Richer Sounds - Bristol Reviews 

2.744
TrustScore 5 uit 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The help and knowledge received when came into store was very helpful. The staff were great, and not pushy, very happy with my purchase including the price (Cambridge amp & acoustic energy floor stand... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered two JBL products online and collected them from Richer Sounds in Bristol. The whole process was simple, smooth and professional from start to finish. The staff were helpful and the collectio... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Richer Sounds is my go to place for buying TV and HiFi I’ve been using them since they opened their first tiny store in Bristol. You get expert advice on the product you are looking for and the best p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered th... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 143 Whiteladies Road, BS8 2QB, Bristol, Verenigd Koninkrijk

  • 0333 900 0024

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.744)

24.168 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

As always

As always, there are good deals and competitive prices, and you have the opportunity to try things before purchasing in the shop. I bought my Valerion Pro 2 projector, bracket, and 106-inch screen in Bristol. The whole team in the shop was very helpful and friendly. You can also take some items home to try before making a final decision.
The only thing that would be nice to have is a listening room set up to provide a more real-world experience. The specially treated acoustic room is nice, but most of us listen to music in normal living rooms. It would be helpful to have a room that better reflects a typical home environment.
Richard Sounds also seems to have more open-box deals available, which is good because, one way or another, customers can get better prices. Having a hi-fi room permanently set up with music playing would be perfect for sales, as it would give customers a better feeling of how the equipment would sound in their own homes

7 juni 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks so much for your feedback, we're thrilled that the Bristol team were so helpful.

We also appreciate your thoughtful suggestions on listening spaces and in-store setup, and hope you thoroughly enjoy the new set up of course!

The Richer Sounds team

Beoordeeld met 5 van de 5 sterren

Easy to deal with

Easy to deal with

18 oktober 2025
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, knowledgable staff, competitive price and plenty of opportunities to try out the various models of headphones on offer and test with my phone

18 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Great service, yet again, from Richer Sounds

I've been buying from Richer Sounds in Bristol for over 30 years, and this time around was yet another faultless experience. Thanks particularly to Jonathan for fantastic service! I was buying an amp and a subwoofer, he patiently answered all my questions, made recommendations, priced up various alternatives and processed everything perfectly. He even talked me through the specific set-up on the subwoofer I went for so I knew what to expect and why it was important for sound quality. I'm delighted with the equipment I ended up buying, so my thanks to Jonathan & the team at Richer Sounds. :)

10 juni 2026
Review zonder uitnodiging
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Purchased a new TV

Purchased a new TV through Richer Sounds. Really excellent service and the best price I could find for the model I wanted. I ordered on a Friday with their click and collect service and got an email on Monday around 9am saying the TV was ready to collect.

5 juni 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Excellent advice and service

Excellent advice and service. So far I’m very pleased with my new TV.

6 juni 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Linda was great and very knowledgeable
Gave me the chance to.think about my purchase before committing and was very helpful all round

4 juni 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

I was looking for a record player

I was looking for a record player. I looked at several options on your excellent website and decided to visit your shop to get a hands on approach. The whole range was explained to me and there was no hard sell. I made my decision based on the advice of your expert and I’m very pleased with the equipment I subsequently purchased.

2 juni 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Friendly helpful staff

Friendly helpful staff. Great advice and even help carrying it out to the car.

31 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Fantastic delivery

Fantastic delivery. Unfortunately the tv was faulty, but no quibble return, would use this retailer again.

2 april 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Excellent Shop and Service

The staff were amazing. I found exactly what I needed and was able to chat through everything before making my purchase.

I have always found Richer Sounds to be an excellent shop. The range of equipment is stunning and always first class.

29 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, very informative, great follow up.

26 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Hisense 55U7QT

Hisense 55U7QT - rang the Bristol store and recieved good advice re model and size for my living room. Later ordered online but it wouldn't let me add my VIP club discount. Telesales sorted that for me. Delivered carefully two day later to my living room in perfect condition... and I got ther RS 6 year guarantee.
Only complaint is for Hisense not RS, in that all you get is a start up guide and no instructions on how to adjust the multiple menu options for the best picture. The factort settings were rubbish. Had to resort to the net and YouTube for that. After trial and error I am very please with the picture and the sound is not too bad.. quite listenable.
Very happy with my experience and would recommend RS to anyone.. in fact already done so to a friend.

22 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff, friendly informative
Felt I could trust them
Good price
Would recommend.

22 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Great service as always

Great service as always, friendly and helpful staff

19 december 2025
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 1 van de 5 sterren

Very poor very

Price i could buy exactly same product and no postage under £ 7.
I payed your company £52.50

22 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for taking the time to leave your review, although I’m sorry to hear about the concerns you’ve raised.

Having looked into this, it appears the wall brackets you’d seen online after ordering an accessory from us, were more generic alternatives and wouldn’t have been compatible with the sound bar you own. The item we supplied was the correct, manufacturer-approved bracket, which is why there’s a difference in price.

I understand we’ve since been in touch to explain things, and resolve the matter for you, of course If there’s anything further you’d like to discuss please feel free to contact me directly using the details below..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

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