RingCentral UK Reviews 

I only use the basic functionality but that is all I personally need everybody else uses it differently so from that point of view it works absolutely fine

RingCentral has definitely upped their game with regards to customer service. I have to say it was one of the reasons I chose to leave them and that was prior to the new implementations but since then I have had excellent support by both the tech team and recently by my account handler Cameron who went above and beyond to ensure a smooth handover.
I cannot undo my decision to leave but I must say existing or new clients will for sure get an much improved service and that should be appreciated.

Solid experience for the past five years – support is always proactive on the rare occasions that we need a hand with something.

I am a one man band in an area of poor signal, and needing call and video systems, had tried several systems before trying Ringcentral. The 'free' systems were not worth the time or bother, Ringcentral eclipsed them all. So easy, and has never let me down. I can scale up my business and not need to worry about getting a different phone and video system as this does it all

Overall a good product

The service has worked flawlessly for us for many many years. The backend is a little complicated to navigate and set up, but once it's done the system works as it should!

Reliable service, friendly staff

We took on a Ring Central Line a couple of years ago when we added a new arm to our business.

We got offered a nice rememberable number and since then it's just worked. No problems at all.

I would highly recommend them.

My experience of RingCentral in terms of the product and customer service is excellent. First rate in all departments!

This company used to be relatively good to deal with and then their customer service fell apart and they forgot about the market conditions and in particular their competition.
Other VOIP service providers have since entered the market and provided a better service both in terms of the solution at more competitive price points and customer service. Reselling their service to BT as Cloud Voice didn't help their our our cause as a reseller either.
Having said that they still exist on a few of our client sites who just need a basic IP phone system and their QOS has been quite good with limited issues, hence the 3 stars.

Rincentral makes communicating easy, cost-effective and straightforward whether you are in the office or working from home.

I would describe myself as a basic user as I only use my mobile device to receive and make calls. The call quality as you would expect depends on mobile reception, I don't have any complaints when connected to WiFi so working from home or at the office works really well. I use the voicemail feature quite a bit too and find the listen in/interrupt recording feature very useful.

Does what you need, the phone rings, never had a problem in 5 years.

Good call routing option. I have used Ringcentral for years and the service has been great.

I am really enjoying RingCentral and will continue to choose them as a telephone provider. The service is responsive and the systems are advanced.

Switched from another provider to RingCentral and so far have had a really good experience. Customer service team on hand to respond to help required.

I started using Ringcentral in 2010. From the start I had support on setting up the system and how to make the most of multiple numbers for my business.
It was easy then to be able to follow on and manage the system myself knowing there's someone to speak to if there's an issue.
So far there's been no need to contact anyone with issues and I only went on the system to set it up initially, after that I can't remember the last time I logged on, it just sorts itself.

We’ve been using ring central for two companies for over six years and find them to be cost effective and very flexible for set up purposes especially with internationally based personnel.

Since starting a tech company with my son we have found using the app very useful as we can be out and about but still answering customers queries. I would definatley recommend the services of Ringcentral UK to anyone starting a tech company.

Very easy and straightforward to use. We basically set it up and since then have been letting it do its thing. Very reliable.