It’s always seems an unknown when sending money overseas especially using a new service and app for the first time. After doing my own research on Rocket Remit, I gave it a go. Started with sen... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Fantastic customer service response! I joined today and successfully sent today after a terrible experience with my long time service WR who treated me like a child. Give these guys ( RocketRemit ) a... Toon meer
Bedrijf heeft geantwoord
Generally, they are a very good service and I will continue to use Rocket Remit. They lost a star because over the last 6 months, their server has been down several times and I was unable to se... Toon meer
Bedrijf heeft geantwoord
Excellent rate of exchange and excellent low fee.If Im having problems they are just a phone call away and always helpful. Rarely do they have any problems with internet. As long as I'm transferring... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We specialise in mobile money and bank transfers from Australia and New Zealand to over 60 countries. Our Fast, Simple and Reliable mobile money transfer services are used and trusted by people every day to transfer money safely to friends and family overseas. 1.Sign up Create your Rocket Remit account online. Just 3 simple steps to complete and it takes less than 3 minutes. 2.Add funds Load your Rocket Remit account via debit or credit card or bank transfer. 3.Send! Send money to your recipient - all you need is their mobile number. Money is transferred instantly using mobile money or bank transfer. The technology behind Rocket Remit is built on Australian multi-award winning mobile payment technology pioneered and deployed by mHITs around the world. Our simple, popular and reliable services are used and trusted by people every day to make mobile payments everywhere.
Rocket Remit
Geschreven door het bedrijf
- Specialist mobile money remittance service.
Contactgegevens
Level 1 Melbourne Building, 2601, Canberra, Australië
- 1300 696 448
- hello@rocketremit.com
- www.rocketremit.com
4,5
Uitstekend
2K reviews
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy system to set up and use
Easy system to set up and use. Future payments will be done fast. Works with all my software .
8 oktober 2025
Antwoord van Rocket Remit
Hi Rod,
Thank you for your review! We’re glad to hear you found the system easy to set up and use. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Rocketremit is the best
I have used Rocketremit on many occasions. It's always reliable and transfer have been quick. The new confirmation page with a code is a good security check.
6 oktober 2025
Antwoord van Rocket Remit
Hi Trevor,
Thank you for your review! We’re glad to hear you find Rocket Remit reliable and quick, and we appreciate your feedback on the new confirmation page, security is important to us, and it’s great to know you value this feature.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
It was a good experience
It was a good experience. The reason I put 4 stars is that on this occasion, when I tried the first time to send money the system was down. There should have been an instant message to me about this. I was stressed. After a few failed attempts, I contacted the admin when I got the information.
7 oktober 2025
Antwoord van Rocket Remit
Hi Salim,
We’re glad to hear you had a good experience overall, and we really appreciate you letting us know about the issue you faced. Your feedback helps us improve our service for everyone.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Simple to use
Simple to use . Fair pricing on the charges and conversion rates. Fast turnaround for the receiver.
2 oktober 2025
Antwoord van Rocket Remit
Hi Robert,
Thank you for your review! We’re glad you find Rocket Remit simple to use, with fair pricing and fast delivery for your recipients.
We appreciate your feedback and continued support.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Antwoord van Rocket Remit
Hi Steve,
Thank you for your review! We’re delighted to hear you find Rocket Remit simple, easy, and effective. We appreciate your recommendation and support.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Antwoord van Rocket Remit
Hi Don,
Thanks for your review! We’re glad you find the service simple to use and efficient, it’s great to know your transfers arrive overseas in just minutes.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Very reliable promt transfers i couldnt…
Very reliable promt transfers i couldnt ask for more
1 oktober 2025
Antwoord van Rocket Remit
Hi Customer,
Thank you for your review! We’re so pleased to hear you find our transfers reliable and prompt, we’re glad the service is meeting your expectations.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Easy to use.
This App is straightforward to use, good exchange rate and it’s so easy to use.
1 oktober 2025
Antwoord van Rocket Remit
Hi Mark,
Thank you for your review! We’re glad to hear you find the app straightforward, with a good exchange rate and an easy process. Making transfers simple and clear is always our goal.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Antwoord van Rocket Remit
Hi June,
Thanks for your review! We’re delighted to hear you found the service quick, efficient, and professional, that’s exactly the standard we strive to deliver every time.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Antwoord van Rocket Remit
Hi George,
Thanks for your review! We’re glad you found the transfer both easy and fast, that’s exactly the experience we want to provide.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Antwoord van Rocket Remit
Hi David,
Thanks for your review! We’re glad we could provide you with a quick solution, fast and reliable support is always our goal.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
My husband received an sms that his…
My husband received an sms that his money has arrived. It didn't cost much to sent to samoa.
Thankyou
23 september 2025
Antwoord van Rocket Remit
Hi Annette,
Thank you for your review! We’re glad to know your husband received his transfer quickly and that sending to Samoa was affordable. We appreciate your trust and support.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Always good excellent in money…
Always good excellent in money transfers prompt and efficient
23 september 2025
Antwoord van Rocket Remit
Hi Phillip,
Thank you for your review! We’re delighted to hear you find our money transfers prompt, efficient, and consistently excellent. Your support is appreciated.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
sumpah ini aplikasi paling jujur paling…
sumpah ini aplikasi paling jujur paling cepat yg pernah aku rasekan
23 september 2025
Review zonder uitnodiging
Antwoord van Rocket Remit
Hi Bima,
Thank you for your review!
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
You've made my transactions very…
You've made my transactions very efficient, 5 stars
19 september 2025
Antwoord van Rocket Remit
Hi Darren,
Thank you for your review! We’re delighted to know your transactions have been efficient and smooth with Rocket Remit.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
This is my first time using rocket…
This is my first time using rocket remit and the app is excellent and quicker ,so I rate you with 5 stars.
21 september 2025
Antwoord van Rocket Remit
Hi Jimmy,
Thank you for giving Rocket Remit a try! We’re so glad to hear your first experience was excellent and quick, and we truly appreciate your 5-star rating.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Quick and easy to use.
10 september 2025
Antwoord van Rocket Remit
Hi Elizabeth,
Thanks for your review! We’re glad you found the service quick and easy to use, that’s exactly what we aim to deliver.
Thanks for choosing Rocket Remit
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
No Face ID on iPhone to log in
No Face ID on iPhone to log in. I have to enter password everytime. I have to load funds first, opposite of what others do. Annoying cause I don’t know the rate so have to load more than needed.
18 september 2025
Antwoord van Rocket Remit
Hi Ken,
We’re sorry to hear you didn’t have a good experience with our service.
To make things easier, you can check the exchange rate anytime on our website or directly in the app. After logging into your account, simply go to the ‘Send’ section and you’ll see the rate displayed there as well. We appreciate your feedback and will keep working to improve the experience.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
It was a very fast remittance on the…
It was a very fast remittance on the other end. Very impressive service! Thanks a lot!
17 september 2025
Antwoord van Rocket Remit
Hi Maria,
Thank you for your review! We’re so pleased to hear your remittance was processed quickly and that you found our service impressive. We appreciate your support.
Thanks for choosing Rocket Remit
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
TOTAL SCAMMER.....Rocket Remit is a…
TOTAL SCAMMER.....Rocket Remit is a scam . before depositing money on this scam site, they will show you that the funds are apparently being transferred... WITHOUT SENDING TXT MESSAGES to both parties, and then they wanted to charge me $25 admin fee. Please beware that they are total scammer. Before you decide to deposit money, check out the other sites, which have fewer fees, and they follow up on your request to send txt messages to both parties. I have been asking to Show me the receipt of evidence?
13 september 2025
Review zonder uitnodiging
Antwoord van Rocket Remit
Hi Domenic,
We’re sorry to hear about your experience. We’ve checked and can confirm the transaction was completed to the number entered, as our transfers are instant. Our team has also tried to contact you to provide further support.
To help us investigate this in more detail, please provide the information we requested. Once we have it, we’ll be happy to assist you further.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.