It’s always seems an unknown when sending money overseas especially using a new service and app for the first time. After doing my own research on Rocket Remit, I gave it a go. Started with sen... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fantastic customer service response! I joined today and successfully sent today after a terrible experience with my long time service WR who treated me like a child. Give these guys ( RocketRemit ) a... Toon meer
Bedrijf heeft geantwoord
Generally, they are a very good service and I will continue to use Rocket Remit. They lost a star because over the last 6 months, their server has been down several times and I was unable to se... Toon meer
Bedrijf heeft geantwoord
Always quick and easy to transfer money on their page. Fees are very small, and the page is very easy to use and navigate. Their secure system of payment is very good as well. I can highly recommen... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We specialise in mobile money and bank transfers from Australia and New Zealand to over 60 countries. Our Fast, Simple and Reliable mobile money transfer services are used and trusted by people every day to transfer money safely to friends and family overseas. 1.Sign up Create your Rocket Remit account online. Just 3 simple steps to complete and it takes less than 3 minutes. 2.Add funds Load your Rocket Remit account via debit or credit card or bank transfer. 3.Send! Send money to your recipient - all you need is their mobile number. Money is transferred instantly using mobile money or bank transfer. The technology behind Rocket Remit is built on Australian multi-award winning mobile payment technology pioneered and deployed by mHITs around the world. Our simple, popular and reliable services are used and trusted by people every day to make mobile payments everywhere.
Rocket Remit
Geschreven door het bedrijf
- Specialist mobile money remittance service.
Contactgegevens
Level 1 Melbourne Building, 2601, Canberra, Australië
- 1300 696 448
- hello@rocketremit.com
- www.rocketremit.com
4,5
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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It is a quick and easy procedure to…
It is a quick and easy procedure to send money via Rocket Remit and if there is a problem their support deals with it professionally, Keep up the good work Rocket!
26 februari 2026
Antwoord van Rocket Remit
Hi William,
Thank you for your feedback. We're pleased to hear you find the process quick and easy, and that our support team handles any issues professionally. We appreciate your encouragement and look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
You or your system being available 24 hours
Please change the boring voice that says more often than not that I am callng outside your hours of being open. I am in Perth W.A. and the 3 hours difference make it a pain. Please get your man John to call me next week he is great . I am tired tonight but will explain to him. My phone 042 132 77 94
27 februari 2026
Antwoord van Rocket Remit
Hi Joseph,
Thank you for your message. We've been in communication with our customer service team, and they've confirmed your issue has been sorted out. We're glad John was able to assist you.
We appreciate your feedback regarding our operating hours and the voice message. We understand the time difference from Perth can be challenging, and we'll take your comments on board.
Thank you for choosing Rocket Remit.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Easy to use and good response with any…
Easy to use and good response with any issues
27 februari 2026
Antwoord van Rocket Remit
Hi Brian,
Thank you for your feedback.
We're pleased to hear you find our platform easy to use and that our team responds well when issues arise. We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Antwoord van Rocket Remit
Hi Eric,
Thank you for sharing your feedback. We're sorry you're not completely satisfied with our rates. We strive to offer competitive rates and fees while maintaining high-quality service and security.
We appreciate your input as it helps us improve.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Antwoord van Rocket Remit
Hi Seremaia,
Thank you for your feedback.
We're glad to hear you found our service excellent and helpful. We look forward to serving you again.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Too often if money is sent to Ghana…
Too often if money is sent to Ghana over the weekend, the transaction does not go through until some time on Monday morning because you are not a 24 hour service, and an ill person suffers as a result.
23 februari 2026
Antwoord van Rocket Remit
Hi Paul,
Thanks for your review! We’re sorry for the frustration this has caused, especially in situations where timing is so important. Occasionally, delays can happen due to receiving network or partner system issues that are outside of our control.
While our platform is available 24 hours a day for sending transfers, some destination networks may experience limited processing. We understand how important these transfers are and appreciate your patience.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Three things:
Three things:
1/ Very quick service.
2/ Easy to use service.
3/ Security is very good.
23 februari 2026
Antwoord van Rocket Remit
Hi Rein,
Thank you for your feedback.
We're pleased to hear you find our service very quick, easy to use, and secure. These are core priorities for us, and we appreciate you recognising them.
We look forward to serving you again.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
I had an excellent experience with…
I had an excellent experience with Rocket Remit. They offered the highest exchange rate compared to other services I checked, plus a great first-transfer bonus for a grand. I even received an additional bonus for completing a survey, which was a nice surprise.
The transfer speed was super fast, and the whole process was smooth and straightforward. The platform is easy to use and reliable.
Overall, outstanding service, highly recommended for anyone sending money overseas. I’ll definitely be using them again
23 februari 2026
Antwoord van Rocket Remit
Hi Mr Akshay,
Thank you for taking the time to share such detailed feedback.
We're pleased to hear you had an excellent experience with our competitive exchange rates and bonus. It's good to know the transfer was fast and the process straightforward.
We appreciate your recommendation and look forward to serving you again for your future overseas transfers.
Thank you for choosing Rocket Remit!
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Seem less as usual
22 februari 2026
Antwoord van Rocket Remit
Hi Neil,
Thank you for your feedback! We're glad to hear everything went seamlessly as usual. Consistency is what we strive to provide with every transfer!
We appreciate your continued trust and look forward to serving you again.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Rocket Remit has been reliable and it's…
Rocket Remit has been reliable and it's very quick.
21 februari 2026
Antwoord van Rocket Remit
Hi Christopher,
Thank you for your feedback!
We're pleased to hear you find Rocket Remit reliable and very quick. We're committed to making every transaction seamless!
We appreciate your trust and look forward to serving you again.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Well I was scammed $350 and no one is…
Well I was scammed $350 and no one is talking back to me
15 februari 2026
Antwoord van Rocket Remit
Hi Remus,
We're very sorry to hear about your experience.
We've checked our records and can confirm that all your transactions were successfully delivered to your nominated beneficiary. Our customer service team has no record of you contacting us about any issue, so we haven't had the opportunity to assist you yet.
To protect yourself in future remittances, please always ensure you know the person you're sending money to and carefully verify all recipient details before completing a transfer.
To help us investigate this in more detail and provide the support you need, please contact us at 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
We'll be happy to look into this further with you.
Kind regards,
The Rocket Remit Team
Very quick delivery and I find it…
Very quick delivery and I find it extremely reliable
19 februari 2026
Antwoord van Rocket Remit
Hi Steven,
Thank you for your feedback!
We're delighted to hear you find our service very quick and extremely reliable. That's the experience we want to deliver every time!
We appreciate your trust and look forward to serving you again.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
I have always been very impressed with…
I have always been very impressed with Rocket Remit because of the speed in which my money is transferred, the low transfer fee, and your communication when things go wrong because the network is down. Well done.
12 januari 2026
Antwoord van Rocket Remit
Hi Helen,
Thanks for your review!
We're pleased to hear you've been impressed with our transfer speed, competitive fees, and communication during any network issues. Keeping you informed is important to us, especially when things don't go as planned.
We appreciate you choosing Rocket Remit! We look forward to continuing to serve you.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Transaction went smoothly
10 februari 2026
Antwoord van Rocket Remit
Hi Matt,
Thank you for your feedback! We're glad to hear your transaction went smoothly. That's what we strive to provide with every transfer!
We look forward to serving you again.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Antwoord van Rocket Remit
Hi Alan,
Thank you for your feedback! We're glad to hear you find our service easy to understand. Keeping things simple and clear is important to us!
We look forward to serving you again.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Antwoord van Rocket Remit
Hi Gaylene,
Thank you for your review! We're pleased to hear you find our service secure, fast, and excellent throughout. That's exactly what we aim to deliver!
We appreciate your trust and look forward to serving you again.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
It has always been easy to transfer and…
It has always been easy to transfer and use and apart from system problems every now and then it has been really good
9 januari 2026
Antwoord van Rocket Remit
Hi Donald,
Thank you for your feedback! We're glad to hear you find our service easy to transfer and use, and that overall it's been good for you.
We appreciate your patience and look forward to continuing to serve you!
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Fast if eney question they get back to…
Fast if eney question they get back to me quick
11 februari 2026
Antwoord van Rocket Remit
Hi Phill,
Thank you for your feedback! We're glad to hear our transfers are fast and that our team gets back to you quickly when you have questions. We're always here to help!
We look forward to serving you again.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
From my experience Rocket Remit is the…
From my experience Rocket Remit is the Best, Fastest and Safest way to send money to Fiji.
Money arrives immediately, within minutes, straight to the phone app.
No having to find an outlet to collect the money.
Only way to find out is to TRY IT !!!!!
10 januari 2026
Antwoord van Rocket Remit
Hi Violet,
Thank you for your review and recommendation!
We're pleased to hear Rocket Remit is your go-to for sending money to Fiji! It's fantastic that you've experienced the speed and convenience of instant transfers straight to the phone app—no collection points needed.
Thank you for encouraging others to try our service! We look forward to continuing to serve you.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Rocket is a reliable trusty work horse
Rocket is a reliable trusty work horse. Not the cheapest but certainly reliable with great support.
7 februari 2026
Antwoord van Rocket Remit
Hi Mr David,
Thank you for your review!
We appreciate the "reliable trusty work horse" description, that's exactly what we strive to be for our customers! We're pleased to hear you value our reliability and great support.
We look forward to continuing to serve you
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
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