It’s always seems an unknown when sending money overseas especially using a new service and app for the first time. After doing my own research on Rocket Remit, I gave it a go. Started with sen... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fantastic customer service response! I joined today and successfully sent today after a terrible experience with my long time service WR who treated me like a child. Give these guys ( RocketRemit ) a... Toon meer
Bedrijf heeft geantwoord
Generally, they are a very good service and I will continue to use Rocket Remit. They lost a star because over the last 6 months, their server has been down several times and I was unable to se... Toon meer
Bedrijf heeft geantwoord
Always quick and easy to transfer money on their page. Fees are very small, and the page is very easy to use and navigate. Their secure system of payment is very good as well. I can highly recommen... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We specialise in mobile money and bank transfers from Australia and New Zealand to over 60 countries. Our Fast, Simple and Reliable mobile money transfer services are used and trusted by people every day to transfer money safely to friends and family overseas. 1.Sign up Create your Rocket Remit account online. Just 3 simple steps to complete and it takes less than 3 minutes. 2.Add funds Load your Rocket Remit account via debit or credit card or bank transfer. 3.Send! Send money to your recipient - all you need is their mobile number. Money is transferred instantly using mobile money or bank transfer. The technology behind Rocket Remit is built on Australian multi-award winning mobile payment technology pioneered and deployed by mHITs around the world. Our simple, popular and reliable services are used and trusted by people every day to make mobile payments everywhere.
Rocket Remit
Geschreven door het bedrijf
- Specialist mobile money remittance service.
Contactgegevens
Level 1 Melbourne Building, 2601, Canberra, Australië
- 1300 696 448
- hello@rocketremit.com
- www.rocketremit.com
4,5
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Rocket Remit
Hi Peter,
Thank you for your feedback. We're pleased to hear you've had a very good experience with our service.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
good service
6 maart 2026
Antwoord van Rocket Remit
Hi Muhammad,
We're pleased to hear you've had a good service experience. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Easy and Quick to use.
I use Rocket Remit to help family and my sponsor children in Africa. The RR service is easy to use and the money sent gets there quickly to my family.
9 maart 2026
Antwoord van Rocket Remit
Hi Libby,
Thank you for your feedback. We're pleased to hear our service helps you support your family and sponsor children in Africa. It's good to know you find the platform easy to use and that transfers reach your recipients quickly.
We look forward to continuing to serve you and those you care for.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Amazing…
Have never had a problem in 6 years Unless it’s an internet problem Very Happy with the service 🌝
14 maart 2026
Antwoord van Rocket Remit
Hi Maree,
Thank you for your review and loyalty over the past 6 years.
We're pleased to hear you've been very happy with our service and haven't experienced any issues on our end.
We look forward to serving you for many more years.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Awesome service
Always great service never been much of a problem using the service and when there was it was sorted out quickly, awesome service.
7 maart 2026
Antwoord van Rocket Remit
Hi Paul,
Thank you for your feedback. We're pleased to hear you've had great service with us and that any issues have been resolved quickly. Your continued trust is greatly appreciated.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Antwoord van Rocket Remit
Hi Philip,
Thank you for your feedback. We're pleased to hear you find our service quick, reliable, and professional. We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Theft.
Return my impossible for me to use money held NOW please. OR urgently explain why you have not done so already, Joseph Bryant
5 maart 2026
Antwoord van Rocket Remit
Hi Joseph,
Thank you for your message. Our support team has previously contacted you to request certain documents that we need to release your funds. We understand this is frustrating, and we're working to resolve this as quickly as possible once we receive the required information from you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Antwoord van Rocket Remit
Hi Macman,
Thank you for your feedback. We're pleased to hear you find our service easy to use with fast remittances. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
After a number of money wiring…
After a number of money wiring companies, i find RocketRemit the absolute best.
It's AUSTRALIAN, say no more!
Joe Hughes
12 maart 2026
Review zonder uitnodiging
Antwoord van Rocket Remit
Hi Joeseph,
Thank you for your feedback and for choosing an Australian service. We're pleased to hear you consider Rocket Remit the best after trying other options.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Rocket 🚀 has delivered my money…
Rocket 🚀 has always delivered my money fast and safely. If there is any problem it is fixed fast. I would recommend Rocket 🚀 to anyone
4 maart 2026
Antwoord van Rocket Remit
Hi D.Rowsell,
Thank you for your feedback and recommendation. We're pleased to hear we've consistently delivered your money quickly and safely, and that our team resolves any issues promptly. Your trust is appreciated.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Rocketremit is quick and easy to us l…
Rocketremit is quick and easy to us l highly recommend.
4 maart 2026
Antwoord van Rocket Remit
Hi Anteria,
Thank you for your feedback and recommendation.
We're pleased to hear you find Rocket Remit quick and easy to use. We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Antwoord van Rocket Remit
Hi Marc,
Thank you for your feedback. We're pleased to hear you're happy with our service and fast delivery. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Great company…
Excellent rate of exchange and excellent low fee.If Im having problems they are just a phone call away and always helpful. Rarely do they have any problems with internet. As long as I'm transferring money overseas I shall use them.
3 maart 2026
Antwoord van Rocket Remit
Hi Margaret,
Thank you for your review. We're pleased to hear you find our exchange rates competitive and our fees low. It's good to know our support team is helpful when you need assistance, and that you've experienced reliable service.
We look forward to continuing to serve your international transfer needs.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Rocket Remit really fast service
Always use Rocket Remit to send money to my family in the Philippines never had major problems. Used RR for a long time Will continue to use them . 😁
3 maart 2026
Antwoord van Rocket Remit
Hi Richard,
Thank you for your feedback. We're pleased to hear you've had a positive experience sending money to the Philippines over the years. Your ongoing trust is greatly appreciated.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Antwoord van Rocket Remit
Hi Peter,
We're pleased to hear our team provided you with quick, clear, and concise advice. We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Rocket remit is excellent they are very…
Rocket remit is excellent they are very quick with the transfers and if there is a problem then it's also solved quickly, I've been using rocket remit since 2020 and will continue to do so in the future.
28 februari 2026
Antwoord van Rocket Remit
Hi Dean,
Thank you for your review! We're pleased to hear you find our transfers quick and that our team resolves any issues promptly. Your continued trust over the years is greatly appreciated.
We look forward to serving you for many more years to come
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Not going through to Harriet brew..have…
Not going through to Harriet brew..have lots of trouble like this. Don't send..
30 januari 2026
Antwoord van Rocket Remit
Hi Mark,
Thank you for your feedback, and we apologise for the difficulties you've experienced. We understand how frustrating it is when transfers don't go through.
Occasionally, technical issues on the receiving end or within digital payment networks can prevent transactions from completing. These disruptions are part of operating in a digital ecosystem.
We appreciate your feedback as it helps us improve.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
I deposited money into Rocket remit
I deposited money into Rocket remit. I then tried to send money.I tried a number of times.
Your system did not allow and gave no indication as to the issue.I contacted you and was advised to try later in the afternoon. This should have been communicated before any transaction was attempted.Telling customers is paramount to addressing problems.I would hope you learn from this and dont repeat.
26 februari 2026
Antwoord van Rocket Remit
Hi Andrew,
Thank you for your feedback, and we apologise for the inconvenience you experienced. We understand your frustration. Sometimes receiving partners in destination countries experience instability, which prevents transfers from going through, and they don't always notify us in time. As with all digital services, occasional technical issues can occur that impact functionality, these are part of the digital ecosystem we operate in.
You're right that better communication is essential. Your feedback is valuable and helps us improve how we communicate service disruptions to our customers.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Great System and Process
Easy and convenient process which is efficient to navigate and execute. Support is also quick and expediate.
29 januari 2026
Antwoord van Rocket Remit
Hi Albert,
Thank you for your feedback. We're pleased to hear you find our process easy, convenient, and efficient to navigate. It's good to know our support team has been quick and helpful when you've needed assistance.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
reliable
reliable
i don't like that i have to send $25 minimum
sometimes my friends only need $10 for medicine etc
it would be good if i could send smaller amounts
28 januari 2026
Antwoord van Rocket Remit
Hi Ken,
Thank you for your feedback. We're glad to hear you find our service reliable.
We understand your concern about the $25 minimum, being able to send smaller amounts for things like medicine would certainly be helpful for you and your friends.
We appreciate you sharing this, as feedback like yours helps us improve our service and better understand our customers' needs.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
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