Reynolds motor group Reviews 

1.383
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought my car from Matt at RMG and I honestly couldn’t recommend him enough! He was so incredibly helpful, friendly and professional throughout the whole process. Nothing was too much trouble, and h... Toon meer

Beoordeeld met 5 van de 5 sterren

Look guys,am living my dream all courtesy of a brilliant guy (Adams) at Reynolds group in southend on sea. He made my dream of owning a car so easy and simple ,am finding hard to believe I now own... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Awful company please read my review on there website .AND DID NOT REFUND STRAIGHT AWAY ONCE I EXPLAINED THAT I WAS NO LONGER BUYING THE CAR IT TOOK THREE DAYS AND LOTS OF EMAILS .LAST ONE INFORMING TH... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything from going along to look at their stock to driving away with our gorgeous new car has been seamless. The service and knowledge is next to none from the whole team, but I want to single out... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer

Geschreven door het bedrijf

Used cars for sale in Southend-on-Sea Essex: Reynolds Motor Group: Competitive finance deals, part exchanges welcome, call now!


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 57% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,1

Alle reviews

(1.383)

26 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Really great service

Really great service, told the guys what I was after and they got all the cars matching my needs all together. 5 star service highly recommend!

27 maart 2024
Review zonder uitnodiging
Logo Reynolds motor group

Antwoord van Reynolds motor group

Thank you chantel!

Beoordeeld met 5 van de 5 sterren

Really friendly

Really friendly, trust worthy and honest guys. Answered all of our questions and were there every step of the way throughout the buying process. Thank you

5 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I look for a car and found it on the…

I look for a car and found it on the Web site and with in mins I got the car and the car was ready by the next day has all the paperwork and everything else what needed to be done to the car to be on the road to make sure it was road worth and very friendly people to deal with and never put pressure on me make me fell welcome would recommend to go here if you need a car very fast service

17 maart 2024
Beoordeeld met 5 van de 5 sterren

Absolutely brilliant company

Absolutely brilliant company. Helpful, understanding and nothing too much trouble. We reserved a car with Grant but were let down on the sale of our previous vehicle. The car was kept for us for a length of time that no other company would even consider to allow us ample time to try and sell it. We were so grateful to Grant. There was never any pressure. I can’t recommend Grant and this company enough.

20 maart 2024
Review zonder uitnodiging
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Antwoord van Reynolds motor group

Thank you

Beoordeeld met 5 van de 5 sterren

Reynolds group in southend on…

Adam at Reynolds group in southend on sea made buying a car so easy and simple. He was very informative, patient and not at all pushy.
I would highly recommend anyone to Reynolds groups motors Southend on sea without hesitation.
Thankyou for your help Adam.

12 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

RMG update.

Further to my last review i tried to contact RMG today to discus the review i left..but was put onto chat line...the operator was vety unhelful..i was going to ammend my review slightly as regards to being turned down although my credit score is not that good atm

My advice of the cars they have being well overpriced..most have bad history if you look on the Gov..mot history site

Please be careful..and if in the unlikely caser that you will be accepted..check out the car...check the interest rate and total payable..even with bad credit i'm not prepared to pay 6K for a car i can buy a better example private for half the price and only have to pay much lower interest from my bank..who passed me straight away !

4 maart 2024
Review zonder uitnodiging
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Antwoord van Reynolds motor group

We would like to personally reach out to you to discuss your experience further and see how we can rectify the situation. Could we schedule a call at your earliest convenience.

Beoordeeld met 1 van de 5 sterren

Avoid this company!

Avoid this company!! Nothing but unprofessional unless you want car finance!

Traded back my Q5 that had endless problems in for a S3 only to have endless problems. Housing thermostat, Water pump, gear box knocking noise from drive to reverse, Haldex issues (Rear Diff Clutch pump). Also sold with Excessive wear on break discs and pads god knows how this passed a MOT from their own garage. Not to mention I had my young kids in this car!

Managed to get the car returned by speaking with Citizens advise and raising a complaint with the finance company. Once car was returned it was back on the Basildon forecourt 2 days later and still is up for sale so please don’t be fooled into buying this car.

Still awaiting my £2000 deposit that hasn’t been returned after nothing but Arrogance from the Branch manager, lies from the salesman and lack of consideration for the car safety that was carrying my children.

Also the Mechanic down at their Shoebury workshop is far from competent working on cars dealing with MOT’s, repairs ect.

Please think twice before buying from this outfit!

7 september 2023
Review zonder uitnodiging
Logo Reynolds motor group

Antwoord van Reynolds motor group

Thank you for sharing your feedback with us. We take the concerns of our customers seriously and aim to address them promptly and professionally.

However, we must address some serious allegations made in your review. Firstly, any form of violence towards our staff is completely unacceptable and will not be tolerated under any circumstances. Our employees deserve to work in a safe and respectful environment.

Secondly, we want to clarify that the allegations made against our staff members, specifically naming individuals, are unfounded and slanderous. We have conducted an internal investigation and found no evidence to support these claims. We are also seeking legal advice on this matter.

Regarding the issues with your vehicle, we understand your frustration and apologise for any inconvenience you may have experienced. We take pride in our rigorous inspection process and strive to ensure the quality and safety of all vehicles in our inventory. However, we acknowledge that issues can arise, and we are committed to resolving them to your satisfaction.

We would appreciate the opportunity to discuss your concerns further and address any outstanding issues. Please feel free to contact us directly to arrange a conversation.

Beoordeeld met 5 van de 5 sterren

got my first car here

jesse was so helpful in helping me choose my first car, included a follow up and was overall just great!

21 februari 2024
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Antwoord van Reynolds motor group

Thank you Keeley

Beoordeeld met 5 van de 5 sterren

I’m so happy and in love with my new…

I’m so happy and in love with my new car!!!
Thank you Jesse for making this experience, so calm and easy!!! Thank you for your patience, your kindness and your professionalism
10/10 would definitely recommend!!!!

6 februari 2024
Review zonder uitnodiging
Logo Reynolds motor group

Antwoord van Reynolds motor group

Thank you !

Beoordeeld met 5 van de 5 sterren

Reynolds motor group have been great…

Reynolds motor group have been great very helpful and special thanks to Jesse who helped me find my car very helpful team and made it easy the whole way through from start to finish keep up the good work recommended to anyone

15 januari 2024
Review zonder uitnodiging
Logo Reynolds motor group

Antwoord van Reynolds motor group

Thank you Sharon!

Beoordeeld met 5 van de 5 sterren

Great service everything was handled…

Great service everything was handled very efficiently still keeping that good customer service even checking in to check I’m still happy with the car etc would definitely use again.

5 januari 2024
Logo Reynolds motor group

Antwoord van Reynolds motor group

Thank you Georgia

Beoordeeld met 5 van de 5 sterren

New car

Bought a really nice car from this company. Quick turn around after securing the car I wanted. Very efficient and friendly service. Would definitely recommend 👌

9 februari 2024
Review zonder uitnodiging
Logo Reynolds motor group

Antwoord van Reynolds motor group

Thank you Roo Roo

Beoordeeld met 5 van de 5 sterren

Buying a car on finance

During the process of my purchase, Lee was very patient with me. He took time to explain the process and how it worked to me as it was my first finance car. He showed me how the car works and took me on a test drive. He also sent me a text messages to check and see whether the car was running ok. I will recommend RGM motors to everyone who wants to buy a car. They are supportive and will help you make the right choice of car and help you after your purchase.

24 januari 2024
Logo Reynolds motor group

Antwoord van Reynolds motor group

Thank you for your Review Philomina

Beoordeeld met 5 van de 5 sterren

A positive experience with Reynolds motor group

Very happy with the car I purchased with Reynolds Motors. Great price was offered for a good quality, low mileage vehicle. Great dealing with the Adam over the phone, very friendly and easy to deal with. Would definitely recommend.

27 januari 2024
Review zonder uitnodiging
Logo Reynolds motor group

Antwoord van Reynolds motor group

Thank you Michael

Beoordeeld met 5 van de 5 sterren

Grant was amazing from start to finish

Grant was amazing from start to finish.
I explained to Grant my budget and needs and he worked through a few cars that met that criteria and within 72 hours I drove away with my new car. Grants customer service and attention to details was 10/10 and I will be recommending him to friends and family.

27 januari 2024
Review zonder uitnodiging
Logo Reynolds motor group

Antwoord van Reynolds motor group

Thank you Kelly!

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