ResumeNerd Reviews 

ResumeNerd is a fast and efficient tool for creating fantastic professional resumes. The site is incredibly user-friendly, making the entire process smooth and less stressful. Their customer service agent, Mr. Aviles, is reliable and very helpful. I highly recommend ResumeNerd to anyone looking for a polished, professional resume in no time!

My son has an AI app we referred to when looking to create my resume and we decided to go with ResumeNerd although the only negative reviews came in the cancellation process. That couldn't have been more wrong. Not only were there many templates to choose from to create a stellar resume but it offers key words to add in and ideas to make your resume even better along the way. After I created my resume I went in to cancel the 14 day trial period and was amazed at the process! It literally took under 5 mins and I was sent a confirmation email to confirm it after. Lukas Williams was an awesome customer service rep and if you're lucky enough to get him on the line rest assured your experience, in any respect, will be glitch free!

The resume template was great and easy to use. Just be very careful about the fees you are committing to? I was not aware I was signing up for an ongoing subscription, and ended up being charged $34.75 per month after creating the "free resume". I'm hoping the company will respond to my request to refund my money.

The representative did an amazing job of resolving my issues & concerns

My cv scored me 1 interview in a long time hence I was so happy and the support staff is always very helpful when I have billing or account issues

best best best cv maker

If there was 0 star I would give it. If you're ever gonna use the site, do not put in your card information. They charge you weekly for it. They not only charged me weekly, but charged $35 for what they said was only gonna cost $2.75. Use other websites.

excelente ayuda con tu cv, y lo mejor es que te ayuda con IA

The company really helped well. They have excellent bullet point options when creating a resume.

Your site was east to navigate, I absolutely loved it!! Thanks again!!

Great software, I hope I land a job!

sighned up for a week and they charged me for a month 34$ which i was unaware of, hard to cancel account you have to request a cancelation through email, DO NOT USE resumenerd,

Update—Do not trust ResumeNerd.They never reached out to me. It's not the money that matters, but the lie. As stated earlier, their phone number doesn't work. It's interesting that they're pretending to care after I sent them multiple messages asking for help. I only received automatic replies.

I sent this company an email because after spending so much time making my resume and then paying $1.75---I received an error message! I can't access my resume. It's a scam!!!!!!!!!

They are based in the Cayman Islands. Do not use them.

They never emailed me. No answer at the provided phone number. The $1.75 you pay for 14-day trial is only good for one resume! They want to charge you each one!

Like all the 1 star ratings, they charge you multiple times even after canceling

This is a scam. I did not authorize them to charge my account. I was charged for several months before I figured it out.

I got a decent resume, I cancelled my subscription and still got billed, should have used another website. Will never be using it again.

Update: they gave me a refund, all settled

In my view, ResumeNerd is a scam.

I signed up, paid the 14 day trial for $2.75. The automatic continuation of $34.75 is NOT
clearly marked, nor is there a notification email sent prior to the automatic billing that informs you that if you don't cancel, you will be automatically charged. Neither is there a notification sent that you have been billed. I only discovered this when I found the charge on my credit card. When I found the charge, I immediately contacted ResumeNerd. To their credit, they responded immediately, but refunded only half of the $34.75.

To be clear, I used the service exactly once to generate a resume. There is nothing unique about their service. You simply fill in a number of fields in a template and it creates a formatted document for you and creates a very basic resume - nothing you couldn't easily do on your own, or even find for free elsewhere. For comparison, I took an existing version of my resume and sent it to ChatGPT. The results from ChatGPT were significantly better, and it was free. With all of this, there was no need to continue, and I completely forgot about ResumeNerd until I noticed the charge on my credit card.

When ResumeNerd responded with the partial refund, I replied that their response was inadequate and that I had used the service exactly once, was unhappy with the result and I was not informed of any charges or that I would be charged. I have also requested a full GDPR deletion (which they are legally obligated to so and to confirm) of all of my information from their systems. I have sent several subsequent messages to ResumeNerd, and in spite of their very prompt first response, my subsequent emails have been ignored.

I recommend that you stay away from ResumeNerd and find a better, lower cost provider that will actually be responsive you customer concerns and provide appropriate refunds if you are unhappy with what they provide or how they bill.

ML

Amazing customer service

Friendly customer service representative.