Zgprestige Reviews 

Honestly couldn’t have hoped for a better buying experience. Zak from ZG was helpful right from the start, couldn’t do enough to help me decide on the right vehicle and supply all the info I needed. No pressure at all. I was buying from distance so the approach he took gave me confidence in buying from ZG Prestige. The car itself was competitively priced, but more importantly it was absolutely pristine. Prepared to the highest standard. Can’t recommend this garage enough.

I recently bought my Mercedes from ZG Prestige and I have to say the service I received from Ali was absolutely outstanding from start to finish.

I was extremely nervous and apprehensive, a car can sometimes feel quite stressful, especially when you’re purchasing from a distance, spending a large amount of money, however Ali made the whole experience feel incredibly easy and reassuring. He was friendly, professional, patient and always happy to answer my many questions. Communication throughout was excellent and I genuinely felt that he wanted me to be completely happy with my purchase rather than simply make a sale.

Everything was explained clearly, the process was smooth, and Ali went out of his way to make sure everything was arranged properly for me. I particularly appreciated how approachable and responsive he was throughout — nothing ever felt like too much trouble.

I absolutely love the car and, although I do have a minor issue that I’m currently having checked, that doesn’t take away from the excellent level of customer service I received from Ali, Seth the manager and the team Adam, Deve, Abdul, Mo and finally Zee the super kind delivery driver at ZG Prestige.

Good customer service makes such a difference when you’re making a big purchase, and Ali really did make the experience feel special. I would happily recommend ZG Prestige to anyone looking for a quality car with genuinely personal service. I can honestly say he was so impressive I forgot he was a salesman. Thank you very much indeed all involved for your genuine support and help every step of the way!!

I rarely write reviews, however on this occasion it is very well deserved!! Thank you all at ZG Prestige.

“Thank you, Ali” - You truly made what was a very exciting purchase for me an even better experience. ⭐️⭐️⭐️⭐️⭐️

I cannot fault ZG Prestige. All questions answered promptly and in detail. Delivery super quick (nationwide) and on a Sunday. Thank you to Seth for dealing with the sale so efficiently and to Usman for driving to Kent from Bolton and being so helpful when he arrived, taking me out for a test drive and answering all my questions. Can’t recommend highly enough. Exceptional. Thank you

Sold vehicle via Carwow to ZG Prestige. Process was efficient, business like and friendly. I was kept informed throughout by Anjam, who arrived at precisely the time advised, and drove the car on the test drive as I would. No mad antics on the test drive or pressure to discount the pre-approved value of the car, just a sensible evaluation and a level headed conclusion to the deal, all in a professional manner.

Excellent company to deal with, Ali looked after everything from start to finish and was very professional throughout the sale,quick turnaround on the car I bought and a great part ex price on my trade in.

Had a great experience buying my mustang gt from this company special thanks to Ali great guy nothing to much trouble he made the process seamless Thank-you to you all.would recommend anytime.

I bought a car from this outfit in April 26,initially my insurance valued the car at over 12K less than it cost me! I now need to sell the car and in contradiction to what they told me,there is only a record of one service,this year.
There is no locking nut for the wheels which is also going to cost me and the satnav doesn't work,more money!

This is my second review on ZG PRESTIGE.
I posted an excellent review when iIintially purchased my car from them.
They were polite, and thoroughly professional.
Not long after the purchase an issue developed that required their attention and resourses to cure the problem.
This is has now fixed and thank you to Support-ZG PRESTIGE, they have been very helpful.
True to say they never walked awat from the issue.
Well done.

Great experience from start to finish. Friendly and professional staff, excellent customer service, and a good selection of vehicles. The buying process was smooth and hassle-free. Highly recommended!

My son purchased an Audi from these guys and the whole process was seamless , they delivered the car to us and gave us a full rundown on everything, good experience and worth 5 stars

Recently bought a car from the ZG Prestige team. Great service, great comms and a pleasure to do business with. They sorted out a minor issue a week after buying the vehicle with no issues at all. Zak and Adam couldn’t have been more helpful. Cant recommend them highly enough. I’ll be back!!!

Great Service. Great Company. Thank you

Thanks Adam.

I bought my Nissan Duke from this company, treated us with respect no pushy salesman, explained everything even delivered my car till i sorted insurance out, i would definitely highly recommend 💯 love my car would definitely buy from them again THANKYOU

Great Service. Friendly car dealership.

10/10 customer an motor vehicle service would highly recomend this garage carrys work out on all my vehicles and is always done to a very high standard !!

Avoid this shambles of a company. Purchased a Ford Kuga SN65 ESH from these which nearly resulted in my wife and son nearly been killed. Bought the car from Seth there sales rep if that was his real name. After agreeing to buy the car i noticed on the MOT there’s was a few concerning monitor and repair if necessary advisories on the last MOT certificate so i told him i no longer wanted the car as it was for my family but he reassured me they had all been fixed and would show me proof the day i turned up. On collection of the car it was his day off and the other sale reps there couldn’t find the receipts i was promised but again was reassured that the problems had been fixed. I had made the journey to Bolton and already signed for the car so i took there word for it after reading all the glowing reviews. What a silly mistake. Within a few weeks my wife was driving in the fast lane of the motorway with my son in the car and the car went into limp mode. She panicked but lucky for them the motor way was not busy so she managed to get the car to the hard shoulder. Contacted them to take the car back which they refused and wouldn’t even find me a garage to carry out the repairs. Took the car to fords to find out the coolant was leaking which i was told had been fixed in the end then when it came time to pay for the work carried out they blocked my wife from contacting them by phone. After many calls and emails ignored my car was stuck in the fords garage. Finally Dev sorted out the payment. I thought that was the end of my problems but then my car was making a funny noise so took it into a local garage after been advised to do so by the warranty people as well no longer had any contact of the showroom they completely ignored and blocked us. They was no better making us wait 30 days for response then refusing to pay for works that needed carrying out. Fast forward to today and i have spent over £1200 fixing all the repairs needed to make the car safe to drive and still has a oil leak and a few more advisories most of which should of been covered by my warranty. My cars only been on the road for 8 out of the last 11 months due to been messed around. Both show room and warranty are a disgrace. I wouldn’t believe a word they say. Appalled by there treatment so i have logged a compliant with the finance company. This has caused my family so much stress.

Saw the car , Mini Cooper SE electric on Piston Heads on Friday, looked on their website and live chat popped up, this was 9-30 at night so I asked a question and got an instant answer. Spoke with Adam on Saturday morning and arranged a test drive. We got there within the hour and the car was there waiting for us. Took it for a drive, did the deal and on Monday, the car was delivered by Abdul who took the time to go through the paperwork and explain the controls. Both Adam & Abdul were a credit to their company. Can’t recommend them highly enough, nothing was too much trouble

We have purchased 2 cars from ZG Prestige and the customer service we as a family have received has been above and beyond. We got a A5 for my Hudband and a A4 for our daughter. Both Black additions and both relatively the same ish colour. We spotted the A4 when we went to pick up our A5 thats when my daughter fell in love with it. For customers its very easy to fixate on the negatives, but here we only have positives. everything was made easy and there was no lack in communication between all the lads in the office either, eachone were on the same page as we all were..

Im very grateful for Adam who kept me updated on things, (and i apologise for turning up late for the collection as i missed the opportunity of meeting him face to face). Equally thankful to Saif for completing Adams sale with me. (Even though we didnt get the chance to test drive the car due to time limit). We're thankful to Mo who stepped in when Adam was unavailable and out of the office.

Were really grateful for Dev who gave us the great suggestion on using ZUTO for my daughters finance when car money and evolution funding turned out to be a disaster. We were advised that the car would be deliverer on the 14th or 15th but to great surprise the team had the A4 ready for drop off on 12th.

At this point I received a text in the morning advising they could deliver the car, so i decided to keep it a secret to surprise our daughter. In the afternoon I received a text from the driver Anjam advising of his ETA. I had advised him it was a secret and told him of the plan. Upon arrival he surprised my daughter handing her the keys (we will never forget the expression). It was such a pleasure to meet Anjam, he's such a humble lad, very well mannered and professional, I would only run out of words praising him. he arrived at 5.30pm keeping me up-to-date with his arrival time though out. Anjam left at 8pm and not once did he rush us or himself. I got the chance tp speak to his manager Taha, and what a pleasant chat it was. Great sense of humour and great banter your a right G..

This dealership honestly is all hands on you may gets the minor delays here and there but that goes to show how busy amd dedicated they all are.

Again thank you once again to Anjam the best driver there, Taha the best person to barter with, Adam the best salesman and Dev the best man with best ideas. We are so pleased with our cars and the features, that everyday we learn something new about the cars.

You guys smashed it and make the best team ever. Wish you all at ZG Prestige the very best. 👌🏽 👍🏼 👌🏽