Valentine chocolates were delivered 7 months late and mouldy. Maya's response was Royal Mail said they had delivered on time even though this was plainly not the case. When pushed (really just due to... Toon meer
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Lees wat reviewers zeggen
Haven’t eaten the Easter eggs yet (for obvious reasons) but if they are as lush as last year… Odering easy and prompt delivery. My only issue is that parts of the order are often delivered separat... Toon meer
Having previously had dusted almonds purchased from yourselves as part of a birthday hamper I decided to gift them to a friend for her birthday... The almonds arrived well packaged... Though apparentl... Toon meer
The dark chocolate mint creams were a gift for a friend who usually has Benedict’s. He enjoyed the chocolates. However, I was offered one to try and although the chocolate was a better quality, with a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Rococo Chocolates is a luxury British chocolatier. We are renowned for our handmade award-winning chocolate, exceptional flavours, original packaging and creative products. We are the go-to place for thoughtful gifts, from small attentions to extravagant gestures. Visit our London shops for stylish chocolate gifts.
Contactgegevens
3 Moxon Street, W1U 4EP, London, Verenigd Koninkrijk
- 020 7935 7780
- customerservice@rococochocolates.com
- www.rococochocolates.com
3,9
Goed
1K reviews
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Really disappointed
Really disappointed. We bought chocolates as a Christmas gift - they were very expensive £125. Box arrived damaged, so we couldn't give it as a gift. And, I was really disappointed with the selection in the box. Rococo gave us a £25 gift voucher as recompense, but I won't be buying from them again.
30 december 2025
Poor choice of DPD delivery service
The use of DPD to do deliveries is a poor choice
The chocolates were a birthday gift not received until 3 days late because the driver was too lazy to attempt delivery and/or did not read the delivery instructions
As a result I will not be using your service again while you continue to use DPD
30 december 2025
Review zonder uitnodiging
All delivered to time and chocolates…
All delivered to time and chocolates excellent.
11 december 2025
Review zonder uitnodiging
Always exciting to receive an order
Always exciting to receive an order. Thank you. My daughter will be delighted.
19 november 2025
Review zonder uitnodiging
Perhaps the best chocolate anywhere...amazing
Much of the world claims to make the best chocolate. Swiss chocolate is amazing, and the three top end chocolate shops in Paris make chocolate that will make one swoon. But Rococo, in the UK no less (land of mushy peas) makes the best chocolates I have ever had...and I have had a lot. Often sold out (sadly) I should report that it is terrible so fewer people buy it, but I just cannot disrespect chocolate like that. It has to be savored to be believed...but you will not be sorry.
30 oktober 2025
Beautiful Chocolates
These chocolates are beautiful. A particular friend's favourite. Very special. Combine with great design and packaging. Very quick delivery and reliable. I am very happy.
30 oktober 2025
Delicious scorched almonds and jelly…
Delicious scorched almonds and jelly babies and bought with 20% discount BUT horrified at the size of the packets which must be at least half as small as they were for more money. I’d rather pay more for a larger bag, feel cheated. We have bought from rococo for years.
2 oktober 2025
Received order promptly
Received order promptly. I think these are the best rose and violet creams out there. I also used to like the Geranium and Lavender too. The chocolate is very good and the creams have a definite flavour of rose and violet.
1 oktober 2025
Fabulous chocolates and spot on…
Fabulous chocolates and spot on delivery and service
29 september 2025
Overpriced, very disappointing chocolate
Both the chocolate and the item were mediocre. £35 for an Easter Egg with holes in, and whose chocolate is re-melted industrial couverture no better than Hotel Chocolat? Only reason I haven't given 1 star is because customer service were gracious. Sadly the replacement chocolate equally poor. Such a fall from previous form.
28 april 2025
perfect!
Very quick delivery, lovely customer service and delicious chocolate - thank you!
20 augustus 2025
Review zonder uitnodiging
What a lovely gift from Rococo…
What a lovely gift from Rococo Chocolates
21 augustus 2025
Review zonder uitnodiging
Disingenuous free box of chocolates…
Disingenuous free box of chocolates offer. Received email at 7pm offering free box of chocolates (choice of two boxes) to show “sincere appreciation for your continued support”. Terms at end of email said available while stocks last. Attempted to order at 1am on 16 August. Website confirmed availability of both boxes of chocolates but on entry of promotion code message said”gift has reached its usage limit”. Stock is clearly available, Rococco simply doesn’t want to honour the offer that it made.
15 augustus 2025
Review zonder uitnodiging
Not fresh products
£50 for a box of chocolates that expire in 2 month. Definitely not a fresh product.
Avoid!!!!
7 augustus 2025
Review zonder uitnodiging
Always a well enjoyed gift!!
As is always the case the gifts I ordered to be delivered to my daughter and son in law arrived as anticipated and they sent me a delighted message of thanks.
31 juli 2025
Easy to navigate the site
Easy to navigate the site. Great flavours on offer, with a few good deals. Chocolate arrived a few days later, well packaged, and tastes glorious.
31 juli 2025
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