Graeme came out to undertake the manufacturing survey and could not be more helpful. Quick and explained all the process. Very happy with the price and service so far
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The fitter was absolutely delightful. Prompt, friendly and reliable. As for the windows, they are just brilliant and expertly fitted. The house feels brighter and much more comfortable. Even in the ve... Toon meer
Bedrijf heeft geantwoord
Ashley arrived on time and introduced himself. He was very professional with the work he carried out. He did an amazing job on his own and we were left very satisfied. We would recommend the company t... Toon meer
Originally I was just going to have my windows replaced but the service was so good I decided to go ahead and get my doors done as well. Staff at Roofriendly are polite, always happy to help and very... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Roofriendly are one of Lincolnshire's oldest suppliers of double glazing and home improvement products across Lincolnshire. We're family run & during the last 22 years, our highly skilled team have completed over 15,000 installations of windows, doors and conservatory's across Lincolnshire and Nottinghamshire.
Contactgegevens
Unit 1 Witham Point Wavell Drive, LN3 4PL, Lincoln, Verenigd Koninkrijk
- 01522 522200
- info@roofriendly.co.uk
- www.roofriendly.co.uk
4,7
Uitstekend
89 reviews
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Graeme came out to undertake the…
Graeme came out to undertake the manufacturing survey and could not be more helpful. Quick and explained all the process. Very happy with the price and service so far
14 juli 2026
Review zonder uitnodiging
Graeme is very friendly
Graeme is very friendly, knowledgeable and helpful man. He has high standards. He explained everything very well . It was a pleasure dealing with him today. Thank you very much, Graeme!
2 juli 2026
Review zonder uitnodiging
Professional window service
Ashley arrived on time and introduced himself. He was very professional with the work he carried out. He did an amazing job on his own and we were left very satisfied. We would recommend the company thank-you
29 juni 2026
Review zonder uitnodiging
New windows and French doors
The fitter was absolutely delightful. Prompt, friendly and reliable. As for the windows, they are just brilliant and expertly fitted. The house feels brighter and much more comfortable. Even in the very warm weather, the triple glazing keeps the temperature down. As for the appearance, they just look so much better than our old windows. Thank you Roofriendly!
22 juni 2026
Review zonder uitnodiging
Antwoord van Roofriendly
Hi Jan,
Thank you so much for the absolutely delightful review. We are so pleased to hear that you are already experiencing the amazing benefits of your new triple glazing. It’s fantastic to know the house feels brighter, more comfortable and cool during this warm weather! ☀️
I will be sure to pass your lovely compliments along to your fitter, Chris, he will be so proud to hear that his prompt, friendly service and expert workmanship made such a difference. Thank you for choosing Roofriendly to transform your home.
Kind Regards
Helen
Roofriendly Team
Very impressed with Graham
Very impressed with Graham, who came to take all the measurements and discuss design options and limitations, professional polite and extremely knowledgeable, covered every detail and left me feeling confident I have chosen the right company and team to carry out the work.
12 juni 2026
Review zonder uitnodiging
Antwoord van Roofriendly
Hi Peter,
Thank you for taking the time to share your experience on Trustpilot. Providing a transparent, detailed and professional consultation is exactly how we aim to start every project and it's wonderful to hear that Graeme delivered just that. Thank you for placing your trust in our company and team, we look forward to delivering an excellent result for your home.
Kind Regards
Helen
Roofriendly Team
Great job done Ashley was superb in is…
Great job done Ashley was superb in is job
windows look great and he clean up and left no mess
15 juni 2026
Review zonder uitnodiging
Antwoord van Roofriendly
Hi David,
Thanks for the great feedback. We're so pleased you're loving the new windows and that Ashley looked after you so well with his tidy work. We really appreciate your business and your kind words.
Best Regards
Helen
Roofriendly Team
The fitters were friendly and polite
The fitters were friendly and polite. The best thing about the whole experience...they put down coverings on the stairs and lounge carpet, cleaned up when they had finished. I cannot praise them enough. The date stated maybe wrong as they did my whole house
23 maart 2026
Review zonder uitnodiging
Antwoord van Roofriendly
Hi Mary,
Thank you so much for the wonderful review. We are absolutely thrilled to hear that you had such a positive experience with our fitting teams while they transformed your whole house.
We know that having home improvements done can feel disruptive, so our teams always makes it a priority to treat your home with the utmost respect, keep things clean and protecting your carpets. I will be sure to pass your praise along to the fitters, it will mean the world to them. Thank you for choosing us.
Kind Regards
Helen
Roofriendly Team
We had a visit this morning from Rob…
We had a visit this morning from Rob Moore to give us a free quote. He showed us the type of windows that you fit. He was very helpful and gave us all the information that we needed. Thankyou Rob for all your help.
5 juni 2026
Review zonder uitnodiging
Antwoord van Roofriendly
Hi Jane,
Thank you so much for the lovely feedback. We are absolutely delighted that you've chosen us for your new windows and door. I will be sure to pass your thanks along to Rob, he’ll be pleased to know how much you appreciated his help.
Welcome to the family!
We can't wait to get started on transforming your home. Please let us know if you need anything at all in the meantime.
Kind Regards
Helen
Roofriendly Team
Many thanks for an adjustment we requested...
We needed adjustment to one of our doors on our conservatory - we called and Jack came by within the week.- and fixed it. He was very helpful.. I told him that we were very pleased with both the workmanship and quality of both our conservatory we bought several years ago- and our last purchase -a lovely front door. I would highly recommend Roofriendly to anyone.
2 juni 2026
Review zonder uitnodiging
Antwoord van Roofriendly
Hi Alan & Linda,
Thank you for taking the time to share your experience. At Roofriendly, our service doesn't stop once the installation is complete so we're pleased Jack, our service engineer was able to visit promptly and help with your door adjustment. We truly appreciate your kind words about the lasting quality of your conservatory and your lovely new front door. Thank you for your loyalty and for recommending us to others.
Kind Regards
Helen
Roofriendly Team
Great service
Originally I was just going to have my windows replaced but the service was so good I decided to go ahead and get my doors done as well. Staff at Roofriendly are polite, always happy to help and very professional. I normally feel very uncomfortable having strangers in the house doing work but it felt very easy with these guys especially Ashley who was absolutely lovely and did a fabulous job
2 juni 2026
Review zonder uitnodiging
Antwoord van Roofriendly
Hi Sharon,
Thank you for sharing such a lovely review. We are pleased that you had such a positive experience with your new windows that you chose Roofriendly to replace your doors too. Our team always aims to be polite, professional and helpful so it’s great to know we achieved this. We are especially pleased that Ashley made the whole installation process feel easy and comfortable for you. Thank you again for choosing us twice.
Kind Regards
Helen
Roofriendly Team
Great experience throughout
Great experience throughout, product very good and installation team were excellent nothing too much trouble
30 mei 2026
Review zonder uitnodiging
Antwoord van Roofriendly
Hi John,
Thank you so much for the great review. We are pleased to hear that you had a wonderful experience with us from start to finish. Our installation team always strives to go above and beyond, so knowing that nothing was too much trouble for them means a lot to us.
Kind Regards
Helen
Roofriendly Team
Recently had a front door replaced by…
Recently had a front door replaced by this company, the salesperson Erik was very personable and pleasant, taking the time to go through various options with me.
The quote was less than other companies and the wait time short.
Ash the fitter was very professional with great attention to detail, even when the job turned out to be a little more complex than expected, adaptions were made with no fuss, with the boss of the company delivering additional materials ( no extra cost).
I was very apprehensive as the door is quite unusual with two triangular windows above….. but all were replaced to an excellent standard and I’m really pleased with the finished result .
I have had several compliments on it and I have recommended them to others on the street.
28 mei 2026
Review zonder uitnodiging
Antwoord van Roofriendly
Hi Louise,
Thank you so much for taking the time to share such a detailed review. We are absolutely thrilled to hear how pleased you are with your new front door. Erik will be delighted to hear his helpful, no-pressure approach hit the mark and we are incredibly proud of Ash for handling the complex installation with such professionalism and care.
We completely understand being apprehensive about replacing unusual triangular windows but we love a challenge. It was a true team effort to make sure everything was completed to an excellent standard with no fuss. Hearing that you've already received compliments and are recommending us to your neighbours is the ultimate compliment. Thank you for choosing us.
Kind Regards
Helen
Roofriendly Team
New windows
Just had 4 windows fitted by Colin. Can't thank Colin enough, his workmanship is excellent. The windows are of a very high quality and look great.We are so pleased with them. Will definitely recommend to anyone looking to replace windows.
24 mei 2026
Review zonder uitnodiging
Antwoord van Roofriendly
Hi Liz,
Thank you so much for the lovely review. We are so pleased to hear that you are happy with your 4 new windows. Colin’s workmanship is truly second to none and we will be delighted to pass your massive thank you along to him. Knowing that you love the quality and would recommend us to others is the highest compliment we could receive. Thank you for choosing us.
Kind Regards
Helen
Roofriendly Team
Happy Customer
Colin came on Friday to fit 3 windows. Arrived promptly as arranged and worked hard and with a professional attitude all day.
Very pleased with the finish and his attention to detail
We are delighted with the quality of the windows
15 mei 2026
Review zonder uitnodiging
Antwoord van Roofriendly
Thank you so much for taking the time to leave this wonderful review. We are delighted to hear how pleased you are with the quality of your 3 new windows. Colin is a fantastic asset to our team and we will be sure to pass your kind words along to him. He always prides himself on his punctuality, hard work and sharp attention to detail. Thank you for choosing us and enjoy your newly upgraded windows.
Kind Regards
Helen
Roofriendly Team
Had a visit from Lisa
Had a visit from Lisa, sales manager, yesterday. Quoted for 9 new windows. No pressure, no hard sell, just the facts and demonstration of product. Very friendly engagement and we were astounded at the booking to fit in just 3 weeks.
12 mei 2026
Review zonder uitnodiging
Antwoord van Roofriendly
Hi Gary,
Thank you so much for the fantastic review. We are pleased to hear that you had such a positive experience with Lisa. We pride ourselves on a no-pressure, factual approach, so it’s wonderful to know her demonstration hit the mark. It’s also great that our 3-week turnaround time worked well for you. We hope you are absolutely loving your 9 new windows now that they are fitted. Thank you for choosing us.
Kind Regards
Helen
Roofriendly Team
Excellent service from Rob Moore
Excellent service from Rob Moore. Very informative & helpful in guiding us in making our choices.
J.P Thomas
7 mei 2026
Review zonder uitnodiging
Antwoord van Roofriendly
Hi John,
Thank you for sharing your experience. We are pleased to hear that Rob was able to provide the informative and helpful guidance we strive for at Roofriendly. We appreciate your business and look forward to the installation of your new windows and doors.
Kind Regards
Helen
Roofriendly Team
Trustworthy, competent and professional
Fantastic experience from the first sales visit ( not too pushy) , organising installation and having Luke and Chris here for 2 days to put 9 windows in. Exceeded our expectations.
30 april 2026
Review zonder uitnodiging
Antwoord van Roofriendly
Hi Anna,
Thank you so much for the lovely review. We’re pleased to hear we exceeded your expectations. We take great pride in our 'no-pressure' approach to sales, so it’s wonderful to know you felt comfortable from the very first visit. Luke and Chris will be delighted to hear your feedback on their hard work over those two days, 9 windows is a big job, and they always strive for a seamless finish. Enjoy your new windows.
Kind Regards
Helen
Roofriendly Team
Great surveyor
Just had surveyor ( Grahame) round to double check measurements for impending window/door/facia & guttering replacement.
Grahame was very polite and courteous, arrived a little late after calling ahead to let us know, which wasn’t an issue. All process thoroughly checked ( and recorded).
Looking forward to seeing the final results.
17 april 2026
Review zonder uitnodiging
Antwoord van Roofriendly
Thank you so much for the review. We’re pleased to hear Graeme’s visit was a positive one. We always aim for punctuality, but we’re pleased he kept you updated with a call, communication is key. It’s great to know you felt the survey process was thorough and professional. We look forward to completing your installations.
Kind Regards
Helen
Roofriendly Team
Just had my third lot of windows
Just had my third lot of windows installed by Roofriendly and really pleased!
The whole team are fabulous and the service and products are excellent.
Thank you especially to the fitters Colin (last two times) and Ashley this time for such care and attention to detail.
24 maart 2026
Review zonder uitnodiging
Antwoord van Roofriendly
Hi Lorraine,
Thank you so much for coming back to us for the third time. There is no greater compliment than a returning customer. We are pleased to hear that you’re happy with your new windows. I will be sure to share your special thanks with Colin and Ashley, they both take great pride in that 'care and attention to detail' you mentioned. Enjoy your new view.
Kind Regards
Helen
Roofriendly Team
Professional people doing a professional job
Whilst I wasn't happy with our old conservatory roof, it wasn't actually causing me a problem; for example, it wasn't leaking. But it wasn't in great shape. So when I got a knock on our door and a guy was there offering me a leaflet on conservatories from a company called Roofriendly, I decided to listen. He was personable, professional and not 'salesy' in any way. Long story short - we spent £8K on a new roof. The people we were in contact with from Roofriendly during the process from start to finish were professional and we're very happy with the outcome. Rob who came to measure up was easy to deal with and easy to chat to. Graham the surveyor was a very pleasant chap as well as being helpful and informative. Luke and Chris who installed the new roof over a day and a half, were friendly, punctual, worked hard and (admittedly, to my layman's eye), have done a good job. Our conservatory looks and (strangely) 'feels' better, more solid. I'm very happy to recommend this company.
9 maart 2026
Review zonder uitnodiging
Antwoord van Roofriendly
What a wonderful review to receive. Thank you so much for taking the time to recognise the whole team from Rob and Graeme to our fitting teams, Luke and Chris. We are so pleased that you are happy with your new Conservatory Roof. As a family run company your recommendation means the world to us.
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