The resumes skills on this app are great I only canceled cause I cant afford it and I was only using it the one time. But it is an amazing help to build a resume and cover letter!
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My resume changed instantly before my eyes. I am an RN and was applying for jobs away from bedside, which means I needed to highlight different skillsets for different types of nursing jobs. Resume Ne... Toon meer
Bedrijf heeft geantwoord
My experience seems to be the same as other reviews, being signed up to a subscription and charged $34.75 a month without my knowledge or permission. These charges are not transparent, very shifty, no... Toon meer
Bedrijf heeft geantwoord
I signed up for Resume Nerd believing I was making a one-time payment. I never signed up for a subscription!! I was later charged multiple times without clear consent, warning, or transparency about... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Easily create an out of this world resume with expert content that can be customized just for you!
Contactgegevens
802 West Bay Road, PO Box 31119, KY1-1205, Grand Cayman, Kaaimaneilanden
- 844.363.0076 (US) - 1.844.284.4174 (CA) 1800.216.524 (AU) - 0800.443.388 (NZ)
- social@resumenerd.com
- www.resumenerd.com
4,1
Goed
1K reviews
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Excellent!
I was at my wits end with trying to upload my resume to employer site and this site made it stress free and application completed
5 september 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We're happy to hear that our site made uploading your resume stress-free and your application process easier. Thank you for your positive feedback; we appreciate it!
Thank you for this intuitive option for…
Thank you for this intuitive option for resume documentation. It was very straightforward in implementation; minimal investment and simple to cancel.
Your service is very much appreciated.
31 augustus 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We're happy to hear that you found our resume documentation option intuitive and straightforward! We appreciate your feedback and are glad our service met your needs. Thank you for your kind words.
It has great templates and suggestions…
It has great templates and suggestions for job descriptions; I used it some time ago to find a job and didn't need it until now but every time in on the look I feel is my best option
28 augustus 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We're happy to hear that our templates and suggestions were helpful in your job search. It's great to know you find our platform to be a valuable resource when you're looking for opportunities. Thanks for your feedback!
Excellent Platform
Excellent templates for resume making. Easy to use interface. Introductory price for making a resume is a value like no other on this planet.
21 augustus 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We're happy to hear that our resume templates and easy-to-use interface helped you create a resume. We appreciate your feedback on our introductory pricing.
Did a wonderful job help me get the job…
Did a wonderful job help me get the job that I wanted was very helpful thanks
25 augustus 2025
Antwoord van ResumeNerd
Hello,
We're happy to hear that our assistance was so helpful in achieving your career goals. Thank you for sharing your positive experience with us!
My resume changed instantly before my eyes
My resume changed instantly before my eyes. I am an RN and was applying for jobs away from bedside, which means I needed to highlight different skillsets for different types of nursing jobs. Resume Nerd let me create completely different resumes just by highlighting different specific skill sets I'd developed as an ICU nurse. You highlight different sets of skills, it gives you an AMAZING opening statement that is gorgeous and flashy, but not false. I had six interviews in two weeks and three offers in a month. So excited for my new job! Better pay, less bodily breakdown, less stress/tears, but still cerebral enough to keep me interested. Thanks Resume Nerd, for real.
6 augustus 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We're happy to hear that our resume builder helped you transition from bedside nursing! It's great that you secured multiple interviews and offers. We appreciate you sharing your success in finding a fulfilling new role. Thanks for your feedback.
My resume turned out great but I’m not…
My resume turned out great but I’m not working and I know I didn’t agree to pay $24 for a month of service, I think yall are great but I can afford a one time fee under $10
17 augustus 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
Resume guidance appreciated!!
Great job helping me put a resume together!
1 augustus 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We're glad we could assist you in creating your resume. Thank you for sharing your positive experience with our service!
Great resume tool
Very helpful tools and templates for resume writing. It made it simple to craft a new resume quickly. I will definitely use them again in the future.
11 augustus 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We're happy to hear that our resume tools and templates helped you create a new resume quickly! We appreciate you saying you'll use them again. Thanks for your positive feedback!
It was not what I need it but they keep…
It was not what I need it but they keep on charging my credit card when it say it was a one time charge
11 juni 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
Very generous trial offer
Very generous trial offer. I got a job interview right away with my resume that I created during my trial. Thank you! I will come back when I need to create a new resume!
4 augustus 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We're happy to hear that our trial offer and resume builder helped you secure a job interview! We appreciate your feedback and are grateful for your support. We look forward to assisting you again in the future.
This company will change you for a…SCAM SCAM SCAM
This company will change you for a subscription without your consent. I cancelled my subscription and called them for a refund. The man stated that he processed a refund and sent me the email confirmation. The next day they charged my account again for a "subscription". How they are charging me after cancelling a "subscription" is crazy. Customer service is weak and wack. They no longer answer my calls and put me straight to survey when I do call.
22 juli 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
Tried for over 6 months to cancel our…
Tried for over 6 months to cancel our account. Every time they said they would cancel the account and every month we got charged. I finally had to cancel the auto payments through the bank.
23 juli 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We sincerely apologize for the inconvenience and frustration you've experienced. We understand the importance of prompt and effective communication, and we're sorry for falling short in this regard.
We will be happy to assist you once we have more information. Thank you for your time. Please look for a message from Trustpilot asking for your account information.
They will charge you’re credit card…
They will charge you’re credit card even after you cancel!!
17 juli 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
Can't cancel subscription,no response
Can't cancel subscription,no response
22 juli 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello!
Thank you for sharing your thoughts and providing feedback on your recent experience with us. We appreciate your honesty and value your input as it helps us understand our customers' perspectives.
We will be happy to assist you once we have more information. Please look for a message from Trustpilot asking for your account information.
Here's a draft for your review: Beware of Hidden Charges and Poor Customer Service
I signed up with ResumeNerd.com a year and a half ago to draft a resume using their template. Fortunately, I secured work without needing the resume. When trying to cancel my subscription on their site, I found it impossible to do so. Unfortunately, the subscription slipped my mind.
A couple of months ago, I noticed a $23 charge on my bank statement. I reached out to their customer service, mentioning that I had two email accounts and wasn’t sure which one the subscription was under, and I couldn’t log into the account. Despite this, I received no assistance until I called them today. Only then was I able to cancel the subscription—after a year and a half of being charged $23 each month.
Overall, my experience suggests this is a super shady and unethical company. I would strongly advise against using their services.
21 juli 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
Refusing to cancel my account
I have my account for the past six months. These attempts have been followed by six emails, at least. The phone number states that my call cannot be completed as dialed. 1 (844) 284-4174. They have continued to attempt to charge my account. When I did speak with someone and provided them with the account number, they said they had no record of the account.
21 juli 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges coming from ResumeNerd. We provide multiple options available that include free and paid subscriptions.
Our basic access allows you to create and download a plain text version using our examples and tips; however, if you would like to download, print, or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format, you will need to subscribe first for a small fee that provides you a 14-day trial—the same auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have refunded you the requested amount. Please expect a private message from with a solution. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on. Thank you for your time! Customer Service Team
The resume came out ok it’s a basic…
The resume came out ok it’s a basic build service. But of course when you go to cancel the subscription you no longer need. It is impossible I don’t recommend signing up, it will be miserable when you try to leave
11 juli 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We appreciate your feedback. We're sorry you had trouble canceling your subscription. We'll review our cancellation process to make improvements. Thanks for bringing this to our attention.
They continually charged my account…
They continually charged my account without a monthly bill or any type of notification. I signed up for a trial, not to get ripped off for a year. Do not trust them. Total scam and very misleading.
6 juli 2025
Review zonder uitnodiging
Antwoord van ResumeNerd
Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
I was very pleased with the serviced
I was very pleased with the service, I did a wonderful resume and received a request for an interview, however I thought I had cancelled it before the 14 days were up, however on July 4th , I had a $34 payment come out of my account, I called and received a wonderful young lady but I had trouble hearing her and understanding what she was saying, I think I received a partial refund but not sure
4 juli 2025
Antwoord van ResumeNerd
Hello,
We're glad you found our resume service helpful and secured an interview. We apologize for the billing confusion and difficulty hearing our representative. We want to ensure clarity regarding your refund. Please contact us so we can help confirm the details.
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