thank you very much for your review, we are happy to hear of this, I shall pass this onto Selina.
Antwoord van Restore Information Management
Hi Jessica, many thanks for your review, we are pleased to hear of your satisfaction with the service provided to you
Antwoord van Restore Information Management
Thank you for your review Doug, we are happy to hear of your positive experience with us
Antwoord van Restore Information Management
Hi Gemma, thank you very much for this review, we are pleased to hear of your satisfaction with the service provided
Excellent service
Excellent service, excellent customer service.
The team are always happy to help. Especially Claire Richardson, who goes above and beyond to support all requests I send through.
9 mei 2026
Antwoord van Restore Information Management
Hi Michelle, thank you very much for your review, I shall pass your kind words onto the team and Claire specifically
Antwoord van Restore Information Management
Thank you for your kind review Susan, we are very pleased to hear that you are happy with the service Restore provided
Fast delivery.
9 mei 2026
Antwoord van Restore Information Management
Thank you for taking the time to leave your kind review Pertunia
Great Team at Restore
Great Team at Restore, professional, efficient, polite, helpful. Always Deliver, safe in their hands.
9 mei 2026
Antwoord van Restore Information Management
Thank you for your great review Peter. It is lovely to hear you received the level of service that Restore strives to provide
Great company to work with
Great company to work with - provide a really good customer service, fast responses and support. Excellent communication.
7 mei 2026
Antwoord van Restore Information Management
Hi Sarah, thank you very much for your review, we are very pleased to hear of your satisfaction with the service provided
Professional and prompt service.
2 mei 2026
Antwoord van Restore Information Management
Hi Kathryn, thank you for your review, we are very happy to hear of this
Always respond quickly to matters…
Always respond quickly to matters arising. Good service always.
2 mei 2026
Antwoord van Restore Information Management
Hi, thank you for your review, we are happy to hear of your satisfaction with the service provided to you
Antwoord van Restore Information Management
Hi Emma, thank you for your review, we shall pass this comment onto the team that look after your account
Great service
Great service. Collection day as requested and efficient and friendly collection
1 mei 2026
Antwoord van Restore Information Management
Thank you for your review Ray, we are pleased to hear that you are happy with the service provided
Prompt delivery from our local depot
6 mei 2026
Antwoord van Restore Information Management
Hi, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.