Richer Sounds - Bristol Reviews 

2.744
TrustScore 5 uit 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The help and knowledge received when came into store was very helpful. The staff were great, and not pushy, very happy with my purchase including the price (Cambridge amp & acoustic energy floor stand... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered two JBL products online and collected them from Richer Sounds in Bristol. The whole process was simple, smooth and professional from start to finish. The staff were helpful and the collectio... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Richer Sounds is my go to place for buying TV and HiFi I’ve been using them since they opened their first tiny store in Bristol. You get expert advice on the product you are looking for and the best p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered th... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 143 Whiteladies Road, BS8 2QB, Bristol, Verenigd Koninkrijk

  • 0333 900 0024

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.744)

24.227 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Very poor very

Price i could buy exactly same product and no postage under £ 7.
I payed your company £52.50

22 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for taking the time to leave your review, although I’m sorry to hear about the concerns you’ve raised.

Having looked into this, it appears the wall brackets you’d seen online after ordering an accessory from us, were more generic alternatives and wouldn’t have been compatible with the sound bar you own. The item we supplied was the correct, manufacturer-approved bracket, which is why there’s a difference in price.

I understand we’ve since been in touch to explain things, and resolve the matter for you, of course If there’s anything further you’d like to discuss please feel free to contact me directly using the details below..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Beoordeeld met 5 van de 5 sterren

We always buy our hi-fi and TV equipment from Richer Sounds

We always buy our hi-fi and TV equipment from Richer Sounds because a) the range of equipment and pricing is great and b) the staff are friendly and knowledgeable and are prepared to go that extra mile to make sure that we feel comfortable with our purchases. We recently had an equipment demo in their "experience" room in Bristol, and Noah could not have been more helpful in taking a considerable amount of time guiding us through all the options regarding the marvellous Arcam amplifier and CD player which we eventually bought. Many thanks, Richer Sounds; and also for taking away and disposing of our broken CD player!!

21 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Success!

Success! I was looking for a white 27inch TV for the kitchen. Having identified one of the few that are available at the moment it seemed to be out of stock everywhere except Richer Sounds. I ordered and it arrived intact the next day - I paid no delivery charge but do happen to live on the edge of Bristol!
I was delighted.

21 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Speakers

Went to Bristol to listen to the Sonic 5. From the moment I walked in I felt valued. Noah showed me to the listening room, had a chat then left me to listen and adjust volume etc. Speakers are so good, only needed 10 mins and I brought them.
Only problem I had the speaker had to be delivered, not a real problem, but I was only staying in Bristol a couple days ( I live N.Devon). The next day I had a message saying the speaker where being delivered (Great service). Had to go into DPD app and change date which was easy so panic over. Richer sounds offer a great all round package and all at a great price.

20 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

TV selection at a great price

I have been looking on Richers Sounds website for some time to choose a TV as their options and prices are very good.
I was able to call the store, order the TV and get it delivered within 3 days to suit me.
Really good service overall

17 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Ask for Dave!

Ask for Dave - he's extremely knowledgeable and he answers the 'phone at 5 minutes to closing time when staff at other stores (no names...) are jostling at the exit door with their coats on and the ansafone set.

17 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Smooth,simple

Smooth,simple, helpful and efficient with great staff.

18 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Richer sounds whiteladies rd are just…

Richer sounds whiteladies rd are just brilliant. Super efficient staff it’s just a brilliant experience. I have used richer sounds for 20 years and I wouldn’t go anywhere else . I bought a Samsung frame tv for the kitchen. very very happy with it .just waiting for my 19 year old Panasonic plasma to break that I purchased from them . I will then be straight down to them to pick up a new one . Thanks again happy customer that has purchased tvs , tower speakers , cinema speakers , and av amps over the years .

17 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

The wrong TV.....(my fault)

I recently bought a TV whose size I had mismeasured, and it became immediately apparent when it was out of the box that it was too dominant in the room and I should have bought the next size down. When I called Richer Sounds to explain my position I fully expected to hear that nothing could be done as I had opened the box. I couldn't have been more wrong, and Richer Sounds couldn't have been more helpful at resolving the difficulty I'd got myself into. Thank you Richer Sounds, you're brilliant!!

16 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Brilliant as always!!

As always. Was very helpful and made everything very easy. That’s why I always buy my hifi from Richer Sounds. Hopefully one day all shops will be as good as them. But I’m not holding my breath. Anyway great service!! Thanks.

14 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Great products, great prices and great service

As ever Richer Sounds provided good advice, great service and excellent value. The staff in Bristol are knowledgeable , professional and friendly. RS is my goto store for tv and hifi.

14 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

I always shop at Richer Sounds when…

I always shop at Richer Sounds when buying HiFi and technical equipment . The staff are always very friendly and knowledgeable and are always willing to discuss options with you. Highly recommend ed.

12 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Polite and professional email and phone…

Polite and professional email and phone contact. Sourced and supplied exactly what I was after. It’s no wonder richersounds continue to survive and thrive in a world of online competition. Cheers Mark and his team.

11 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Good service

Had a really good service from Richer Sounds. The ear plugs I bought are great and arrived within a day of ordering them. All good

11 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Arrived promptly.

Arrived promptly.

11 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Every time I purchase anything at this…

Every time I purchase anything at this store they are exceptionally helpful. I prefer to shop here than any super stores up the road. Personal service and truly knowledgable about their products. No hard sell, just plenty of information to make the right personal choice.

1 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

We were after a freesat box after…

We were after a freesat box after buying one that was unable to record Dave was able to recommend one which we bought and is now working and we are very pleased with it.

1 mei 2026
Logo Richer Sounds - Bristol

Antwoord van Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

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