Romans - Swindon Reviews 

133
TrustScore 4.5 uit 5

4,5

Aiken Road 27, SN25 1UH Swindon, England, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I rented with Romans once and never will again. They were nice and helpful to get me moved in then when I moved out tried to scam me out of my deposit with made up cleaning fees. They were r... Toon meer

Beoordeeld met 5 van de 5 sterren

I cannot thank Romans Estate Agents enough! Everything from start to finish was professional, friendly and fantastic, Amanda & Holly have been nothing but amazing! We cannot wait to live many happy y... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have used Romans, formerly Dewhurst, since buying our rental property 8 years ago. In that time Christine Lancaster has excelled in looking after ourselves and our tenants with efficiency, court... Toon meer

Beoordeeld met 5 van de 5 sterren

Jade has made what could have been a difficult rental period so much easier to handle and we are very impressed with her forward thinking and enthusiasm. Always felt she had my best interest at heart... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Makelaardij
  2. Vastgoedinvesteerder
  3. Taxateur onroerend goed
  4. Vastgoedinspecteur

Over Romans - Swindon

Geschreven door het bedrijf

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Geschreven door het bedrijf

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Contactgegevens

  • Aiken Road 27, SN25 1UH, Swindon, England, Verenigd Koninkrijk

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

4,5

Uitstekend

TrustScore 4.5 uit 5

133 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(133)

162 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I rented with Romans once and never…

I rented with Romans once and never will again.

They were nice and helpful to get me moved in then when I moved out tried to scam me out of my deposit with made up cleaning fees.

They were rude when corresponding with me, and when I asked for the images from my flat to be sent so I could check the metadata on the images to make sure they were actually photographed after my tenancy I was ignored. Speaks for itself really.

I agreed to pay half of the fees and asked for a copy of the full receipt. All I was sent was a hand written note with my half of the fee, no evidence of the full fee being paid by them. Liars!

30 juli 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Holly has been very accommodating…

Holly has been very accommodating throughout our property search, although we did not manage to let a property through Romans I really liked how pro-active she was in keeping in touch while we searched and updating us on any new properties!

29 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Holly at Romans was really excellent

Holly at Romans was really excellent. Pro active, professional and a joy to deal with. Thank you!

9 juni 2026
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Dear Emma Seale We greatly appreciate your 5-star review and the time you took to share your experience with Holly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Absolute perfection

I cannot thank Romans Estate Agents enough! Everything from start to finish was professional, friendly and fantastic, Amanda & Holly have been nothing but amazing!
We cannot wait to live many happy years in our new home💕

22 mei 2026
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Dear Rebecca Sawyer We greatly appreciate your 5-star review and the time you took to share your experience with Holly and Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Lovely experience with Romans

Lovely experience with Romans! Amanda was very friendly and helpful.

10 februari 2026
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Dear Hollie Case We greatly appreciate your 5-star review and the time you took to share your experience with Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Moving day

Moving day! .. Just wanted to say a massive thank you to Amanda for helping us through the entire rental process. Everything through Romans Ltd has been well executed and extremely professional. very happy with our experience and would recommend to anyone.

30 januari 2026
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Dear Trev We greatly appreciate your 5-star review and the time you took to share your experience with Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

First time renter…

Having just rented a property through Romans, it was a very easy and painless transaction. In particular, Amanda Force-Jones has supported and guided a first time renter all the way. The service provided by both her and her colleagues has been great!

30 januari 2026
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Dear Jonathan Hackney We greatly appreciate your 5-star review and the time you took to share your experience with Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very professional Team

Very professional Team. Everything did go smoothly, on Time and we moved in to our new property
Thanks Guys!!

10 januari 2026
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Dear Adam, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Beoordeeld met 5 van de 5 sterren

The team is amazing!

The team is amazing!! Amanda’s communication is a credit to the team! They are incredibly professional at all times!! Great agency to be engaged with!!

17 december 2025
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Dear Andy We greatly appreciate your 5-star review and the time you took to share your experience with Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

We needed to re-let a property in Swindon

We needed to re-let a property and were considering other letting agents, as a result of a landlord contract issue, however, we were impressed with Mark Davidson, who turned it around with his responsiveness and professionalism. Mark then had viewings lined up, as soon as the property was ready and immediately secured a letting. Great work! With the arrival of the new tenants, the property manager, Jade Small, has done an excellent job in welcoming them to the property and supporting them. A highly professional letting agency in Swindon.

14 november 2025
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Dear Mike Sierra We greatly appreciate your 5-star review and the time you took to share your experience with Mark and Jade . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Beoordeeld met 4 van de 5 sterren

Positive in overall

My experience with Romans has so far been limited to the initial stages of the renting process, so I cannot comment on how they manage the property throughout the tenancy.

Amanda, the letting agent, has been very helpful, professional — she arrived on time for the viewing, provided all the necessary information, and consistently responded to emails. The use of an automated platform like Goodlord helped streamline the paperwork and referencing process efficiently.

The lack of communication from the administration team after the referencing was completed, up until the finalisation of the tenancy agreement, is somewhat stressful and leaves room for improvement.

Overall, my impression has been positive so far.

30 oktober 2025
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Dear Konstantinos We greatly appreciate your 5-star review and the time you took to share your experience with Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great management service

Jade is an excellent property manager who is very proactive, professional and great communication skills. She always goes above and beyond to ensure everything runs smoothly. We highly recommend her to anyone seeking reliable property management!

6 oktober 2025
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Dear Brett We greatly appreciate your 5-star review and the time you took to share your experience with Jade. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Romans performance

I have recently used, for the first time, Romans Swindon to market and let my flat. Lauren and Mia of Romans have been very proactive and knowlegable and have kept me fully informed throughout on progress. My flat was let quickly and for a realistic rent. The letting process has gone very well and I have been very pleased with the entire Romans experience.

16 september 2025
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Dear Mr n Willis. We greatly appreciate your 5-star review and the time you took to share your experience with Lauren & Mia. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Working with Romans Agent was a breeze

Working with Romans Agent was a breeze! they showed us a great properties and handled paperwork smoothly with Mark and
Lorraine support

Highly recommend

22 augustus 2025
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Dear Bolaji Bugatti We greatly appreciate your 5-star review and the time you took to share your experience with Lorraine and Mark. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

I want to thank Amanda for her…

I want to thank Amanda for her excellent services in securing my house in Swindon (Taw Hill branch).
Communication was excellent and she was always efficient throughout the process.

23 augustus 2025
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Dear Janet N. Torhee We greatly appreciate your 5-star review and the time you took to share your experience with Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent communication throughout

Excellent communication throughout. Mark and Lauren made the process as quick and simple as possible. Have been very happy with the service Romans provide over several years.

22 augustus 2025
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Dear Jennifer We greatly appreciate your 5-star review and the time you took to share your experience with Lauren and Mark. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Amazing Job

I was looking for a house with quite specific details and since the beginning Amanda treated me so well! All the deadlines and requirements were met with excellence and all my calls replied in a short span of time. Definitely really satisfied with the service!

19 mei 2025
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Dear Te Mostrei

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Amanda a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 4 van de 5 sterren

Selling a Property

Romans did an excellent job in selling my flat and I would reccomend their Swindon sales team

8 mei 2025
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Dear Nick

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Really good communication throughout.

Really good communication throughout.
They helped me from start to finish and I couldn’t be happier .
Special mention to Mia and Amanda for all their help .
Swindon taw hill branch .

30 april 2025
Review zonder uitnodiging
Logo Romans  - Swindon

Antwoord van Romans - Swindon

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer