RJ Living Reviews 

One of the things we purchased was a bed. Went to put it together and who over made it put brackets in the wrong spot. Called them up to report this a week ago and still no response as to what to do. Very disappointingly.

The swatches helped me understand what i wanted and were decently priced.

Amazingly comfy, sheds some feathers though!

Great quality Orla marble entertainment unit, very well made with a beautiful finish. Delivery was smooth and hassle-free. Highly recommend!

Very helpful staff

I was in touch with the warehouse who was able to ship it to me when I moved in, even though I had purchased the item prior. The item was beautiful when I unboxed it and you could see great care was taken to transport the unit. I am so happy with it.

It was quick, easy and the quality was great

Great customer service, helpful and patient and honest. Was at the shop 10 times before i finally made the decision, they were very helpful in the process

Awful delivery service. Cannot track customer orders. Disconnect between RJ and courier company.
Told 3 weeks ago courier company had our order. Courier company says they only have 50%. RJ says they can't get hold of courier company. Customer forced to chase everyone down.

I love my cross shelving unit from RJ Living - unique, great quality, and excellent delivery.

Great rug. Excellent quality. Natural fibre really lovely linen cream colour that goes well with everything.

It is a beautiful piece unfortunately it took over 4 months to arrive which is disappointing but ok however the table has a defect in that there is a crease in the top edge. This is the price I pay for living in the Northern Territory and wanting nice furniture that has to be online purchased rather than store bought

Great quality. Fast shipping. Secure delivery

Love my cabinet and the delivery guys were very helpful

The item I purchased is beautiful however the delivery is very frustrating for anyone that lives in an apartment. You cannot schedule a delivery day or date and have to wait for a delivery confirmation text from the delivery company and you are only given 48hrs notice which is very unsuitable if you work full time. I had to have the item sent back once and then rescheduled multiple times. I was communicating with customer service but the delivery company didn’t seem to be getting that communication. I paid for white glove delivery and the drivers literally lifted the item from the box and took the rubbish. I put the item in place myself but there should be a cheaper delivery for rubbish removal only.

Great products at reasonable prices and excellent customer service

BEWARE DO NOT order from here unless you never want to receive your furniture. Ordered dining table early Jan, the delivery ETA on website 3-4 weeks. Heard nothing so requested updated ETA a month later and was told early March. Still waiting and now told it may arrive late APRIL! Totally regret spending $2000 on an order which seems will never arrive

My bed is incredible! The quality, the comfort, the style is a 10 out of 10. I do recommend the white glove service as the bed is really heavy and not something you can put together by yourself. I’m so happy with my purchase. I have a small room and it still makes it look chic.

I placed an order for the Brodie Four Drawer Chest - Oak in Nov-25, at which stage, the estimated lead time was 12-14 weeks. At the point of proceeding with the 50% deposit, I was advised by RJ Living that there was an incoming shipment, and that stock in transit was still available for sale. Further to this, RJ Living advised that if I place the order (it was during their Black Friday Sale), they would do their best to reserve the stock against my order.

The initial delivery estimate back in Nov-25 was planned for early Feb-26. Last week, after following up on the status (as I'd been left in the dark until then), their customer support rep informed the item would now most likely be delivered in mid-May (?!) and that they would need to seek additional guidance from their warehouse to understand the reason(s) for the delay. This left me completely baffled and disappointed.

In summary, I was provided with misleading and inaccurate delivery timelines and stock levels. Therefore, with little-to-no faith in their ability to honour the order, I requested a full refund of my deposit (circa $900.00), which, after some back-and-forth, was thankfully granted (though they did offer me several, somewhat bizarre, alternative solutions to the full refund, one of which was a 110% store credit).

Moral of the story: think twice before placing an order with RJ Living. It was not worth the stress and strenuous effort on my behalf. I feel I have a duty to the community to share my lack-lustre experience. I certainly won’t be buying from RJ living again as a result.